BSOD often - even when computer is idle

[stevez73]

This happens almost daily, sometimes when the computer is not being used and sitting idol. Other times it has done it with only a internet browser open (Firefox). I included the zip file I was instructed to create by this site as well as a dump file created after one of the occurrences.

Can anyone tell me what is failing?

Thank you,
SZ

 

[stevez73]

Bump...please help!

 

[axe0]

Hi stevez73,

Sorry for the delay in response.

After a quick view at the eventlogs and msinfo32, it looks like this is an issue with the Malwarebytes web protection feature which is a known issue. Although I can't confirm without dumps, I would recommend to disable the web protection feature until Malwarebytes is being updated.

Please keep an eye out at Ladies and Gentlemen, Malwarebytes 3.5 - Malwarebytes 3 Support Forum - Malwarebytes Forums to see when a new update is released.