BSOD on correct shutdown

[ICIT2LOL]

Now I am not that worried about this but more curious.

My secondary laptop has had a couple of BSOD's when shutting down - correctly (the machine shuts down to the static blue screen - doesn't shut off).

Now the message on the screen itself tells me that the ndis.sys is involved yet my dump files analyse it as fwpkclnt.sys which tells me it is a Windows update issue yet the ndis.sys Googles up a driver problem.

Can anyone enlighten me as to what this is all about?? as they seem to be non related to me.

 

[Boozad]

Have you got the dump files to upload John? Run the DM Log Collector to grab the files and post them up, I can't see either of those to you listed being the problem as they're Windows kernel mode drivers.

 

[ICIT2LOL]

Sorry Gav I thought I had been a long day and at work right now.

 

[Boozad]

John the ATI driver is being flagged, it's really old so would be worth checking the laptop's vendor for an updated version.

fffff880`0351b808  fffff880`04efadd8Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys[/COLOR]
 atikmdag+0x1ddd8

1: kd> lmvm atikmdag
start             end                 module name
fffff880`04edd000 fffff880`054f4000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        [COLOR=Red]Tue Aug 18 04:05:47 2009[/COLOR] (4A8A1A8B)
    CheckSum:         005CE06B
    ImageSize:        00617000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

​

There are a few instances of this as well so it may be worth trying to update the drivers listed below. It could be coincidental mind.

fffff880`0351b098  fffff880`01d56316 NETIO!NetioDereferenceNetBufferList+0x86
fffff880`0351b0a0  fffffa80`08aa8030
fffff880`0351b0a8  fffffa80`06e69080
fffff880`0351b0b0  00000000`00000000
fffff880`0351b0b8  00000000`00000000
fffff880`0351b0c0  00000000`00000000
fffff880`0351b0c8  fffff880`01d85644 NETIO!StreamRequestInjectCallback+0x64

Broadcom NetXtreme II  Broadcom NetXtreme II  Kernel  2/14/2009
Broadcom NetXtreme Gig Broadcom NetXtreme Gig Kernel  4/26/2009
Broadcom NetXtreme II  Broadcom NetXtreme II  Kernel 1/1/2009

Broadcom

 

[ICIT2LOL]

Thanks Gav I'll get onto that in a while

 

[Boozad]

Let us know how it goes John.

 

[ICIT2LOL]

Ok mate have redone the driver for the ATI from Toshiba's site and now it is just wait and see

 

[Boozad]

Touch wood...