BSOD on friends pc

penfold007

penfold007

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can someone take a look at this mini dump for me? friend is having problems with his old 939 dual core. its a AMD 939 3800, 2Gb ddr 400, A8V-VM M/b, Nvidia 7300 PCIE, samsung spinpoint 80Gb IDE.

yesterday he installed windows 7 and 3 BSOD's



just a quick footnote, could it be his hard drive?
 

My Computer

Computer Manufacturer/Model Number
home built
OS
Windows 7 Ultimate x86
CPU
Phenom II x4 955 Black
Motherboard
Gigabyte GA-790XTA-UD4
Memory
4Gb Corsair 1600 XMS3
Graphics Card(s)
XFX HD6870
Sound Card
onboard Realtek HD Audio
Monitor(s) Displays
Samsung 22" TFT 226BW
Screen Resolution
1280 x 800
Hard Drives
1x 500Gb Western Digital RE4 (C Drive)
1x 1Tb Seagate
1x 2Tb Western Digital
1x 500Gb Seagate
PSU
600watt Corsair (Builder series)
Case
Xclio
Cooling
2x case fans, Stock HS and fan
Keyboard
Microsoft Multimedia Wireless Keyboard
Mouse
Microsoft Wireless Laser 5000
has anyone any ideas on this mini dump?
 

My Computer

Computer Manufacturer/Model Number
home built
OS
Windows 7 Ultimate x86
CPU
Phenom II x4 955 Black
Motherboard
Gigabyte GA-790XTA-UD4
Memory
4Gb Corsair 1600 XMS3
Graphics Card(s)
XFX HD6870
Sound Card
onboard Realtek HD Audio
Monitor(s) Displays
Samsung 22" TFT 226BW
Screen Resolution
1280 x 800
Hard Drives
1x 500Gb Western Digital RE4 (C Drive)
1x 1Tb Seagate
1x 2Tb Western Digital
1x 500Gb Seagate
PSU
600watt Corsair (Builder series)
Case
Xclio
Cooling
2x case fans, Stock HS and fan
Keyboard
Microsoft Multimedia Wireless Keyboard
Mouse
Microsoft Wireless Laser 5000
the latest mini dump, if anyone can help?
 

My Computer

Computer Manufacturer/Model Number
home built
OS
Windows 7 Ultimate x86
CPU
Phenom II x4 955 Black
Motherboard
Gigabyte GA-790XTA-UD4
Memory
4Gb Corsair 1600 XMS3
Graphics Card(s)
XFX HD6870
Sound Card
onboard Realtek HD Audio
Monitor(s) Displays
Samsung 22" TFT 226BW
Screen Resolution
1280 x 800
Hard Drives
1x 500Gb Western Digital RE4 (C Drive)
1x 1Tb Seagate
1x 2Tb Western Digital
1x 500Gb Seagate
PSU
600watt Corsair (Builder series)
Case
Xclio
Cooling
2x case fans, Stock HS and fan
Keyboard
Microsoft Multimedia Wireless Keyboard
Mouse
Microsoft Wireless Laser 5000

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
Please enable driver verifier
http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

Code: 
ASACPI.sys   Thu Aug 12 22:52:52 2004 (411C2D04)
The 2005 version of this driver is a known BSOD cause. (in your case it's from 2004)
Please visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 8th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).


Code: 
nvlddmkm.sys Fri Jul 09 17:15:14 2010 (4C379162)
Update your video card drivers - here

Code: 
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Mike\AppData\Local\Temp\Rar$DI00.026\032611-24015-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0x83448000 PsLoadedModuleList = 0x83592850
Debug session time: Sat Mar 26 18:30:58.293 2011 (UTC - 4:00)
System Uptime: 0 days 4:04:17.325
Loading Kernel Symbols
...............................................................
................................................................
.................
Loading User Symbols
Loading unloaded module list
.....
1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: b30d700c, memory referenced.
Arg2: 00000000, value 0 = read operation, 1 = write operation.
Arg3: 83688394, If non-zero, the instruction address which referenced the bad memory
	address.
Arg4: 00000000, (reserved)

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from 835b2718
Unable to read MiSystemVaType memory at 835921a0
 b30d700c 

FAULTING_IP: 
nt!CmpKcbCacheLookup+18f
83688394 8b46f8          mov     eax,dword ptr [esi-8]

MM_INTERNAL_CODE:  0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x50

PROCESS_NAME:  svchost.exe

CURRENT_IRQL:  0

TRAP_FRAME:  8cf6f704 -- (.trap 0xffffffff8cf6f704)
ErrCode = 00000000
eax=b818edd4 ebx=8f3e5324 ecx=3b9aca07 edx=000007ec esi=b30d7014 edi=8f3e5008
eip=83688394 esp=8cf6f778 ebp=8cf6f7b4 iopl=0         nv up ei ng nz na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010286
nt!CmpKcbCacheLookup+0x18f:
83688394 8b46f8          mov     eax,dword ptr [esi-8] ds:0023:b30d700c=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from 834893d8 to 834d641b

STACK_TEXT:  
8cf6f6ec 834893d8 00000000 b30d700c 00000000 nt!MmAccessFault+0x106
8cf6f6ec 83688394 00000000 b30d700c 00000000 nt!KiTrap0E+0xdc
8cf6f7b4 8367c11a 8cf6f7fc 00000004 8cf6fa28 nt!CmpKcbCacheLookup+0x18f
8cf6f9a0 836770ba 8ad5ae68 8cf6fa60 8cf6f9e4 nt!CmpBuildHashStackAndLookupCache+0x2e6
8cf6fb48 8366eac5 8ad5ae68 858d1728 85ef33f8 nt!CmpParseKey+0x36e
8cf6fbc4 8367eed6 00001700 8cf6fc18 00000040 nt!ObpLookupObjectName+0x4fa
8cf6fc20 8367ce07 077feca0 858d1728 00000001 nt!ObOpenObjectByName+0x165
8cf6fd00 83659af5 077ff368 00020019 077feca0 nt!CmOpenKey+0x1f4
8cf6fd1c 834861ea 077ff368 00020019 077feca0 nt!NtOpenKeyEx+0x18
8cf6fd1c 77ac70b4 077ff368 00020019 077feca0 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
077fece0 00000000 00000000 00000000 00000000 0x77ac70b4


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!CmpKcbCacheLookup+18f
83688394 8b46f8          mov     eax,dword ptr [esi-8]

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  nt!CmpKcbCacheLookup+18f

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrpamp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce78a09

FAILURE_BUCKET_ID:  0x50_nt!CmpKcbCacheLookup+18f

BUCKET_ID:  0x50_nt!CmpKcbCacheLookup+18f

Followup: MachineOwner
---------

1: kd> lmntsm
start    end        module name
8400c000 84054000   ACPI     ACPI.sys     Sat Nov 20 03:37:52 2010 (4CE788E0)
8ea1f000 8ea79000   afd      afd.sys      Sat Nov 20 03:40:00 2010 (4CE78960)
90a56000 90a68000   AgileVpn AgileVpn.sys Mon Jul 13 19:55:00 2009 (4A5BC954)
90a37000 90a49000   amdk8    amdk8.sys    Mon Jul 13 19:11:03 2009 (4A5BBF07)
84177000 84180000   amdxata  amdxata.sys  Fri Mar 19 12:19:01 2010 (4BA3A3F5)
8f627000 8f628420   ASACPI   ASACPI.sys   Thu Aug 12 22:52:52 2004 (411C2D04)
98d51000 98d5a000   asyncmac asyncmac.sys Mon Jul 13 19:54:46 2009 (4A5BC946)
8413b000 84144000   atapi    atapi.sys    Mon Jul 13 19:11:15 2009 (4A5BBF13)
84144000 84167000   ataport  ataport.SYS  Sat Nov 20 03:38:00 2010 (4CE788E8)
96050000 9609d000   ATMFD    ATMFD.DLL    Fri Jan 07 00:43:36 2011 (4D26A808)
89407000 8940e000   Beep     Beep.SYS     Mon Jul 13 19:45:00 2009 (4A5BC6FC)
8eb9c000 8ebaa000   blbdrive blbdrive.sys Mon Jul 13 19:23:04 2009 (4A5BC1D8)
83a52000 83a5a000   BOOTVID  BOOTVID.dll  Mon Jul 13 21:04:34 2009 (4A5BD9A2)
91e96000 91eaf000   bowser   bowser.sys   Mon Jul 13 19:14:21 2009 (4A5BBFCD)
96030000 9604e000   cdd      cdd.dll      unavailable (00000000)
895de000 895fd000   cdrom    cdrom.sys    Sat Nov 20 03:38:09 2010 (4CE788F1)
83a9c000 83b47000   CI       CI.dll       Sat Nov 20 07:05:17 2010 (4CE7B97D)
8959b000 895c0000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
83a5a000 83a9c000   CLFS     CLFS.SYS     Mon Jul 13 19:11:10 2009 (4A5BBF0E)
84389000 843e6000   cng      cng.sys      Mon Jul 13 19:32:55 2009 (4A5BC427)
90a49000 90a56000   CompositeBus CompositeBus.sys Sat Nov 20 04:50:21 2010 (4CE799DD)
95bc9000 95bd6000   crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
8eb84000 8eb9c000   dfsc     dfsc.sys     Sat Nov 20 03:42:32 2010 (4CE789F8)
8eb78000 8eb84000   discache discache.sys Mon Jul 13 19:24:04 2009 (4A5BC214)
8958a000 8959b000   disk     disk.sys     Mon Jul 13 19:11:28 2009 (4A5BBF20)
95ba6000 95bbf000   drmk     drmk.sys     Mon Jul 13 20:36:05 2009 (4A5BD2F5)
95be1000 95bea000   dump_atapi dump_atapi.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
95bd6000 95be1000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:11:16 2009 (4A5BBF14)
95bea000 95bfb000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
95bbf000 95bc9000   Dxapi    Dxapi.sys    Mon Jul 13 19:25:25 2009 (4A5BC265)
900b4000 9016b000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 04:08:14 2010 (4CE78FFE)
9016b000 901a4000   dxgmms1  dxgmms1.sys  Wed Feb 02 22:45:05 2011 (4D4A24C1)
8ea0a000 8ea15800   fetn62   fetn62.sys   Thu Feb 17 18:55:30 2011 (4D5DB572)
841b4000 841c5000   fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
84180000 841b4000   fltmgr   fltmgr.sys   Mon Jul 13 19:11:13 2009 (4A5BBF11)
843f4000 843fd000   Fs_Rec   Fs_Rec.sys   unavailable (00000000)
89558000 8958a000   fvevol   fvevol.sys   Sat Nov 20 03:40:22 2010 (4CE78976)
89764000 89795000   fwpkclnt fwpkclnt.sys Sat Nov 20 03:39:08 2010 (4CE7892C)
89600000 89611000   gagp30kx gagp30kx.sys Mon Jul 13 19:25:42 2009 (4A5BC276)
83411000 83448000   hal      halmacpi.dll Sat Nov 20 03:37:38 2010 (4CE788D2)
90a18000 90a37000   HDAudBus HDAudBus.sys Sat Nov 20 04:59:28 2010 (4CE79C00)
91e11000 91e96000   HTTP     HTTP.sys     Sat Nov 20 03:40:17 2010 (4CE78971)
897ec000 897f4000   hwpolicy hwpolicy.sys Sat Nov 20 03:37:35 2010 (4CE788CF)
8ebcb000 8ebe3000   i8042prt i8042prt.sys Mon Jul 13 19:11:23 2009 (4A5BBF1B)
8ebe3000 8ebf0000   kbdclass kbdclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
80bd0000 80bd8000   kdcom    kdcom.dll    Mon Jul 13 21:08:58 2009 (4A5BDAAA)
90af5000 90b29000   ks       ks.sys       Sat Nov 20 04:50:17 2010 (4CE799D9)
84376000 84389000   ksecdd   ksecdd.sys   Sat Nov 20 03:38:54 2010 (4CE7891E)
89506000 8952b000   ksecpkg  ksecpkg.sys  Mon Jul 13 19:34:00 2009 (4A5BC468)
95824000 95834000   lltdio   lltdio.sys   Mon Jul 13 19:53:18 2009 (4A5BC8EE)
90b8c000 90ba7000   luafv    luafv.sys    Mon Jul 13 19:15:44 2009 (4A5BC020)
83a36000 83a41000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 19:13:13 2009 (4A5BBF89)
95819000 95824000   monitor  monitor.sys  Mon Jul 13 19:25:58 2009 (4A5BC286)
8ebf0000 8ebfd000   mouclass mouclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
84125000 8413b000   mountmgr mountmgr.sys Sat Nov 20 03:38:09 2010 (4CE788F1)
841c5000 841eb680   MpFilter MpFilter.sys Tue Sep 14 17:23:59 2010 (4C8FE7EF)
8eb72000 8eb77900   MpKsl7f601b79 MpKsl7f601b79.sys Tue Mar 30 22:06:14 2010 (4BB2AE16)
98ce1000 98ce6900   MpKslf0642d99 MpKslf0642d99.sys Tue Mar 30 22:06:14 2010 (4BB2AE16)
98ccb000 98cd4200   MpNWMon  MpNWMon.sys  Tue Sep 14 17:23:50 2010 (4C8FE7E6)
91eaf000 91ec1000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:52:52 2009 (4A5BC8D4)
91ec1000 91ee4000   mrxsmb   mrxsmb.sys   Sat Nov 20 03:42:40 2010 (4CE78A00)
91ee4000 91f1f000   mrxsmb10 mrxsmb10.sys Sat Nov 20 03:44:15 2010 (4CE78A5F)
91f1f000 91f3a000   mrxsmb20 mrxsmb20.sys Sat Nov 20 03:42:47 2010 (4CE78A07)
83be7000 83bf2000   Msfs     Msfs.SYS     Mon Jul 13 19:11:26 2009 (4A5BBF1E)
8405d000 84065000   msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
8434b000 84376000   msrpc    msrpc.sys    unavailable (00000000)
8eb68000 8eb72000   mssmbios mssmbios.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
897dc000 897ec000   mup      mup.sys      Mon Jul 13 19:14:14 2009 (4A5BBFC6)
89411000 894c8000   ndis     ndis.sys     Sat Nov 20 03:39:19 2010 (4CE78937)
90a80000 90a8b000   ndistapi ndistapi.sys Mon Jul 13 19:54:24 2009 (4A5BC930)
90a8b000 90aad000   ndiswan  ndiswan.sys  Sat Nov 20 05:07:48 2010 (4CE79DF4)
90b7b000 90b8c000   NDProxy  NDProxy.SYS  Sat Nov 20 05:07:39 2010 (4CE79DEB)
8ead1000 8eadf000   netbios  netbios.sys  Mon Jul 13 19:53:54 2009 (4A5BC912)
8ea79000 8eaab000   netbt    netbt.sys    Sat Nov 20 03:39:22 2010 (4CE7893A)
894c8000 89506000   NETIO    NETIO.SYS    Sat Nov 20 03:40:03 2010 (4CE78963)
98cd5000 98ce0c00   NisDrvWFP NisDrvWFP.sys Tue Sep 14 17:24:12 2010 (4C8FE7FC)
83bf2000 83c00000   Npfs     Npfs.SYS     Mon Jul 13 19:11:31 2009 (4A5BBF23)
8eb5e000 8eb68000   nsiproxy nsiproxy.sys Mon Jul 13 19:12:08 2009 (4A5BBF48)
83448000 8385a000   nt       ntkrpamp.exe Sat Nov 20 03:42:49 2010 (4CE78A09)
8421c000 8434b000   Ntfs     Ntfs.sys     Sat Nov 20 03:39:08 2010 (4CE7892C)
89400000 89407000   Null     Null.SYS     unavailable (00000000)
900b2000 900b3040   nvBridge nvBridge.kmd Fri Jul 09 17:10:11 2010 (4C379033)
8f634000 900b1dc0   nvlddmkm nvlddmkm.sys Fri Jul 09 17:15:14 2010 (4C379162)
8eab2000 8ead1000   pacer    pacer.sys    Mon Jul 13 19:53:58 2009 (4A5BC916)
8f60f000 8f627000   parport  parport.sys  Mon Jul 13 19:45:34 2009 (4A5BC71E)
8409a000 840ab000   partmgr  partmgr.sys  Sat Nov 20 03:38:14 2010 (4CE788F6)
91f3a000 91f41000   parvdm   parvdm.sys   unavailable (00000000)
84065000 8408f000   pci      pci.sys      Sat Nov 20 03:37:57 2010 (4CE788E5)
8410e000 8411c000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:11:15 2009 (4A5BBF13)
843e6000 843f4000   pcw      pcw.sys      Mon Jul 13 19:11:10 2009 (4A5BBF0E)
91f41000 91fd8000   peauth   peauth.sys   Mon Jul 13 20:35:44 2009 (4A5BD2E0)
8f629000 8f634000   point32k point32k.sys Fri May 08 04:35:39 2009 (4A03EEDB)
95b77000 95ba6000   portcls  portcls.sys  Mon Jul 13 19:51:00 2009 (4A5BC864)
83a41000 83a52000   PSHED    PSHED.dll    Mon Jul 13 21:09:36 2009 (4A5BDAD0)
90a68000 90a80000   rasl2tp  rasl2tp.sys  Mon Jul 13 19:54:33 2009 (4A5BC939)
90aad000 90ac5000   raspppoe raspppoe.sys Mon Jul 13 19:54:53 2009 (4A5BC94D)
90ac5000 90adc000   raspptp  raspptp.sys  Mon Jul 13 19:54:47 2009 (4A5BC947)
90adc000 90af3000   rassstp  rassstp.sys  Mon Jul 13 19:54:57 2009 (4A5BC951)
8eb1d000 8eb5e000   rdbss    rdbss.sys    Sat Nov 20 03:42:44 2010 (4CE78A04)
841ec000 841f4000   RDPCDD   RDPCDD.sys   Sat Nov 20 05:22:19 2010 (4CE7A15B)
841f4000 841fc000   rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3)
84000000 84008000   rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5)
8952b000 89558000   rdyboost rdyboost.sys Sat Nov 20 04:00:07 2010 (4CE78E17)
90bc1000 90bd4000   rspndr   rspndr.sys   Mon Jul 13 19:53:20 2009 (4A5BC8F0)
95838000 95b76940   RTKVHDA  RTKVHDA.sys  Thu Feb 24 05:17:00 2011 (4D66301C)
91fd8000 91fe2000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
8ea00000 8ea0a000   serenum  serenum.sys  Mon Jul 13 19:45:27 2009 (4A5BC717)
8eadf000 8eaf9000   serial   serial.sys   Mon Jul 13 19:45:33 2009 (4A5BC71D)
897d4000 897dc000   spldr    spldr.sys    Mon May 11 12:13:47 2009 (4A084EBB)
98c59000 98caa000   srv      srv.sys      Sat Nov 20 03:45:29 2010 (4CE78AA9)
98c0a000 98c59000   srv2     srv2.sys     Sat Nov 20 03:44:35 2010 (4CE78A73)
90bd4000 90bf5000   srvnet   srvnet.sys   Sat Nov 20 03:44:27 2010 (4CE78A6B)
90af3000 90af4380   swenum   swenum.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
8961a000 89764000   tcpip    tcpip.sys    Sat Nov 20 03:41:36 2010 (4CE789C0)
91fe2000 91fef000   tcpipreg tcpipreg.sys Sat Nov 20 05:07:13 2010 (4CE79DD1)
83a17000 83a23000   TDI      TDI.SYS      Sat Nov 20 03:39:18 2010 (4CE78936)
83a00000 83a17000   tdx      tdx.sys      Sat Nov 20 03:39:17 2010 (4CE78935)
8eb0c000 8eb1d000   termdd   termdd.sys   Sat Nov 20 05:21:10 2010 (4CE7A116)
96000000 96009000   TSDDD    TSDDD.dll    Mon Jul 13 20:01:40 2009 (4A5BCAE4)
8ebaa000 8ebcb000   tunnel   tunnel.sys   Sat Nov 20 05:06:40 2010 (4CE79DB0)
90b29000 90b37000   umbus    umbus.sys    Sat Nov 20 05:00:23 2010 (4CE79C37)
95817000 95818700   USBD     USBD.SYS     Mon Jul 13 19:51:05 2009 (4A5BC869)
8f600000 8f60f000   usbehci  usbehci.sys  Mon Jul 13 19:51:14 2009 (4A5BC872)
90b37000 90b7b000   usbhub   usbhub.sys   Sat Nov 20 05:00:34 2010 (4CE79C42)
901af000 901fa000   USBPORT  USBPORT.SYS  Mon Jul 13 19:51:13 2009 (4A5BC871)
95800000 95817000   USBSTOR  USBSTOR.SYS  Sat Nov 20 04:59:48 2010 (4CE79C14)
901a4000 901af000   usbuhci  usbuhci.sys  Mon Jul 13 19:51:10 2009 (4A5BC86E)
8408f000 8409a000   vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
84200000 8420c000   vga      vga.sys      Mon Jul 13 19:25:50 2009 (4A5BC27E)
84106000 8410e000   viaide   viaide.sys   Mon Jul 13 19:11:20 2009 (4A5BBF18)
8411c000 84125000   ViBus    ViBus.sys    Mon Mar 26 03:26:24 2007 (460775A0)
83bc6000 83be7000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D)
84167000 84177000   ViPrt    ViPrt.sys    Mon Mar 26 03:26:26 2007 (460775A2)
840ab000 840bb000   volmgr   volmgr.sys   Sat Nov 20 03:38:06 2010 (4CE788EE)
840bb000 84106000   volmgrx  volmgrx.sys  unavailable (00000000)
89795000 897d4000   volsnap  volsnap.sys  Sat Nov 20 03:38:13 2010 (4CE788F5)
8eaf9000 8eb0c000   wanarp   wanarp.sys   Sat Nov 20 05:07:45 2010 (4CE79DF1)
8420c000 84219000   watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A)
83b47000 83bb8000   Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
83bb8000 83bc6000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
8eaab000 8eab2000   wfplwf   wfplwf.sys   Mon Jul 13 19:53:51 2009 (4A5BC90F)
961a0000 963ed000   win32k   win32k.sys   Tue Jan 04 22:50:40 2011 (4D23EA90)
84054000 8405d000   WMILIB   WMILIB.SYS   Mon Jul 13 19:11:22 2009 (4A5BBF1A)
90ba7000 90bc1000   WudfPf   WudfPf.sys   Sat Nov 20 04:58:55 2010 (4CE79BDF)
98caa000 98cca480   WUDFRd   WUDFRd.sys   Sat Nov 20 04:59:19 2010 (4CE79BF7)

Unloaded modules:
98ce7000 98d51000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0006A000
895c0000 895cd000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
897f4000 897ff000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
89611000 8961a000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
895cd000 895de000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
 

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
BSOD's on friends PC

OK have followed the steps as set down by Jonathan King. Only 1 thing, tried perfmon /report but would not create a report?? kept coming back with an error timeout.
the problem:
my mate has this pc, AMD3800 X2, 2Gb DDR400 mem, Nvidia 7300 PCIE graphics, Samsung Spinpoint 80Gb IDE H/D, Asus A8V-VM M/b (via).
He's installed 7, and is having multiple BSOD's. before he installed 7, he checked with the microsoft tool and it said everything was 7 compatible?
Any help would be much appreciated.
 

My Computer

Computer Manufacturer/Model Number
home built
OS
Windows 7 Ultimate x86
CPU
Phenom II x4 955 Black
Motherboard
Gigabyte GA-790XTA-UD4
Memory
4Gb Corsair 1600 XMS3
Graphics Card(s)
XFX HD6870
Sound Card
onboard Realtek HD Audio
Monitor(s) Displays
Samsung 22" TFT 226BW
Screen Resolution
1280 x 800
Hard Drives
1x 500Gb Western Digital RE4 (C Drive)
1x 1Tb Seagate
1x 2Tb Western Digital
1x 500Gb Seagate
PSU
600watt Corsair (Builder series)
Case
Xclio
Cooling
2x case fans, Stock HS and fan
Keyboard
Microsoft Multimedia Wireless Keyboard
Mouse
Microsoft Wireless Laser 5000

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
have tried what you said, but cannot find any file called ASACPI.sys in the c drive anywhere, I've done a search and it says it doesnt exist??

will run memtest in a moment

OK found the ASACPI and have replaced it, it now shows 2011 just updating the graphics, will run memtest in tomorrow, its late now, is there anything else showing up in the bumps??
 

My Computer

Computer Manufacturer/Model Number
home built
OS
Windows 7 Ultimate x86
CPU
Phenom II x4 955 Black
Motherboard
Gigabyte GA-790XTA-UD4
Memory
4Gb Corsair 1600 XMS3
Graphics Card(s)
XFX HD6870
Sound Card
onboard Realtek HD Audio
Monitor(s) Displays
Samsung 22" TFT 226BW
Screen Resolution
1280 x 800
Hard Drives
1x 500Gb Western Digital RE4 (C Drive)
1x 1Tb Seagate
1x 2Tb Western Digital
1x 500Gb Seagate
PSU
600watt Corsair (Builder series)
Case
Xclio
Cooling
2x case fans, Stock HS and fan
Keyboard
Microsoft Multimedia Wireless Keyboard
Mouse
Microsoft Wireless Laser 5000
It was loaded in the system at the time of the crash. It would be located in C:\windows\system32\drivers
 

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
OK, I've replaced the ASACPI.sys and it now dates 2009. Updated the driver for graphics, that now dates 2011. Ran memtest from a disk at boot for 10 passes will no fails.
Will run the machine now for a while and see if the BSOD's continue. Hopefully not.

Will reply again in a while.
 

My Computer

Computer Manufacturer/Model Number
home built
OS
Windows 7 Ultimate x86
CPU
Phenom II x4 955 Black
Motherboard
Gigabyte GA-790XTA-UD4
Memory
4Gb Corsair 1600 XMS3
Graphics Card(s)
XFX HD6870
Sound Card
onboard Realtek HD Audio
Monitor(s) Displays
Samsung 22" TFT 226BW
Screen Resolution
1280 x 800
Hard Drives
1x 500Gb Western Digital RE4 (C Drive)
1x 1Tb Seagate
1x 2Tb Western Digital
1x 500Gb Seagate
PSU
600watt Corsair (Builder series)
Case
Xclio
Cooling
2x case fans, Stock HS and fan
Keyboard
Microsoft Multimedia Wireless Keyboard
Mouse
Microsoft Wireless Laser 5000
Sounds good! Let us know either way.
 

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
dont know if this is related to BSOD's, but, the sound, (realtek high def audio) keeps disapearing?? the drivers are installed, and the sound is working perfectly, then you shut down for a while and when you restart it says no audio output device installed?? reinstall the drivers and the sound works again, until you shutdown??
any ideas??
 

My Computer

Computer Manufacturer/Model Number
home built
OS
Windows 7 Ultimate x86
CPU
Phenom II x4 955 Black
Motherboard
Gigabyte GA-790XTA-UD4
Memory
4Gb Corsair 1600 XMS3
Graphics Card(s)
XFX HD6870
Sound Card
onboard Realtek HD Audio
Monitor(s) Displays
Samsung 22" TFT 226BW
Screen Resolution
1280 x 800
Hard Drives
1x 500Gb Western Digital RE4 (C Drive)
1x 1Tb Seagate
1x 2Tb Western Digital
1x 500Gb Seagate
PSU
600watt Corsair (Builder series)
Case
Xclio
Cooling
2x case fans, Stock HS and fan
Keyboard
Microsoft Multimedia Wireless Keyboard
Mouse
Microsoft Wireless Laser 5000
another BSOD at startup, I've uploaded the dump file, again couldnt create perfmon /report as it times out with an error
was thinking of cloning the disk to a new disk to see if it was the hard drive, as did a sfc /scannow and it came back with system file errors some of which could not be recovered, was wondering if the hard drive was faulty??
 

My Computer

Computer Manufacturer/Model Number
home built
OS
Windows 7 Ultimate x86
CPU
Phenom II x4 955 Black
Motherboard
Gigabyte GA-790XTA-UD4
Memory
4Gb Corsair 1600 XMS3
Graphics Card(s)
XFX HD6870
Sound Card
onboard Realtek HD Audio
Monitor(s) Displays
Samsung 22" TFT 226BW
Screen Resolution
1280 x 800
Hard Drives
1x 500Gb Western Digital RE4 (C Drive)
1x 1Tb Seagate
1x 2Tb Western Digital
1x 500Gb Seagate
PSU
600watt Corsair (Builder series)
Case
Xclio
Cooling
2x case fans, Stock HS and fan
Keyboard
Microsoft Multimedia Wireless Keyboard
Mouse
Microsoft Wireless Laser 5000
has anyone any idea on this mini dump please??
 

My Computer

Computer Manufacturer/Model Number
home built
OS
Windows 7 Ultimate x86
CPU
Phenom II x4 955 Black
Motherboard
Gigabyte GA-790XTA-UD4
Memory
4Gb Corsair 1600 XMS3
Graphics Card(s)
XFX HD6870
Sound Card
onboard Realtek HD Audio
Monitor(s) Displays
Samsung 22" TFT 226BW
Screen Resolution
1280 x 800
Hard Drives
1x 500Gb Western Digital RE4 (C Drive)
1x 1Tb Seagate
1x 2Tb Western Digital
1x 500Gb Seagate
PSU
600watt Corsair (Builder series)
Case
Xclio
Cooling
2x case fans, Stock HS and fan
Keyboard
Microsoft Multimedia Wireless Keyboard
Mouse
Microsoft Wireless Laser 5000
This last dump blames the windows security processor. There's no way to update this since it's a windows core file and I doubt that's the cause of the crash. You had stated that you ran a system file check and it said that there were errors. You can attempt a repair install and once it's finished run another system file check and see if the errors exist.

http://www.sevenforums.com/tutorials/3413-repair-install.html

Is your sound on board or do you have an actual sound card?


Code: 
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Mike\Downloads\Windows_NT6_BSOD_jcgriff22\Windows_NT6_BSOD_jcgriff2\040111-19281-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0x8363e000 PsLoadedModuleList = 0x83788850
Debug session time: Fri Apr  1 08:30:07.611 2011 (UTC - 4:00)
System Uptime: 0 days 0:02:56.642
Loading Kernel Symbols
...............................................................
................................................................
..............
Loading User Symbols
Loading unloaded module list
....
1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: 94b7009c, memory referenced.
Arg2: 00000000, value 0 = read operation, 1 = write operation.
Arg3: 9cd4b784, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 00000000, (reserved)

Debugging Details:
------------------

Unable to load image \SystemRoot\system32\drivers\spsys.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for spsys.sys
*** ERROR: Module load completed but symbols could not be loaded for spsys.sys

Could not read faulting driver name

READ_ADDRESS: GetPointerFromAddress: unable to read from 837a8718
Unable to read MiSystemVaType memory at 837881a0
 94b7009c 

FAULTING_IP: 
spsys+53784
9cd4b784 833900          cmp     dword ptr [ecx],0

MM_INTERNAL_CODE:  0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x50

PROCESS_NAME:  sppsvc.exe

CURRENT_IRQL:  0

TRAP_FRAME:  8b40eb44 -- (.trap 0xffffffff8b40eb44)
ErrCode = 00000000
eax=00000020 ebx=00000a2a ecx=94b7009c edx=00000000 esi=94b45188 edi=00000020
eip=9cd4b784 esp=8b40ebb8 ebp=8b40ebc0 iopl=0         nv up ei pl nz na po nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010202
spsys+0x53784:
9cd4b784 833900          cmp     dword ptr [ecx],0    ds:0023:94b7009c=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from 8367f3d8 to 836cc41b

STACK_TEXT:  
8b40eb2c 8367f3d8 00000000 94b7009c 00000000 nt!MmAccessFault+0x106
8b40eb2c 9cd4b784 00000000 94b7009c 00000000 nt!KiTrap0E+0xdc
WARNING: Stack unwind information not available. Following frames may be wrong.
8b40ebc0 9cd48f46 94b45188 94b6ee30 94b70020 spsys+0x53784
8b40ebdc 9cd1e47b 8b40f534 94b6f3e0 94b6ee30 spsys+0x50f46
8b40ec00 9cd1970a 8b40f534 94b78000 94b78000 spsys+0x2647b
8b40f4e0 9cd1e303 94b4b455 8b40f534 94b6d540 spsys+0x2170a
8b40f54c 9cd2ee71 a14d7305 00000090 a14d7305 spsys+0x26303
8b40f588 9cd2f355 00000040 a14d7305 00000090 spsys+0x36e71
8b40f5bc 9cd2f3c3 00020040 a14d7305 00000090 spsys+0x37355
8b40f5e0 9cd1e548 a14d7305 00000090 00000080 spsys+0x373c3
8b40f828 9cd3f28b 00000080 8b40f858 a14d7305 spsys+0x26548
8b40f8e4 9cd3a591 9a97a438 a14d7305 00000000 spsys+0x4728b
8b40f974 9cd3a424 9a97a438 9a97a438 00000000 spsys+0x42591
8b40f98c 9cd42951 0097a438 00000000 9a97a428 spsys+0x42424
8b40f9b4 9cd431ce 0097a428 00000000 94b11008 spsys+0x4a951
8b40f9cc 9cd39e9d 94b11008 00000058 8b25c4a8 spsys+0x4b1ce
8b40fa50 9cd386cf 00c4f1e8 00c4f1f0 00000002 spsys+0x41e9d
8b40fa80 836b8906 8b40fb60 838859e5 97dc1bc3 spsys+0x406cf
8b40fa88 838859e5 97dc1bc3 8b40fc30 00000000 nt!ObfReferenceObject+0x12
8b40fa8c 97dc1bc3 8b40fc30 00000000 87b0f468 nt!IopParseDevice+0x160b
8b40fa90 8b40fc30 00000000 87b0f468 8b40fc60 0x97dc1bc3
8b40fa94 00000000 87b0f468 8b40fc60 00000000 0x8b40fc30


STACK_COMMAND:  kb

FOLLOWUP_IP: 
spsys+53784
9cd4b784 833900          cmp     dword ptr [ecx],0

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  spsys+53784

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: spsys

IMAGE_NAME:  spsys.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a085436

FAILURE_BUCKET_ID:  0x50_spsys+53784

BUCKET_ID:  0x50_spsys+53784

Followup: MachineOwner
---------

1: kd> lmntsm
start    end        module name
841a6000 841ee000   ACPI     ACPI.sys     Sat Nov 20 03:37:52 2010 (4CE788E0)
8d630000 8d68a000   afd      afd.sys      Sat Nov 20 03:40:00 2010 (4CE78960)
8d7e3000 8d7f5000   AgileVpn AgileVpn.sys Mon Jul 13 19:55:00 2009 (4A5BC954)
95be8000 95bfa000   amdk8    amdk8.sys    Mon Jul 13 19:11:03 2009 (4A5BBF07)
84329000 84332000   amdxata  amdxata.sys  Fri Mar 19 12:19:01 2010 (4BA3A3F5)
95b74000 95b756c0   ASACPI   ASACPI.sys   Wed May 13 07:11:32 2009 (4A0AAAE4)
842ed000 842f6000   atapi    atapi.sys    Mon Jul 13 19:11:15 2009 (4A5BBF13)
842f6000 84319000   ataport  ataport.SYS  Sat Nov 20 03:38:00 2010 (4CE788E8)
97910000 9795d000   ATMFD    ATMFD.DLL    Fri Jan 07 00:43:36 2011 (4D26A808)
897f1000 897f8000   Beep     Beep.SYS     Mon Jul 13 19:45:00 2009 (4A5BC6FC)
8d7a7000 8d7b5000   blbdrive blbdrive.sys Mon Jul 13 19:23:04 2009 (4A5BC1D8)
84032000 8403a000   BOOTVID  BOOTVID.dll  Mon Jul 13 21:04:34 2009 (4A5BD9A2)
965a5000 965be000   bowser   bowser.sys   Mon Jul 13 19:14:21 2009 (4A5BBFCD)
978f0000 9790e000   cdd      cdd.dll      unavailable (00000000)
8437c000 8439b000   cdrom    cdrom.sys    Sat Nov 20 03:38:09 2010 (4CE788F1)
8407c000 84127000   CI       CI.dll       Sat Nov 20 07:05:17 2010 (4CE7B97D)
897a7000 897cc000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
8403a000 8407c000   CLFS     CLFS.SYS     Mon Jul 13 19:11:10 2009 (4A5BBF0E)
89584000 895e1000   cng      cng.sys      Mon Jul 13 19:32:55 2009 (4A5BC427)
8d7d6000 8d7e3000   CompositeBus CompositeBus.sys Sat Nov 20 04:50:21 2010 (4CE799DD)
9648b000 96498000   crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
8d78f000 8d7a7000   dfsc     dfsc.sys     Sat Nov 20 03:42:32 2010 (4CE789F8)
8d783000 8d78f000   discache discache.sys Mon Jul 13 19:24:04 2009 (4A5BC214)
89796000 897a7000   disk     disk.sys     Mon Jul 13 19:11:28 2009 (4A5BBF20)
96468000 96481000   drmk     drmk.sys     Mon Jul 13 20:36:05 2009 (4A5BD2F5)
964a3000 964ac000   dump_atapi dump_atapi.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
96498000 964a3000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:11:16 2009 (4A5BBF14)
964ac000 964bd000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
96481000 9648b000   Dxapi    Dxapi.sys    Mon Jul 13 19:25:25 2009 (4A5BC265)
95a07000 95abe000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 04:08:14 2010 (4CE78FFE)
95abe000 95af7000   dxgmms1  dxgmms1.sys  Wed Feb 02 22:45:05 2011 (4D4A24C1)
95bbd000 95bc8800   fetn62   fetn62.sys   Thu Feb 17 18:55:30 2011 (4D5DB572)
84366000 84377000   fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
84332000 84366000   fltmgr   fltmgr.sys   Mon Jul 13 19:11:13 2009 (4A5BBF11)
895ef000 895f8000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:11:14 2009 (4A5BBF12)
89764000 89796000   fvevol   fvevol.sys   Sat Nov 20 03:40:22 2010 (4CE78976)
89967000 89998000   fwpkclnt fwpkclnt.sys Sat Nov 20 03:39:08 2010 (4CE7892C)
89800000 89811000   gagp30kx gagp30kx.sys Mon Jul 13 19:25:42 2009 (4A5BC276)
83607000 8363e000   hal      halmacpi.dll Sat Nov 20 03:37:38 2010 (4CE788D2)
95bc9000 95be8000   HDAudBus HDAudBus.sys Sat Nov 20 04:59:28 2010 (4CE79C00)
96520000 965a5000   HTTP     HTTP.sys     Sat Nov 20 03:40:17 2010 (4CE78971)
899ef000 899f7000   hwpolicy hwpolicy.sys Sat Nov 20 03:37:35 2010 (4CE788CF)
95b76000 95b8e000   i8042prt i8042prt.sys Mon Jul 13 19:11:23 2009 (4A5BBF1B)
95b8e000 95b9b000   kbdclass kbdclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
80bbd000 80bc5000   kdcom    kdcom.dll    Mon Jul 13 21:08:58 2009 (4A5BDAAA)
95e7c000 95eb0000   ks       ks.sys       Sat Nov 20 04:50:17 2010 (4CE799D9)
89571000 89584000   ksecdd   ksecdd.sys   Sat Nov 20 03:38:54 2010 (4CE7891E)
89712000 89737000   ksecpkg  ksecpkg.sys  Mon Jul 13 19:34:00 2009 (4A5BC468)
964fd000 9650d000   lltdio   lltdio.sys   Mon Jul 13 19:53:18 2009 (4A5BC8EE)
964c8000 964e3000   luafv    luafv.sys    Mon Jul 13 19:15:44 2009 (4A5BC020)
84016000 84021000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 19:13:13 2009 (4A5BBF89)
964bd000 964c8000   monitor  monitor.sys  Mon Jul 13 19:25:58 2009 (4A5BC286)
95ba6000 95bb3000   mouclass mouclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
842d7000 842ed000   mountmgr mountmgr.sys Sat Nov 20 03:38:09 2010 (4CE788F1)
8439b000 843c1680   MpFilter MpFilter.sys Tue Sep 14 17:23:59 2010 (4C8FE7EF)
9ccf2000 9ccf7900   MpKslfd4f16f8 MpKslfd4f16f8.sys Tue Mar 30 22:06:14 2010 (4BB2AE16)
96200000 96209200   MpNWMon  MpNWMon.sys  Tue Sep 14 17:23:50 2010 (4C8FE7E6)
965be000 965d0000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:52:52 2009 (4A5BC8D4)
965d0000 965f3000   mrxsmb   mrxsmb.sys   Sat Nov 20 03:42:40 2010 (4CE78A00)
95f13000 95f4e000   mrxsmb10 mrxsmb10.sys Sat Nov 20 03:44:15 2010 (4CE78A5F)
95f4e000 95f69000   mrxsmb20 mrxsmb20.sys Sat Nov 20 03:42:47 2010 (4CE78A07)
89408000 89413000   Msfs     Msfs.SYS     Mon Jul 13 19:11:26 2009 (4A5BBF1E)
841f7000 841ff000   msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
89546000 89571000   msrpc    msrpc.sys    Mon Jul 13 19:11:59 2009 (4A5BBF3F)
8d779000 8d783000   mssmbios mssmbios.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
899df000 899ef000   mup      mup.sys      Mon Jul 13 19:14:14 2009 (4A5BBFC6)
8961d000 896d4000   ndis     ndis.sys     Sat Nov 20 03:39:19 2010 (4CE78937)
8d618000 8d623000   ndistapi ndistapi.sys Mon Jul 13 19:54:24 2009 (4A5BC930)
95e12000 95e34000   ndiswan  ndiswan.sys  Sat Nov 20 05:07:48 2010 (4CE79DF4)
95f02000 95f13000   NDProxy  NDProxy.SYS  Sat Nov 20 05:07:39 2010 (4CE79DEB)
8d6e2000 8d6f0000   netbios  netbios.sys  Mon Jul 13 19:53:54 2009 (4A5BC912)
8d68a000 8d6bc000   netbt    netbt.sys    Sat Nov 20 03:39:22 2010 (4CE7893A)
896d4000 89712000   NETIO    NETIO.SYS    Sat Nov 20 03:40:03 2010 (4CE78963)
9cce6000 9ccf1c00   NisDrvWFP NisDrvWFP.sys Tue Sep 14 17:24:12 2010 (4C8FE7FC)
843e3000 843f1000   Npfs     Npfs.SYS     Mon Jul 13 19:11:31 2009 (4A5BBF23)
8d76f000 8d779000   nsiproxy nsiproxy.sys Mon Jul 13 19:12:08 2009 (4A5BBF48)
8363e000 83a50000   nt       ntkrpamp.exe Sat Nov 20 03:42:49 2010 (4CE78A09)
89417000 89546000   Ntfs     Ntfs.sys     Sat Nov 20 03:39:08 2010 (4CE7892C)
897ea000 897f1000   Null     Null.SYS     Mon Jul 13 19:11:12 2009 (4A5BBF10)
90600000 90601040   nvBridge nvBridge.kmd Fri Jan 07 20:57:19 2011 (4D27C47F)
90606000 90fffee0   nvlddmkm nvlddmkm.sys Fri Jan 07 21:03:58 2011 (4D27C60E)
8d6c3000 8d6e2000   pacer    pacer.sys    Mon Jul 13 19:53:58 2009 (4A5BC916)
95b5c000 95b74000   parport  parport.sys  Mon Jul 13 19:45:34 2009 (4A5BC71E)
8424c000 8425d000   partmgr  partmgr.sys  Sat Nov 20 03:38:14 2010 (4CE788F6)
965f3000 965fa000   parvdm   parvdm.sys   Mon Jul 13 19:45:29 2009 (4A5BC719)
84217000 84241000   pci      pci.sys      Sat Nov 20 03:37:57 2010 (4CE788E5)
842c0000 842ce000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:11:15 2009 (4A5BBF13)
895e1000 895ef000   pcw      pcw.sys      Mon Jul 13 19:11:10 2009 (4A5BBF0E)
95f69000 96000000   peauth   peauth.sys   Mon Jul 13 20:35:44 2009 (4A5BD2E0)
95b9b000 95ba6000   point32k point32k.sys Fri May 08 04:35:39 2009 (4A03EEDB)
96439000 96468000   portcls  portcls.sys  Mon Jul 13 19:51:00 2009 (4A5BC864)
84021000 84032000   PSHED    PSHED.dll    Mon Jul 13 21:09:36 2009 (4A5BDAD0)
84377000 8437bc60   PxHelp20 PxHelp20.sys Wed Mar 03 18:56:31 2004 (404670AF)
8d600000 8d618000   rasl2tp  rasl2tp.sys  Mon Jul 13 19:54:33 2009 (4A5BC939)
95e34000 95e4c000   raspppoe raspppoe.sys Mon Jul 13 19:54:53 2009 (4A5BC94D)
95e4c000 95e63000   raspptp  raspptp.sys  Mon Jul 13 19:54:47 2009 (4A5BC947)
95e63000 95e7a000   rassstp  rassstp.sys  Mon Jul 13 19:54:57 2009 (4A5BC951)
8d72e000 8d76f000   rdbss    rdbss.sys    Sat Nov 20 03:42:44 2010 (4CE78A04)
897f8000 89800000   RDPCDD   RDPCDD.sys   Sat Nov 20 05:22:19 2010 (4CE7A15B)
895f8000 89600000   rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3)
89400000 89408000   rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5)
89737000 89764000   rdyboost rdyboost.sys Sat Nov 20 04:00:07 2010 (4CE78E17)
9650d000 96520000   rspndr   rspndr.sys   Mon Jul 13 19:53:20 2009 (4A5BC8F0)
96212000 96438600   RTKVHDA  RTKVHDA.sys  Tue Jan 06 06:04:38 2009 (49633AC6)
95e00000 95e0a000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
95bb3000 95bbd000   serenum  serenum.sys  Mon Jul 13 19:45:27 2009 (4A5BC717)
8d6f0000 8d70a000   serial   serial.sys   Mon Jul 13 19:45:33 2009 (4A5BC71D)
899d7000 899df000   spldr    spldr.sys    Mon May 11 12:13:47 2009 (4A084EBB)
9ccf8000 9cd62000   spsys    spsys.sys    Mon May 11 12:37:10 2009 (4A085436)
9cc95000 9cce6000   srv      srv.sys      Sat Nov 20 03:45:29 2010 (4CE78AA9)
9cc46000 9cc95000   srv2     srv2.sys     Sat Nov 20 03:44:35 2010 (4CE78A73)
9cc18000 9cc39000   srvnet   srvnet.sys   Sat Nov 20 03:44:27 2010 (4CE78A6B)
95e7a000 95e7b380   swenum   swenum.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
8981d000 89967000   tcpip    tcpip.sys    Sat Nov 20 03:41:36 2010 (4CE789C0)
9cc39000 9cc46000   tcpipreg tcpipreg.sys Sat Nov 20 05:07:13 2010 (4CE79DD1)
843f1000 843fd000   TDI      TDI.SYS      Sat Nov 20 03:39:18 2010 (4CE78936)
84200000 84217000   tdx      tdx.sys      Sat Nov 20 03:39:17 2010 (4CE78935)
8d71d000 8d72e000   termdd   termdd.sys   Sat Nov 20 05:21:10 2010 (4CE7A116)
978c0000 978c9000   TSDDD    TSDDD.dll    Mon Jul 13 20:01:40 2009 (4A5BCAE4)
8d7b5000 8d7d6000   tunnel   tunnel.sys   Sat Nov 20 05:06:40 2010 (4CE79DB0)
95eb0000 95ebe000   umbus    umbus.sys    Sat Nov 20 05:00:23 2010 (4CE79C37)
95b4d000 95b5c000   usbehci  usbehci.sys  Mon Jul 13 19:51:14 2009 (4A5BC872)
95ebe000 95f02000   usbhub   usbhub.sys   Sat Nov 20 05:00:34 2010 (4CE79C42)
95b02000 95b4d000   USBPORT  USBPORT.SYS  Mon Jul 13 19:51:13 2009 (4A5BC871)
95af7000 95b02000   usbuhci  usbuhci.sys  Mon Jul 13 19:51:10 2009 (4A5BC86E)
84241000 8424c000   vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
89600000 8960c000   vga      vga.sys      Mon Jul 13 19:25:50 2009 (4A5BC27E)
842b8000 842c0000   viaide   viaide.sys   Mon Jul 13 19:11:20 2009 (4A5BBF18)
842ce000 842d7000   ViBus    ViBus.sys    Mon Mar 26 03:26:24 2007 (460775A0)
843c2000 843e3000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D)
84319000 84329000   ViPrt    ViPrt.sys    Mon Mar 26 03:26:26 2007 (460775A2)
8425d000 8426d000   volmgr   volmgr.sys   Sat Nov 20 03:38:06 2010 (4CE788EE)
8426d000 842b8000   volmgrx  volmgrx.sys  Mon Jul 13 19:11:41 2009 (4A5BBF2D)
89998000 899d7000   volsnap  volsnap.sys  Sat Nov 20 03:38:13 2010 (4CE788F5)
8d70a000 8d71d000   wanarp   wanarp.sys   Sat Nov 20 05:07:45 2010 (4CE79DF1)
8960c000 89619000   watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A)
84127000 84198000   Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
84198000 841a6000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
8d6bc000 8d6c3000   wfplwf   wfplwf.sys   Mon Jul 13 19:53:51 2009 (4A5BC90F)
97660000 978ad000   win32k   win32k.sys   Tue Jan 04 22:50:40 2011 (4D23EA90)
841ee000 841f7000   WMILIB   WMILIB.SYS   Mon Jul 13 19:11:22 2009 (4A5BBF1A)
964e3000 964fd000   WudfPf   WudfPf.sys   Sat Nov 20 04:58:55 2010 (4CE79BDF)

Unloaded modules:
897cc000 897d9000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
89811000 8981c000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
899f7000 89a00000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
897d9000 897ea000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
 

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
the sound is onboard, and this has happened on 4 completely seperate clean installations, now windows 7 SP1 wont install either?? everything seems fine until some of the windows updates then all hell breaks loose, ie, certain updates wont install, SP1 wont install, the sound disappears????

Its doing my head in???
 

My Computer

Computer Manufacturer/Model Number
home built
OS
Windows 7 Ultimate x86
CPU
Phenom II x4 955 Black
Motherboard
Gigabyte GA-790XTA-UD4
Memory
4Gb Corsair 1600 XMS3
Graphics Card(s)
XFX HD6870
Sound Card
onboard Realtek HD Audio
Monitor(s) Displays
Samsung 22" TFT 226BW
Screen Resolution
1280 x 800
Hard Drives
1x 500Gb Western Digital RE4 (C Drive)
1x 1Tb Seagate
1x 2Tb Western Digital
1x 500Gb Seagate
PSU
600watt Corsair (Builder series)
Case
Xclio
Cooling
2x case fans, Stock HS and fan
Keyboard
Microsoft Multimedia Wireless Keyboard
Mouse
Microsoft Wireless Laser 5000
Can you upload a new report. It should show me what kind of errors you are getting with the windows updates.
 

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
I think everything is related to the onboard audio. I've just installed a small soundblaster sound card in it, and disabled the onboard, and the sound doesnt disappear any more, and updates are working fine again. Really being an oldish 939 I think its not really worth working on any longer, so I shall tell him to upgrade it sooner rather than later.

So many thanks for your time and effort, it was most appreciated
 

My Computer

Computer Manufacturer/Model Number
home built
OS
Windows 7 Ultimate x86
CPU
Phenom II x4 955 Black
Motherboard
Gigabyte GA-790XTA-UD4
Memory
4Gb Corsair 1600 XMS3
Graphics Card(s)
XFX HD6870
Sound Card
onboard Realtek HD Audio
Monitor(s) Displays
Samsung 22" TFT 226BW
Screen Resolution
1280 x 800
Hard Drives
1x 500Gb Western Digital RE4 (C Drive)
1x 1Tb Seagate
1x 2Tb Western Digital
1x 500Gb Seagate
PSU
600watt Corsair (Builder series)
Case
Xclio
Cooling
2x case fans, Stock HS and fan
Keyboard
Microsoft Multimedia Wireless Keyboard
Mouse
Microsoft Wireless Laser 5000
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