BSOD On Lenovo ThinkPad T510

[win773]

• Lenovo T510
• Windows 7 Professional 64-bit
• 8 GB Ram
• Windows Update Patches - Up-to-date

Issue - For the past couple of months, experiencing frequent blue screen of death failures on PC. Recently ran PC Doctor in DOS and it found no hardware issues. I'm assuming it is a driver.

Attached is a zip of the last few mini-dump files.

Any assistance and/or suggestions is appreciated.

 

[Tews]

The crash dumps all point to your Intel networking driver - e1k62x64.sys. Please visit the Intel website and download the latest Windows 7 drivers for your network card.

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000005, fffff88008d3b6b0, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\e1k62x64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for e1k62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1k62x64.sys
Probably caused by : e1k62x64.sys ( e1k62x64+1aa35 )

Followup: MachineOwner
---------


*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 19, {22, fffffa8000000000, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\e1k62x64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for e1k62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1k62x64.sys
Probably caused by : e1k62x64.sys ( e1k62x64+1b257 )

Followup: MachineOwner
---------


*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {68, 2, 1, fffff88002fca2e0}

Unable to load image \SystemRoot\system32\DRIVERS\e1k62x64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for e1k62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1k62x64.sys
Probably caused by : e1k62x64.sys ( e1k62x64+1b2e0 )

Followup: MachineOwner
---------

These drivers are out of date and need to be updated ...

CAX_CNXT.sys Tue Jun 30 15:59:52 2009 ...  ... Conexant Modem ... [url=http://www.conexant.com/support/]Conexant: Support[/url]
CAX_DPV  CAX_DPV.sys  Tue Jun 30 16:05:11 2009 ... Conexant Modem ... [url=http://www.conexant.com/support/]Conexant: Support[/url]
GEARAspiWDM.sys Mon May 18 08:17:04 2009  ... CD-ROM Class Filter Driver by Gear Software ... [url=http://www.gearsoftware.com/]GEAR Software - DVD Mastering Software & CD Burning Software & GEAR PRO Mastering[/url]
smiifx64.sys Mon May 12 05:01:13 2008 ... SMI Driver for Lenovo system ... [url=http://www-307.ibm.com/pc/support/site.wss/homeLenovo.do]Lenovo Support - Home page[/url]
Tppwr64v.sys Wed Oct 18 04:40:21 2006 ... ThinkPad Pwr Mgmt Port ... [url=http://www-307.ibm.com/pc/support/site.wss/homeLenovo.do]Lenovo Support - Home page[/url]
XAudio64.sys Wed Apr 29 14:21:07 2009 (49F89A93) ... Conexant Modem Audio ... [url=http://www.conexant.com/support/]Conexant: Support[/url]

 

[win773]

Tews - Thanks for quick analysis and reply. I'll update the Intel networking driver and see how it goes.

 

[Tews]

Fingers crossed...

 

[win773]

Tews and Others - The attached file shows the before and after of drivers for my Intel 82577LM Gigabit Network Connection. We'll see how it goes. Thanks again for feedback.

 

[win773]

Tews: An update - My BSOD crashes are a thing of the past. Per the Tews instructions, I checked out Lenovo site for my PC and found I was using the latest Intel driver but that driver was not supported by my PC model. Since rolling back the driver to the latest driver version supported by my PC, it's been all good.

Word to the wise: If you plan on using DriverMax or some other site for updating your PC with the latest drivers, beware. These sites make driver suggestions based on the specific component irrespective of the system you have and if the manufacturer officially supports it.