Random BSOD on Lenovo T61 & Windows 7 x64

[vinhle68]

Hello Windows Seven Forum Support,

I am experiencing random BSOD failure on my Lenovo T61 running an Enterprise licensed copy of Windows 7 x64. I do have kernel dump enabled but so far in each of the BSOD occurence, the system failed to capture the physical dump file.

The common BSOD error message is: Stop 0x000000f4
Physical memory dump failed with status 0xc0000185

Here are some additional system information. I am running a internal customized support Windows 7 x64 image build by my internal support staff. I have recently re-imaged the system as well as using a new hard drive Seagate Momentus ST95005620AS 3Gb/s 500GB hard drive. The BSOD usually occurs while I am using the system not at boot. The only troubleshooting steps I have taken since the BSOD symptom started is updating the Lenovo T61 "Intel Chipset Support for Windows 7 (32-bit, 64-bit), Vista (32-bit, 64-bit) and XP (32-bit, 64-bit) - ThinkPad" supplement package.

Any advice and suggestion on how to troubleshoot to isolate the cause is greatly appreciated.

Kind Regards,
Vinh Le

 

[yowanvista]

There is no dump file in the attachment
Try the alternative method
http://www.sevenforums.com/tutorials/83172-dump-files-upload-seven-forums.html

 

[vinhle68]

Hi Yowanvista,

As noted in the original post message body, the process to capture the kernel dump failed so there is no .dmp file I can provide at this time. I had the setting set for Kernel dump. I will changed to mimi dump to see if that helps. I will have to wait for the next BSOD to occurs to see if a dump file is generated. Thank you for responding.