BSOD on Lenovo W530 after ejecting from Docking Station

[egg beater]

Hi,

I am experiencing BSOD around a minute or so after ejecting from my docking station. Would love any pointers on where to start troubleshooting.

Please find the dump file attached.

Thanks,
David.

 

[YoYo155]

Hi,

I am experiencing BSOD around a minute or so after ejecting from my docking station. Would love any pointers on where to start troubleshooting.

Please find the dump file attached.

Thanks,
David.

I like riddles .
Just kidding please follow.

• http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

 

[egg beater]

Well, after that false start, I'm guessing you are leaning towards user error!

Trying again.. thanks!

 

[egg beater]

Using Who Crashed I see the following:

On Wed 4/09/2013 6:58:18 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\090413-8408-01.dmp
This was probably caused by the following module: wdf01000.sys (Wdf01000+0x60A8B)
Bugcheck code: 0x1000007E (0xFFFFFFFF80000003, 0xFFFFF800032BB990, 0xFFFFF880037CBCC8, 0xFFFFF880037CB520)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\wdf01000.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Kernel Mode Driver Framework Runtime
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

 

[YoYo155]

Sorry for the late reply.

The predominant driver in the crashes belongs to Cisco Security Agent Rule Engine:

fffff880`037cb198  fffff880`01837738 [COLOR=Red][U][B]csacentr[/B][/U][/COLOR]+0x37738
fffff880`037cb1a8  fffff880`018361d6 [COLOR=Red][U][B]csacentr[/B][/U][/COLOR]+0x361d6
fffff880`037cb1b8  fffff880`0182e360 [B][COLOR=Red][U]csacentr[/U][/COLOR][/B]+0x2e360
fffff880`037cb1d8  fffff880`01832a56 [COLOR=Red][U][B]csacentr[/B][/U][/COLOR]+0x32a56
fffff880`037cb208  fffff880`0182e4bb [U][B][COLOR=Red]csacentr[/COLOR][/B][/U]+0x2e4bb
fffff880`037cb238  fffff880`018361d6 [COLOR=Red][U][B]csacentr[/B][/U][/COLOR]+0x361d6
fffff880`037cb248  fffff880`0182e360 [COLOR=Red][U][B]csacentr[/B][/U][/COLOR]+0x2e360
fffff880`037cb268  fffff880`0183206e [B][COLOR=Red][U]csacentr[/U][/COLOR][/B]+0x3206e
fffff880`037cb288  fffff880`01831674 [COLOR=Red][U][B]csacentr[/B][/U][/COLOR]+0x31674
fffff880`037cb2b8  fffff880`01831ba4 [COLOR=Red][U][B]csacentr[/B][/U][/COLOR]+0x31ba4
fffff880`037cb2f8  fffff880`0183489d [COLOR=Red][U][B]csacentr[/B][/U][/COLOR]+0x3489d
fffff880`037cb338  fffff880`018316ee [COLOR=Red][U][B]csacentr[/B][/U][/COLOR]+0x316ee
fffff880`037cb398  fffff880`0181c0c7 [COLOR=Red][U][B]csacentr[/B][/U][/COLOR]+0x1c0c7

csacenter    Cisco Security Agent Rule Engine    c:\windows\system32\drivers\csacentr.sys

lmvm csacentr
start             end                 module name
fffff880`01800000 fffff880`01860000   csacentr T (no symbols)           
    Loaded symbol image file: csacentr.sys
    Image path: \SystemRoot\system32\drivers\csacentr.sys
    Image name: csacentr.sys
    Timestamp:        [COLOR=Red][U][B]Wed May 26 17:05:01 2010[/B][/U][/COLOR] (4BFD2A8D)
    CheckSum:         00058AAF
    ImageSize:        00060000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

The driver is very old.

Is this a company laptop?

OS Name:                   Microsoft Windows 7 Enterprise 
Registered Owner:          Cisco
Registered Organization:   Cisco

If it is it is best you take this information to your IT department.

• Cisco Support.

McAfee had a part in the crashes as well.

lmvm mfehidk
start             end                 module name
fffff880`0110a000 fffff880`011a9f80   mfehidk  T (no symbols)           
    Loaded symbol image file: mfehidk.sys
    Image path: \SystemRoot\system32\drivers\mfehidk.sys
    Image name: mfehidk.sys
    Timestamp:        [COLOR=Red][U][B]Sun Jun 17 03:46:40 2012[/B][/U][/COLOR] (4FDD28F0)
    CheckSum:         000A6743
    ImageSize:        0009FF80
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

• Driver Reference Table - mfehidk.sys

 

[egg beater]

Thank you very much! I will follow this and let you know..