Solved BSOD on network usage (I'm guessing)

[joseph10444]

Hello,

Recently, I have been getting BSODs quite often, around once a day.

This started around a week and a half ago. I'm not sure of the cause, however I have attempted a system restore and rolled back my video drivers. (<-- both didn't help)

This has happened when I was only using LAN. I haven't updated my LAN drivers since I bought this machine a year ago, so I don't think that is the cause.

I did, however, updated my wireless drivers but since they were not in use (driver was enabled, however lenovo UI turned it 'off'), I ruled them out.

As per my title, I am guessing it is due to network usage because my most recent BSOD was when I clicked the Google Chrome icon. The second last time was when I was reading my mail on Outlook 2010, and I clicked a mail item.

The other time, I was playing Left 4 Dead 2. The other times, I forgot..

Another reason for guessing network usage is because the driver that was pointed to was tcpip.sys ... I've tried reading the dmp and xml files and couldn't get any other drivers out of it ..

I'm thinking of doing a factory image for my computer, but that would be the last resort.

Attached is the file that is required for this thread, and I would appreciate any help.

Thanks!

 

[koolkat77]

Use the System File Checker tool and Run Disk Check:

Repair Windows 7 System Files with System File Checker

Run Disk Check in Windows 7 for Bad Sectors & Errors​

Reduce items at start up:

Performing a Clean Startup in Windows 7

Add, or Remove Startup Programs in Windows 7
​

Your Antivirus software is basically whats just needed there.

Please update the driver below:

• SSPORT.sys Fri Aug 12 05:07:32 2005 Samsung printer driver
  Driver Reference Table - SSPORT.sys

/BSOD SUMMARY

[FONT="Lucida Console"]Debug session time: Thu Aug  8 05:52:36.846 2013 (UTC + 6:00)
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 0:55:22.704
Probably caused by : tcpip.sys ( tcpip!TcpBeginTcbSend+33e )
BugCheck D1, {1c, 2, 1, fffff88001a6420e}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Bugcheck code 000000d1
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_tcpip!TcpBeginTcbSend+33e
MaxSpeed:     2300
CurrentSpeed: 2294
BiosVersion = 5DCN40WW(V2.07)
BiosReleaseDate = 10/10/2012
SystemManufacturer = LENOVO
SystemProductName = Lenovo IdeaPad Y580
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Thu Aug  8 04:56:41.675 2013 (UTC + 6:00)
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 1 days 16:28:37.534
Probably caused by : tcpip.sys ( tcpip!TcpBeginTcbSend+33e )
BugCheck D1, {1c, 2, 1, fffff88001c6420e}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Bugcheck code 000000d1
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_tcpip!TcpBeginTcbSend+33e
MaxSpeed:     2300
CurrentSpeed: 2294
BiosVersion = 5DCN40WW(V2.07)
BiosReleaseDate = 10/10/2012
SystemManufacturer = LENOVO
SystemProductName = Lenovo IdeaPad Y580
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Tue Aug  6 10:07:21.055 2013 (UTC + 6:00)
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 4:42:30.914
Probably caused by : tcpip.sys ( tcpip!TcpBeginTcbSend+33e )
BugCheck D1, {1c, 2, 1, fffff88001a6420e}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Bugcheck code 000000d1
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_tcpip!TcpBeginTcbSend+33e
MaxSpeed:     2300
CurrentSpeed: 2294
BiosVersion = 5DCN40WW(V2.07)
BiosReleaseDate = 10/10/2012
SystemManufacturer = LENOVO
SystemProductName = Lenovo IdeaPad Y580
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Tue Aug  6 05:06:17.882 2013 (UTC + 6:00)
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 1 days 6:48:17.740
Probably caused by : tcpip.sys ( tcpip!TcpBeginTcbSend+33e )
BugCheck D1, {1c, 2, 1, fffff88001a6420e}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Bugcheck code 000000d1
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_tcpip!TcpBeginTcbSend+33e
MaxSpeed:     2300
CurrentSpeed: 2294
BiosVersion = 5DCN40WW(V2.07)
BiosReleaseDate = 10/10/2012
SystemManufacturer = LENOVO
SystemProductName = Lenovo IdeaPad Y580
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]

 

[joseph10444]

Hello,

First of all, thanks for your help and sorry I didn't respond. I was trying out these steps before responding.

I have tried your suggestions (Except clean startup) + performed memtest86+ with no errors.

Also, I have bad news:

The samsung printer driver was a driver that I recently updated. Since I'm not using the printer until later in the year again, I decided to just uninstall it.

The BSOD seemed to have disappeared, so I thought it must've been the printer driver. However just a few minutes ago it happened again... Therefore, I am using the SF diagnostic tool on the latest crash minidump and hopefully someone can help me with this...

Btw, the computer was on idle mode when it happened. like chrome was running, outlook was running, skype was running, and I was away from the computer.

The file is uploaded with this post.

Thanks

PS. for clean startup, it tells me to start the affected program after disabling all services.. however I'm not really sure what the affected program is

 

[koolkat77]

Do you really need this software?
If not, please uninstall it with revo:

fffff880`037a15a8  fffff880`01d794abUnable to load image \SystemRoot\system32\drivers\networx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for networx.sys
*** ERROR: Module load completed but symbols could not be loaded for networx.sys
 networx+0x24ab
lmvm networx
start             end                 module name
fffff880`01d77000 fffff880`01d84000   networx  T (no symbols)           
    Loaded symbol image file: networx.sys
    Image path: \SystemRoot\system32\drivers\networx.sys
    Image name: networx.sys
    Timestamp:        Wed Jul 10 19:05:07 2013 (51DD5C03)
    CheckSum:         000159CE
    ImageSize:        0000D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

http://www.carrona.org/drivers/driver.php?id=networx.sys

 

[joseph10444]

Hello,

I use it to see how much of my monthly quota I'm using from my ISP.

However I do see that my install date is 8/4... maybe that's it...

Also, people on their forum are reporting BSODs..

How did you come to this conclusion? (curious)

For now, I shall have it removed w/ revo and see how things are going. I think you're right in pointing this software out though, everyone's having tcpip.sys BSODs with Networx's latest version.

I really appreciate your help!

Thanks

PS: I will be uninstalling it with windows.. it seems that Revo can't find networx uninstaller...

 

[koolkat77]

You can follow my tutorial :ar: http://www.sevenforums.com/crash-lockup-debug-how/277355-debugging-bsod-my-way.html

 

[joseph10444]

Thanks! I'm going to mark this as solved!

 

[koolkat77]

Post here if you have further issues