BSOD on new build

R

Reubenb04

New member
Local time
9:20 PM
Messages
11
Hi,

need some help. My system is running Win7 Ultimate 64bit.
-Intel Q9650(3Ghz) overclocked to 3.5Ghz
-Gigabyte GA-P35-DS3
-4gb DDR2 800Mhz
-250gb WD Cavier Blue
-Freezer Pro rev2
System has been running stable for about 3 weeks now. Changed the hard drive 3days ago and yesterday i had 3 BSODs, non so far today.

Any help will be very much appreciated.

I have attached the Windows_NT6_BSOD file and Perfmon report file.
 

My Computer

Computer Manufacturer/Model Number
Personal Build
OS
Windows 7 Ultimate x64
CPU
Intel Q9650
Motherboard
Gigabyte GA-P35-DS3
Memory
DDR2 800Mhz 4gb
Graphics Card(s)
ATI RadeonHD 4550
Monitor(s) Displays
Asus 22"
Hard Drives
WD Cavier Blue 250GB
Cooling
Freezer Pro Rev2
more info about BSOD

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002ECB4FE
BCP3: FFFFF880083FEE20
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\052611-18252-01.dmp
C:\Users\Dave Quadcore\AppData\Local\Temp\WER-39624-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
 

My Computer

Computer Manufacturer/Model Number
Personal Build
OS
Windows 7 Ultimate x64
CPU
Intel Q9650
Motherboard
Gigabyte GA-P35-DS3
Memory
DDR2 800Mhz 4gb
Graphics Card(s)
ATI RadeonHD 4550
Monitor(s) Displays
Asus 22"
Hard Drives
WD Cavier Blue 250GB
Cooling
Freezer Pro Rev2
Your crash was caused by Catalyst Control Center, part of your ATI video card driver package.



Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002ecb4fe, Address of the instruction which caused the bugcheck
Arg3: fffff880083fee20, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
 
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP: 
nt!KiSwapContext+9e
fffff800`02ecb4fe 440f285980      movaps  xmm11,xmmword ptr [rcx-80h]
CONTEXT:  fffff880083fee20 -- (.cxr 0xfffff880083fee20)
rax=000007ffffedc000 rbx=fffff8000303be80 rcx=00000000c0000102
rdx=00000000000007ff rsi=fffffa8006939060 rdi=fffff80003049cc0
rip=fffff80002ecb4fe rsp=fffff880083ff800 rbp=fffffa8006939060
 r8=fffffa8005dc9bb8  r9=0000000000000000 r10=fffffffffffffffe
r11=00000000000156df r12=0000000000000000 r13=0000000000000000
r14=fffffa8005dc9b30 r15=fffff80000b96080
iopl=0         nv up ei pl nz ac pe cy
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010213
nt!KiSwapContext+0x9e:
fffff800`02ecb4fe 440f285980      movaps  xmm11,xmmword ptr [rcx-80h] ds:002b:00000000`c0000082=????????????????????????????????
Resetting default scope
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  [COLOR=red]CCC.exe[/COLOR]
CURRENT_IRQL:  2
LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff80002ecb4fe
STACK_TEXT:  
fffff880`083ff800 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSwapContext+0x9e
 
FOLLOWUP_IP: 
nt!KiSwapContext+9e
fffff800`02ecb4fe 440f285980      movaps  xmm11,xmmword ptr [rcx-80h]
SYMBOL_STACK_INDEX:  0
SYMBOL_NAME:  nt!KiSwapContext+9e
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: nt
IMAGE_NAME:  ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP:  4d9fdd5b
STACK_COMMAND:  .cxr 0xfffff880083fee20 ; kb
FAILURE_BUCKET_ID:  X64_0x3B_nt!KiSwapContext+9e
BUCKET_ID:  X64_0x3B_nt!KiSwapContext+9e
Followup: MachineOwner
---------

Uninstall your ATI graphics drivers, and install new ones.

Drivers - Clean Left over Files after Uninstalling
You might consider just loading the drivers and not CCC.

You can use MSI Afterburner it's a good GPU control program.

Latest AMD Catalyst Video Driver for Windows 7


Do you have the latest version of Avast installed?
Latest version of Avast Antivirus
Code: 
Event[391]:
  Log Name: System
  Source: Service Control Manager
  Date: 2011-05-25T22:47:14.405
  Event ID: 7026
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DaveQuadcore-PC
  Description: 
The following boot-start or system-start driver(s) failed to load: 
aswSnx - This is an Avast driver
 
Event[4316]:
  Log Name: System
  Source: Service Control Manager
  Date: 2011-05-24T09:50:23.321
  Event ID: 7022
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DaveQuadcore-PC
  Description: 
The avast! Antivirus service hung on starting.

Have you been having problems with your CD-ROM?
A lot of these errors.
Code: 
Event[1261]:
  Log Name: System
  Source: cdrom
  Date: 2011-05-25T10:21:25.517
  Event ID: 15
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DaveQuadcore-PC
  Description: 
The device, \Device\CdRom0, is not ready for access yet.


D/L and run Western Digital Lifeguard– Quick Test and Extended Test
Code: 
Event[5754]:
  Log Name: System
  Source: Disk
  Date: 2011-05-22T21:12:06.221
  Event ID: 7
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DaveQuadcore-PC
  Description: 
The device, \[COLOR=red]Device\Harddisk0\DR2, has a bad block[/COLOR].
 
 
Event[6160]:
  Log Name: System
  Source: Ntfs
  Date: 2011-05-22T19:09:19.219
  Event ID: 55
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DaveQuadcore-PC
  Description: 
The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume E:.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
76~2.0
OS
Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
CPU
Intel Core i5-3570K 4.6GHz
Motherboard
Gigabyte GA-Z77X UD3H, f18
Memory
8GB (2X4GB) DDR3 1600 Corsair Vengeance CL8 1.5v
Graphics Card(s)
Sapphire HD 7770 Vapor-X OC 1GB DDR5
Sound Card
Onboard VIA VT2021
Monitor(s) Displays
22" LCD Dell
Screen Resolution
1680x1050
Hard Drives
Samsung 840Pro 128GB SSD,
Seagate Barracuda 500GB SATA2 7200rpm 32MB cache, Seagate Barracuda 1TB SATA2 7200rpm 32MB cache,
PSU
Corsair HX650W
Case
Cooler Master Storm Scout
Cooling
Corsair H80 2x12cm Noctua NF P12 , 2x14cm case fans
Keyboard
Logitech Wave
Mouse
CM Sentinel
Internet Speed
Dismal
Antivirus
Avast
Browser
Opera Next
Other Info
Haswell laptop: HP Envy 17t-j, i7-4700MQ, GeForce 740M 2GB DDR3, 17.3" Full HD 1920x1080, 16GB RAM, Samsung 840 Pro 128GB, 1TB Hitachi 7200 HDD,
Desktop: eSATA ports,
External eSATA Seagate 500GB SATA2 7200rpm,
External WD USB 500GB
Hi Dave76,
May i know please what program you used to get this info(Bugcheck Analysis) a link can help?
Thanks in advance
 

My Computer

OS
Xp/Vista/Win7 x86 x64
Hi Dave76, many thanks for your reply.

I will uninstall the ATI drivers in about 3hrs time as am currently running a simulation in excel. There have been no crashes for the last 10hrs.

I have the latest Avast(free) installed but will uninstall and go for AVG.

My DVD rom works ok. Never had any errors.

The hard drive is new WD Cavier Blue 250gb that i installed on monday. The BSOD errors started on monday too. How can i fix the bad block? Or do i have to get another hard drive?
 

My Computer

Computer Manufacturer/Model Number
Personal Build
OS
Windows 7 Ultimate x64
CPU
Intel Q9650
Motherboard
Gigabyte GA-P35-DS3
Memory
DDR2 800Mhz 4gb
Graphics Card(s)
ATI RadeonHD 4550
Monitor(s) Displays
Asus 22"
Hard Drives
WD Cavier Blue 250GB
Cooling
Freezer Pro Rev2
Your welcome.

Let us know if you get any more BSoDs.

Personally, I would stay with Avast, but it's your choice.

To check the HDD status and repair the bad blocks run Western Digital Lifeguard– Quick Test and Extended Test.
Let us know what the tests report.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
76~2.0
OS
Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
CPU
Intel Core i5-3570K 4.6GHz
Motherboard
Gigabyte GA-Z77X UD3H, f18
Memory
8GB (2X4GB) DDR3 1600 Corsair Vengeance CL8 1.5v
Graphics Card(s)
Sapphire HD 7770 Vapor-X OC 1GB DDR5
Sound Card
Onboard VIA VT2021
Monitor(s) Displays
22" LCD Dell
Screen Resolution
1680x1050
Hard Drives
Samsung 840Pro 128GB SSD,
Seagate Barracuda 500GB SATA2 7200rpm 32MB cache, Seagate Barracuda 1TB SATA2 7200rpm 32MB cache,
PSU
Corsair HX650W
Case
Cooler Master Storm Scout
Cooling
Corsair H80 2x12cm Noctua NF P12 , 2x14cm case fans
Keyboard
Logitech Wave
Mouse
CM Sentinel
Internet Speed
Dismal
Antivirus
Avast
Browser
Opera Next
Other Info
Haswell laptop: HP Envy 17t-j, i7-4700MQ, GeForce 740M 2GB DDR3, 17.3" Full HD 1920x1080, 16GB RAM, Samsung 840 Pro 128GB, 1TB Hitachi 7200 HDD,
Desktop: eSATA ports,
External eSATA Seagate 500GB SATA2 7200rpm,
External WD USB 500GB
Hi,

I ran WD Lifeguard extended and hard drive passed. I also uninstalled and reinstalled ATI drivers. I was able to play F1 2010 for about an hour then system crashed.
Finally i uninstalled avast and have been runnning Excel&VB simulations for the last 11hrs and still no BSOD. Am begining to think that Avast was the culprit.

Dave76, a final question thats a bit off topic. With the simulations i ran, all 4 cores are processing with only 1 core working at about 90% and the other 3 at 60%. Is it possible to set all cores to run at 100% with the hope that it would cut down processing time by about 2hrs.

many thanks
 

My Computer

Computer Manufacturer/Model Number
Personal Build
OS
Windows 7 Ultimate x64
CPU
Intel Q9650
Motherboard
Gigabyte GA-P35-DS3
Memory
DDR2 800Mhz 4gb
Graphics Card(s)
ATI RadeonHD 4550
Monitor(s) Displays
Asus 22"
Hard Drives
WD Cavier Blue 250GB
Cooling
Freezer Pro Rev2
Did you get dump files?
Post them here if you did.

If it is more stable after you deleted Avast, then D/L Microsoft Security Essentials for testing. IF everything is stable, then you can change to something else.

Did you install the same ATI drivers?
Which ones?
Are you still using CCC?
CCC has been known to cause crashes.
MSI Afterburner is good, have been using it with no issues, it's more stable and easier to adjust/monitor your ATI card.
Sometimes you might need to install an older version of the ATI drivers, they seem to be having a lot of bugs now and a lot of fixes, so you might have to try a few different ones.

As far as the CPU core settings, these are usually set by the program that you have running.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
76~2.0
OS
Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
CPU
Intel Core i5-3570K 4.6GHz
Motherboard
Gigabyte GA-Z77X UD3H, f18
Memory
8GB (2X4GB) DDR3 1600 Corsair Vengeance CL8 1.5v
Graphics Card(s)
Sapphire HD 7770 Vapor-X OC 1GB DDR5
Sound Card
Onboard VIA VT2021
Monitor(s) Displays
22" LCD Dell
Screen Resolution
1680x1050
Hard Drives
Samsung 840Pro 128GB SSD,
Seagate Barracuda 500GB SATA2 7200rpm 32MB cache, Seagate Barracuda 1TB SATA2 7200rpm 32MB cache,
PSU
Corsair HX650W
Case
Cooler Master Storm Scout
Cooling
Corsair H80 2x12cm Noctua NF P12 , 2x14cm case fans
Keyboard
Logitech Wave
Mouse
CM Sentinel
Internet Speed
Dismal
Antivirus
Avast
Browser
Opera Next
Other Info
Haswell laptop: HP Envy 17t-j, i7-4700MQ, GeForce 740M 2GB DDR3, 17.3" Full HD 1920x1080, 16GB RAM, Samsung 840 Pro 128GB, 1TB Hitachi 7200 HDD,
Desktop: eSATA ports,
External eSATA Seagate 500GB SATA2 7200rpm,
External WD USB 500GB
Hi Dave76, thanks once again.

I have now attached the new dump files.
I installed the latest ATI Catalyst Display Drivers rev. 11.5 release date 5/9/2011. Will uninstall the CCC and install MSI afterburner.

cheers.
 

My Computer

Computer Manufacturer/Model Number
Personal Build
OS
Windows 7 Ultimate x64
CPU
Intel Q9650
Motherboard
Gigabyte GA-P35-DS3
Memory
DDR2 800Mhz 4gb
Graphics Card(s)
ATI RadeonHD 4550
Monitor(s) Displays
Asus 22"
Hard Drives
WD Cavier Blue 250GB
Cooling
Freezer Pro Rev2
The cause is 0x1E_c0000005
A memory access violation occurred.


Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: 0000000102e7c377, The address that the exception occurred at
Arg3: 0000000000000008, Parameter 0 of the exception
Arg4: 0000000102e7c377, Parameter 1 of the exception
Debugging Details:
------------------
 
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP: 
+6533393064336239
00000001`02e7c377 ??              ???
EXCEPTION_PARAMETER1:  0000000000000008
EXCEPTION_PARAMETER2:  0000000102e7c377
WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800030b8100
 0000000102e7c377 
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x1E_c0000005
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
CURRENT_IRQL:  1
TRAP_FRAME:  fffff88005ecb880 -- (.trap 0xfffff88005ecb880)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000001 rbx=0000000000000000 rcx=2104d017243c0000
rdx=0000000000000100 rsi=0000000000000000 rdi=0000000000000000
rip=0000000102e7c377 rsp=fffff88005ecba10 rbp=0000000000000000
 r8=fffff880009e7180  r9=fffff880009e7180 r10=0000000000000100
r11=fffff80003038240 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
00000001`02e7c377 ??              ???
Resetting default scope
LAST_CONTROL_TRANSFER:  from fffff80002ed45d8 to fffff80002e88d00
STACK_TEXT:  
fffff880`05ecaff8 fffff800`02ed45d8 : 00000000`0000001e ffffffff`c0000005 00000001`02e7c377 00000000`00000008 : nt!KeBugCheckEx
fffff880`05ecb000 fffff800`02e88382 : fffff880`05ecb7d8 fffffa80`05fbbb60 fffff880`05ecb880 fffffa80`05fbbbb0 : nt! ?? ::FNODOBFM::`string'+0x4987d
fffff880`05ecb6a0 fffff800`02e86efa : 00000000`00000008 00000001`02e7c377 fffffa80`059a2500 fffffa80`05fbbb60 : nt!KiExceptionDispatch+0xc2
fffff880`05ecb880 00000001`02e7c377 : fffffa80`05fbbb00 00000000`00000000 fffffa80`00000000 00001f80`00000000 : nt!KiPageFault+0x23a
fffff880`05ecba10 fffffa80`05fbbb00 : 00000000`00000000 fffffa80`00000000 00001f80`00000000 fffff880`05ecbaa8 : 0x1`02e7c377
fffff880`05ecba18 00000000`00000000 : fffffa80`00000000 00001f80`00000000 fffff880`05ecbaa8 fffff800`030bb8c0 : 0xfffffa80`05fbbb00
 
STACK_COMMAND:  kb
FOLLOWUP_IP: 
nt! ?? ::FNODOBFM::`string'+4987d
fffff800`02ed45d8 cc              int     3
SYMBOL_STACK_INDEX:  1
SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+4987d
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: nt
IMAGE_NAME:  ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP:  4d9fdd5b
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_VRF_nt!_??_::FNODOBFM::_string_+4987d
BUCKET_ID:  X64_[COLOR=red]0x1E_c0000005[/COLOR]_VRF_nt!_??_::FNODOBFM::_string_+4987d
Followup: MachineOwner
---------

STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL

Enable Driver Verifier
Driver Verifier - Enable and Disable
Run system normally, when it crashes post the files here.
Code: 
Event[28742]:
  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2011-05-16T19:53:19.000
  Event ID: 1001
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DAVEQUADCORE-PC
  Description: 
The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000000a (0xfffff88002f2aca8, 0x0000000000000002, 0x0000000000000001, 0xfffff80002d08c22). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 051611-20436-01.


STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Usual causes: Device driver
This bug check is usually caused by drivers that have used improper addresses.
Code: 
[COLOR=#000000][COLOR=#000000][FONT=Verdana][SIZE=2]Event[29109]:[/SIZE][/FONT][/COLOR]
[SIZE=2][FONT=Verdana][COLOR=#000000]Log Name: System[/COLOR][/FONT][/SIZE]
[SIZE=2][FONT=Verdana][COLOR=#000000]Source: Microsoft-Windows-WER-SystemErrorReporting[/COLOR][/FONT][/SIZE]
[SIZE=2][FONT=Verdana][COLOR=#000000]Date: 2011-05-16T19:46:17.000[/COLOR][/FONT][/SIZE]
[SIZE=2][FONT=Verdana][COLOR=#000000]Event ID: 1001[/COLOR][/FONT][/SIZE]
[SIZE=2][FONT=Verdana][COLOR=#000000]Task: N/A[/COLOR][/FONT][/SIZE]
[SIZE=2][FONT=Verdana][COLOR=#000000]Level: Error[/COLOR][/FONT][/SIZE]
[SIZE=2][FONT=Verdana][COLOR=#000000]Opcode: N/A[/COLOR][/FONT][/SIZE]
[SIZE=2][FONT=Verdana][COLOR=#000000]Keyword: Classic[/COLOR][/FONT][/SIZE]
[SIZE=2][FONT=Verdana][COLOR=#000000]User: N/A[/COLOR][/FONT][/SIZE]
[SIZE=2][FONT=Verdana][COLOR=#000000]User Name: N/A[/COLOR][/FONT][/SIZE]
[SIZE=2][FONT=Verdana][COLOR=#000000]Computer: DaveQuadcore-PC[/COLOR][/FONT][/SIZE]
[SIZE=2][FONT=Verdana][COLOR=#000000]Description: [/COLOR][/FONT][/SIZE]
[SIZE=2][FONT=Verdana][COLOR=#000000]The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000d1 (0x0000000000000008, 0x0000000000000002, 0x0000000000000000, 0xfffff88000f0d5c2). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: [/COLOR][/FONT][/SIZE]
[/COLOR]



Code: 
Event[31291]:
  Log Name: System
  Source: Disk
  Date: 2011-05-16T18:34:51.649
  Event ID: 11
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DaveQuadcore-PC
  Description: 
The driver detected a controller error on \Device\Harddisk1\DR1.

Run System File Checker:
How to Repair Windows 7 System Files with System File Checker
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
76~2.0
OS
Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
CPU
Intel Core i5-3570K 4.6GHz
Motherboard
Gigabyte GA-Z77X UD3H, f18
Memory
8GB (2X4GB) DDR3 1600 Corsair Vengeance CL8 1.5v
Graphics Card(s)
Sapphire HD 7770 Vapor-X OC 1GB DDR5
Sound Card
Onboard VIA VT2021
Monitor(s) Displays
22" LCD Dell
Screen Resolution
1680x1050
Hard Drives
Samsung 840Pro 128GB SSD,
Seagate Barracuda 500GB SATA2 7200rpm 32MB cache, Seagate Barracuda 1TB SATA2 7200rpm 32MB cache,
PSU
Corsair HX650W
Case
Cooler Master Storm Scout
Cooling
Corsair H80 2x12cm Noctua NF P12 , 2x14cm case fans
Keyboard
Logitech Wave
Mouse
CM Sentinel
Internet Speed
Dismal
Antivirus
Avast
Browser
Opera Next
Other Info
Haswell laptop: HP Envy 17t-j, i7-4700MQ, GeForce 740M 2GB DDR3, 17.3" Full HD 1920x1080, 16GB RAM, Samsung 840 Pro 128GB, 1TB Hitachi 7200 HDD,
Desktop: eSATA ports,
External eSATA Seagate 500GB SATA2 7200rpm,
External WD USB 500GB
Hi,

I've run SFC and it has come back clean. Am also currently running Driver Verifier in the background and if there is another BSOD, I will upload the files.

Could the memory access violation be as a result of running Ram Disk?

thanks.
 

My Computer

Computer Manufacturer/Model Number
Personal Build
OS
Windows 7 Ultimate x64
CPU
Intel Q9650
Motherboard
Gigabyte GA-P35-DS3
Memory
DDR2 800Mhz 4gb
Graphics Card(s)
ATI RadeonHD 4550
Monitor(s) Displays
Asus 22"
Hard Drives
WD Cavier Blue 250GB
Cooling
Freezer Pro Rev2
Dave76 said:
The cause is 0x1E_c0000005
A memory access violation occurred.


Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: 0000000102e7c377, The address that the exception occurred at
Arg3: 0000000000000008, Parameter 0 of the exception
Arg4: 0000000102e7c377, Parameter 1 of the exception
Debugging Details:
------------------
 
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP: 
+6533393064336239
00000001`02e7c377 ??              ???
EXCEPTION_PARAMETER1:  0000000000000008
EXCEPTION_PARAMETER2:  0000000102e7c377
WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800030b8100
 0000000102e7c377 
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x1E_c0000005
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
CURRENT_IRQL:  1
TRAP_FRAME:  fffff88005ecb880 -- (.trap 0xfffff88005ecb880)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000001 rbx=0000000000000000 rcx=2104d017243c0000
rdx=0000000000000100 rsi=0000000000000000 rdi=0000000000000000
rip=0000000102e7c377 rsp=fffff88005ecba10 rbp=0000000000000000
 r8=fffff880009e7180  r9=fffff880009e7180 r10=0000000000000100
r11=fffff80003038240 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
00000001`02e7c377 ??              ???
Resetting default scope
LAST_CONTROL_TRANSFER:  from fffff80002ed45d8 to fffff80002e88d00
STACK_TEXT:  
fffff880`05ecaff8 fffff800`02ed45d8 : 00000000`0000001e ffffffff`c0000005 00000001`02e7c377 00000000`00000008 : nt!KeBugCheckEx
fffff880`05ecb000 fffff800`02e88382 : fffff880`05ecb7d8 fffffa80`05fbbb60 fffff880`05ecb880 fffffa80`05fbbbb0 : nt! ?? ::FNODOBFM::`string'+0x4987d
fffff880`05ecb6a0 fffff800`02e86efa : 00000000`00000008 00000001`02e7c377 fffffa80`059a2500 fffffa80`05fbbb60 : nt!KiExceptionDispatch+0xc2
fffff880`05ecb880 00000001`02e7c377 : fffffa80`05fbbb00 00000000`00000000 fffffa80`00000000 00001f80`00000000 : nt!KiPageFault+0x23a
fffff880`05ecba10 fffffa80`05fbbb00 : 00000000`00000000 fffffa80`00000000 00001f80`00000000 fffff880`05ecbaa8 : 0x1`02e7c377
fffff880`05ecba18 00000000`00000000 : fffffa80`00000000 00001f80`00000000 fffff880`05ecbaa8 fffff800`030bb8c0 : 0xfffffa80`05fbbb00
 
STACK_COMMAND:  kb
FOLLOWUP_IP: 
nt! ?? ::FNODOBFM::`string'+4987d
fffff800`02ed45d8 cc              int     3
SYMBOL_STACK_INDEX:  1
SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+4987d
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: nt
IMAGE_NAME:  ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP:  4d9fdd5b
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_VRF_nt!_??_::FNODOBFM::_string_+4987d
BUCKET_ID:  X64_[COLOR=red]0x1E_c0000005[/COLOR]_VRF_nt!_??_::FNODOBFM::_string_+4987d
Followup: MachineOwner
---------
STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL

Enable Driver Verifier
Driver Verifier - Enable and Disable
Run system normally, when it crashes post the files here.
Code: 
Event[28742]:
  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2011-05-16T19:53:19.000
  Event ID: 1001
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DAVEQUADCORE-PC
  Description: 
The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000000a (0xfffff88002f2aca8, 0x0000000000000002, 0x0000000000000001, 0xfffff80002d08c22). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 051611-20436-01.
STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Usual causes: Device driver
This bug check is usually caused by drivers that have used improper addresses.
Code: 
[COLOR=#000000][COLOR=#000000][FONT=Verdana][SIZE=2]Event[29109]:[/SIZE][/FONT][/COLOR]
[SIZE=2][FONT=Verdana][COLOR=#000000]Log Name: System[/COLOR][/FONT][/SIZE]
[SIZE=2][FONT=Verdana][COLOR=#000000]Source: Microsoft-Windows-WER-SystemErrorReporting[/COLOR][/FONT][/SIZE]
[SIZE=2][FONT=Verdana][COLOR=#000000]Date: 2011-05-16T19:46:17.000[/COLOR][/FONT][/SIZE]
[SIZE=2][FONT=Verdana][COLOR=#000000]Event ID: 1001[/COLOR][/FONT][/SIZE]
[SIZE=2][FONT=Verdana][COLOR=#000000]Task: N/A[/COLOR][/FONT][/SIZE]
[SIZE=2][FONT=Verdana][COLOR=#000000]Level: Error[/COLOR][/FONT][/SIZE]
[SIZE=2][FONT=Verdana][COLOR=#000000]Opcode: N/A[/COLOR][/FONT][/SIZE]
[SIZE=2][FONT=Verdana][COLOR=#000000]Keyword: Classic[/COLOR][/FONT][/SIZE]
[SIZE=2][FONT=Verdana][COLOR=#000000]User: N/A[/COLOR][/FONT][/SIZE]
[SIZE=2][FONT=Verdana][COLOR=#000000]User Name: N/A[/COLOR][/FONT][/SIZE]
[SIZE=2][FONT=Verdana][COLOR=#000000]Computer: DaveQuadcore-PC[/COLOR][/FONT][/SIZE]
[SIZE=2][FONT=Verdana][COLOR=#000000]Description: [/COLOR][/FONT][/SIZE]
[SIZE=2][FONT=Verdana][COLOR=#000000]The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000d1 (0x0000000000000008, 0x0000000000000002, 0x0000000000000000, 0xfffff88000f0d5c2). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: [/COLOR][/FONT][/SIZE]
[/COLOR]
Code: 
Event[31291]:
  Log Name: System
  Source: Disk
  Date: 2011-05-16T18:34:51.649
  Event ID: 11
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DaveQuadcore-PC
  Description: 
The driver detected a controller error on \Device\Harddisk1\DR1.
Run System File Checker:
How to Repair Windows 7 System Files with System File Checker
Click to expand...


Hello Dave76,
I have been running driver verifier for the last 20hrs and at start up, i got another BSOD.
As requested, i have attached the new crash files.

cheers.
 

My Computer

Computer Manufacturer/Model Number
Personal Build
OS
Windows 7 Ultimate x64
CPU
Intel Q9650
Motherboard
Gigabyte GA-P35-DS3
Memory
DDR2 800Mhz 4gb
Graphics Card(s)
ATI RadeonHD 4550
Monitor(s) Displays
Asus 22"
Hard Drives
WD Cavier Blue 250GB
Cooling
Freezer Pro Rev2
Disable your Ram Disk, for testing purposes, you can use it again later after the cause is found.

The same cause as before 0x1E_c0000005
A memory access violation occurred.
No specific driver has been indicated.

Run a Disk Check on your drive.

Remove any browser toolbars, for testing purposes.
Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: 0000000102ece377, The address that the exception occurred at
Arg3: 0000000000000008, Parameter 0 of the exception
Arg4: 0000000102ece377, Parameter 1 of the exception
Debugging Details:
------------------
 
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP: 
+6631313764313063
00000001`02ece377 ??              ???
EXCEPTION_PARAMETER1:  0000000000000008
EXCEPTION_PARAMETER2:  0000000102ece377
WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff8000310a100
 0000000102ece377 
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x1E_c0000005
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
CURRENT_IRQL:  1
TRAP_FRAME:  fffff880033b3880 -- (.trap 0xfffff880033b3880)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000001 rbx=0000000000000000 rcx=1ea79912c8bb0000
rdx=0000000000000100 rsi=0000000000000000 rdi=0000000000000000
rip=0000000102ece377 rsp=fffff880033b3a10 rbp=0000000000000000
 r8=fffff8000304de80  r9=fffff8000304de80 r10=0000000000000100
r11=fffff8000308a240 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
00000001`02ece377 ??              ???
Resetting default scope
LAST_CONTROL_TRANSFER:  from fffff80002f265d8 to fffff80002edad00
STACK_TEXT:  
fffff880`033b2ff8 fffff800`02f265d8 : 00000000`0000001e ffffffff`c0000005 00000001`02ece377 00000000`00000008 : nt!KeBugCheckEx
fffff880`033b3000 fffff800`02eda382 : fffff880`033b37d8 fffffa80`05b2e040 fffff880`033b3880 fffffa80`05b2e090 : nt! ?? ::FNODOBFM::`string'+0x4987d
fffff880`033b36a0 fffff800`02ed8efa : 00000000`00000008 00000001`02ece377 fffffa80`05aad700 fffffa80`05b2e040 : nt!KiExceptionDispatch+0xc2
fffff880`033b3880 00000001`02ece377 : fffffa80`05b2e000 00000000`00000000 fffffa80`00000000 00001f80`00000000 : nt!KiPageFault+0x23a
fffff880`033b3a10 fffffa80`05b2e000 : 00000000`00000000 fffffa80`00000000 00001f80`00000000 fffff880`033b3aa8 : 0x1`02ece377
fffff880`033b3a18 00000000`00000000 : fffffa80`00000000 00001f80`00000000 fffff880`033b3aa8 fffff800`0310d8c0 : 0xfffffa80`05b2e000
 
STACK_COMMAND:  kb
FOLLOWUP_IP: 
nt! ?? ::FNODOBFM::`string'+4987d
fffff800`02f265d8 cc              int     3
SYMBOL_STACK_INDEX:  1
SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+4987d
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: nt
IMAGE_NAME:  ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP:  4d9fdd5b
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_VRF_nt!_??_::FNODOBFM::_string_+4987d
BUCKET_ID:  X64_0x1E_c0000005_VRF_nt!_??_::FNODOBFM::_string_+4987d
Followup: MachineOwner
---------

Are you using or trying to use Windows Backup?
Event[511]:
Code: 
 Log Name: Application
  Source: MsiInstaller
  Date: 2011-05-27T13:14:26.000
  Event ID: 1015
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: Classic
  User: S-1-5-21-3485215416-4126433605-2575317891-1000
  User Name: DaveQuadcore-PC\Dave Quadcore
  Computer: DaveQuadcore-PC
  Description: 
Failed to connect to server. [COLOR=red]Error: 0x8007043C[/COLOR]

Code: 
26/05/2011 20:36 [COLOR=red]Application Error Faulting application name: avast.setup, version: 5.0.0.0[/COLOR], time stamp: 0x4dc92ebc
Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7ba58
Exception code: 0xc0000374
Fault offset: 0x000ce653
Faulting process id: 0xb00
Faulting application start time: 0x01cc1be46faffcf0
Faulting application path: C:\Program Files\AVAST Software\Avast\setup\avast.setup
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: d3135527-87d7-11e0-916c-001d7d9d4784

Looks like Avast was causing a problem.

Run a full scan with your AntiVirus.

Download and run Malwarebytes, be sure to update it before running.


Let us know how the tests go, and if you have any questions.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
76~2.0
OS
Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
CPU
Intel Core i5-3570K 4.6GHz
Motherboard
Gigabyte GA-Z77X UD3H, f18
Memory
8GB (2X4GB) DDR3 1600 Corsair Vengeance CL8 1.5v
Graphics Card(s)
Sapphire HD 7770 Vapor-X OC 1GB DDR5
Sound Card
Onboard VIA VT2021
Monitor(s) Displays
22" LCD Dell
Screen Resolution
1680x1050
Hard Drives
Samsung 840Pro 128GB SSD,
Seagate Barracuda 500GB SATA2 7200rpm 32MB cache, Seagate Barracuda 1TB SATA2 7200rpm 32MB cache,
PSU
Corsair HX650W
Case
Cooler Master Storm Scout
Cooling
Corsair H80 2x12cm Noctua NF P12 , 2x14cm case fans
Keyboard
Logitech Wave
Mouse
CM Sentinel
Internet Speed
Dismal
Antivirus
Avast
Browser
Opera Next
Other Info
Haswell laptop: HP Envy 17t-j, i7-4700MQ, GeForce 740M 2GB DDR3, 17.3" Full HD 1920x1080, 16GB RAM, Samsung 840 Pro 128GB, 1TB Hitachi 7200 HDD,
Desktop: eSATA ports,
External eSATA Seagate 500GB SATA2 7200rpm,
External WD USB 500GB
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