BSOD on new com

fantasy87

New member
Local time
2:17 PM
Messages
14
hi all, i am getting BSOD on a new com, hours old :mad:, with the following below the specs

ASUS P7H55-V motherboard with I3 530
WD GREEN 1TB
Nvidia Geforce 9500GT
Coolermaster extreme power plus 460W
corsair 2gb x2 DDR3 1333MHZ
windows 7 64bits

these are the dump files


problem is that i cant read the dump files, the page gives me this message
"your debugger is not using the correct symbol"

i have no idea how to get around debugging it and if any of the kind souls here can help me identify the error presented by the dump files will be very much appreciated.
thank you all in advance.
 
Last edited by a moderator:

My Computer

OS
Microsoft Windows 7 Home Premium
CPU
Intel(R) Core(TM) i3 CPU 530 @ 2.93GHz
Motherboard
ASUS P7H55-V
Memory
Corsair 2GB x 2 DDR3 1333MHz Vs2GB1333D3
Graphics Card(s)
Nvidia PALIT GeForec 9500GT
Monitor(s) Displays
LG W206WT
Screen Resolution
1680 x 1050
Hard Drives
WD 1 TB Green
PSU
CoolerMaster Extreme Power Plis 460W
Case
CoolerMaster 310 Elite
hi all, i am getting BSOD on a new com, hours old :mad:, with the following below the specs

ASUS P7H55-V motherboard with I3 530
WD GREEN 1TB
Nvidia Geforce 9500GT
Coolermaster extreme power plus 460W
corsair 2gb x2 DDR3 1333MHZ
windows 7 64bits

these are the dump files


problem is that i cant read the dump files, the page gives me this message
"your debugger is not using the correct symbol"

i have no idea how to get around debugging it and if any of the kind souls here can help me identify the error presented by the dump files will be very much appreciated.
thank you all in advance.

We get two different causes dependent on the tool that we use. One says video driver and the more reliable says memory.

I would download memtestx86 and run for 5 passes.

un-install all remnants of the current driver and reinstall a fresh copy

Let us know if you need help

Ken
 
Last edited by a moderator:

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
hi all, i am getting BSOD on a new com, hours old :mad:, with the following below the specs

ASUS P7H55-V motherboard with I3 530
WD GREEN 1TB
Nvidia Geforce 9500GT
Coolermaster extreme power plus 460W
corsair 2gb x2 DDR3 1333MHZ
windows 7 64bits

these are the dump files


problem is that i cant read the dump files, the page gives me this message
"your debugger is not using the correct symbol"

i have no idea how to get around debugging it and if any of the kind souls here can help me identify the error presented by the dump files will be very much appreciated.
thank you all in advance.
Hi & welcome,
Just a thought - if your computer is indeed only a few hours old I suggest you return it to the place of purchase - see what they say. You should not have this problem.
Jan.
 
Last edited by a moderator:

My Computer

Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
well i DIY the system, the parts has been lying around for a week. i have done a few DIY system with no problem. but this is the only one that i keep getting and still unable to solve it. zigzag i will try to run mem test for all the memory again to check. thanz for the help. will return soon enough. thanz again for the very fast reply
 

My Computer

OS
Microsoft Windows 7 Home Premium
CPU
Intel(R) Core(TM) i3 CPU 530 @ 2.93GHz
Motherboard
ASUS P7H55-V
Memory
Corsair 2GB x 2 DDR3 1333MHz Vs2GB1333D3
Graphics Card(s)
Nvidia PALIT GeForec 9500GT
Monitor(s) Displays
LG W206WT
Screen Resolution
1680 x 1050
Hard Drives
WD 1 TB Green
PSU
CoolerMaster Extreme Power Plis 460W
Case
CoolerMaster 310 Elite
hi sorry about the very slow update... just managed to get back home...
updates...
the com still continues to crash, i have tested 1 ram at a time for both during memtest and it is totally fine on the test.
but when it comes to using the computer, the program just crash sometimes even when it is idling..



these are 4 more of the crash reports over the week.
i have totally no idea what is going on with this computer now.
pls do guide me along with it. thank you.
 
Last edited by a moderator:

My Computer

OS
Microsoft Windows 7 Home Premium
CPU
Intel(R) Core(TM) i3 CPU 530 @ 2.93GHz
Motherboard
ASUS P7H55-V
Memory
Corsair 2GB x 2 DDR3 1333MHz Vs2GB1333D3
Graphics Card(s)
Nvidia PALIT GeForec 9500GT
Monitor(s) Displays
LG W206WT
Screen Resolution
1680 x 1050
Hard Drives
WD 1 TB Green
PSU
CoolerMaster Extreme Power Plis 460W
Case
CoolerMaster 310 Elite
hi sorry about the very slow update... just managed to get back home...
updates...
the com still continues to crash, i have tested 1 ram at a time for both during memtest and it is totally fine on the test.
but when it comes to using the computer, the program just crash sometimes even when it is idling..


these are 4 more of the crash reports over the week.
i have totally no idea what is going on with this computer now.
pls do guide me along with it. thank you.


Unfortunately the files are not available see pic.
 
Last edited by a moderator:

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
sorry about that, i just pasted the links again. copied the wrong one just now. they are working now. Thanks for the help once again.
 

My Computer

OS
Microsoft Windows 7 Home Premium
CPU
Intel(R) Core(TM) i3 CPU 530 @ 2.93GHz
Motherboard
ASUS P7H55-V
Memory
Corsair 2GB x 2 DDR3 1333MHz Vs2GB1333D3
Graphics Card(s)
Nvidia PALIT GeForec 9500GT
Monitor(s) Displays
LG W206WT
Screen Resolution
1680 x 1050
Hard Drives
WD 1 TB Green
PSU
CoolerMaster Extreme Power Plis 460W
Case
CoolerMaster 310 Elite
hi sorry about the very slow update... just managed to get back home...
updates...
the com still continues to crash, i have tested 1 ram at a time for both during memtest and it is totally fine on the test.
but when it comes to using the computer, the program just crash sometimes even when it is idling..



these are 4 more of the crash reports over the week.
i have totally no idea what is going on with this computer now.
pls do guide me along with it. thank you.


Unfortunately the files are not available see pic.

sorry about that, i just pasted the links again. copied the wrong one just now. they are working now. Thanks for the help once again.
No problem, I will check
 
Last edited by a moderator:

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
sorry about that, i just pasted the links again. copied the wrong one just now. they are working now. Thanks for the help once again.

These crashes are somewhat inconclusive but point to an OS file being corrupt. We should deal with that first. To run a system file check type cmd in search>right click and run as admin>sfc /scannow (note the space between sfc and "/")

If the crashes continue we can get more aggressive. Let us know the results of the system file check.

Let us know if you need help


Ken
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
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