BSOD on reboot

[Undeadish]

Hi.

I'm running the retail of Win7 Enterprice x64, and I've not encountered any problems with it before 10 minutes ago, when I decided to reboot my system. When I clicked on "Reboot" windows simply stood at "Windows is shutting down" for about 10 minutes. I thought it was installing an update so I went to do something else.

When I came back I saw a BSOD, and then my computer booted as usual. It did make some weird sounds just before the motherboard screen though.

This is the BSOD details (a little bit of it is in danish but should be comprehensable):

Problemsignatur:
BlueScreen
OS-version: 6.1.7600.2.0.0.256.4
Landestandard-id: 1030

Additional details about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA8003C24680
BCP4: FFFFF80004117510
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Is this a bad sign?

Thanks.

 

[usasma]

Here's more info about the current error: BSOD Index Could you please go to C:\Windows\Minidump, zip up the contents of that folder, and upload/attach the .zip file to your next post?

Once that's done, I'd suggest running Driver Verifier to see if we can force a crash with more information. Please follow these instructions:

Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.


So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista Startup Repair feature).


Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Automatically select unsigned drivers" and click "Next"
If no drivers show up, then select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.


Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.


Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.


If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
If that doesn't work, post back and we'll have to see about fixing the registry entry off-line.


More info on this at this link: Using Driver Verifier to identify issues with Windows drivers for advanced users
​

 

[Herox]

After doing the verifier thing, pop in the cd and run a startup repair.