BSOD on start up & after sleep

[heebs78]

I'm not overly computer savvy, so please bare with me. Was having problems with freezing and crashing, didn't have a good restore point, did a system recovery. That when the black screen with just a mouse, and also plain desktop background with just a mouse and nothing else started. Did a clean install of windows 7 last night, and am still having the same problem. The odd thing is it doesn't do it everytime. Sometimes it restarts and loads fine, but most of the time its just either a black screen ot desktop background with a mouse. PLEASE HELP! I don't know what else to do, I've also tried running sfc /scannow many times, finds no problems.

 

[heebs78]

Any help please

 

[koolkat77]

__________________

1. Click on User CP on the top right of this page
2. Click on Edit System Spec
3. Fill in your computer specs
   • http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

__________________

1. Test your hard drive: Hard Drive Diagnostic Procedure

2. Upload a screenshot of the "Summary" tab of all hardware temperatures using Speccy: Speccy - System Information - Free Download

3. How old is the desktop/laptop.

4. Status of its warranty.​

 

[whatabombom]

All i know is that blue screen of death is caused by hardware like h/d ram and mother board issues if you have a blue screen of death check your hardware first, i hope this helps all peace

 

[heebs78]

Thanks, updated system info, and am attaching screenshot from speccy.

 

[koolkat77]

Check for an update on your graphics driver from Device Manager or go to the manufacturers website, download and install it.

 

[heebs78]

Thanks, I've tried that, and I'm still getting black/empty desktop screen with just a mouse on most restarts and after sleep

 

[koolkat77]

Does the motherboard have a onboard VGA slot?