Solved BSOD On start up, sysdata.xml, 082314-5553-01.dmp

Shields

New member
Local time
10:10 AM
Messages
9
So suddenly my computer won't start, every single time on start up when its around "Starting Windows", the computer throws me a 0,5s length bluescreen and restarts over again.
It's given me an option to try and repair it, sometimes it says its succesfull and sometimes not. It seems like the only way i can start my windows is to restore it back from an earlier date.
Now even if i do that when i shut my PC down and try to start it again it will give me the same error. When i manage to start my windows these are the errors messages i get.

Problem: Shut down unexpectedly
Files that help describe the problem:
082314-5553-01.dmp
sysdata.xml
WERInternalmetadata.xml


Problem: Video hardware error
Files that help describe the problem:
WD-20140515-2158.dmp
sysdata.xml
WERInternalMetadata.xml
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel(R)Core(TM) i5-4670K CPU@ 3.40GHz8.00 GB RAMGeForce GTX 760
Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
CPU
Intel(R)Core(TM) i5-4670K CPU@ 3.40GHz
Memory
8.00 GB RAM
Graphics Card(s)
GeForce GTX 760
Hard Drives
Samsung SSD 840 PRO Series (120GB)
ST1000DM003-1CH162
Antivirus
Windows Security Essentials
Browser
Google Chrome
Hello,

Code:
[B][U][COLOR="Red"]BugCheck 50[/COLOR][/U][/B], {fffff901c05d6e74, 0, fffff9600007cca3, 5}


Could not read faulting driver name
Probably caused by : [B][U][COLOR="Red"]win32k.sys[/COLOR][/U][/B] ( win32k!bLoadFontFile+1f3 )

Followup: MachineOwner
---------

Code:
[B][U][COLOR="Red"]PAGE_FAULT_IN_NONPAGED_AREA[/COLOR][/U][/B] (50)

   Tip


:warn: Win32k.sys - page_fault_in_nonpaged_area - :warn:

A stop message that occurs when the demanded data is not found in memory. The system produces a fault, which usually specifies that the system looks for data in the paging file. The system cannot locate the data and recover it.

:warn: why? :warn:

An Antivirus program, damaged hardware, a buggy system service and a ruined NTFS volume can all generate this type of error message.

:warn: New Hardware? :warn:

If the BSOD is after the installation of new hardware, In order to fix this issue, remove the hardware to see if the error reappears, if the hardware has been added to the system newly. If the existing hardware is at fault, remove or change the faulty component and run the hardware diagnostics.



   Warning

Please make sure all of your drivers are up to date before continuing!

:info::warn: http://www.sevenforums.com/tutorials/314096-drivers-find-update-outdated-drivers.html :info::warn:

Scan the system for possible virus infection with the following programs.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitIntel G3420 3.2GHZ Dual CoreKingson 8GB 1600mhzMSI R7970 TF 3GD5/OC BE
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
Intel G3420 3.2GHZ Dual Core
Motherboard
Gigabyte H87-HD3
Memory
Kingson 8GB 1600mhz
Graphics Card(s)
MSI R7970 TF 3GD5/OC BE
Monitor(s) Displays
21" LG & "19 Vertical Samsung
Hard Drives
120GB SSD - Boot
1TB WD
350GB External
2TB External (Wireless)
PSU
Corsair CX 500 modular
Case
Zalman Z11 Plus (modified)
Cooling
Corsair H55, 2x 120mm SP Corsair, 1x 140 Coolermaster
Keyboard
Corsair K50
Mouse
CSL Gaming
Internet Speed
164Mbps
Antivirus
Avast, Malwarebytes
Browser
Google Chrome, IE, Firefox
Would you have a more specific solution on what should i do?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel(R)Core(TM) i5-4670K CPU@ 3.40GHz8.00 GB RAMGeForce GTX 760
Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
CPU
Intel(R)Core(TM) i5-4670K CPU@ 3.40GHz
Memory
8.00 GB RAM
Graphics Card(s)
GeForce GTX 760
Hard Drives
Samsung SSD 840 PRO Series (120GB)
ST1000DM003-1CH162
Antivirus
Windows Security Essentials
Browser
Google Chrome
I have already stated, troubleshooting that you should follow.

The problem we have is that the error code you received is not very accurate.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitIntel G3420 3.2GHZ Dual CoreKingson 8GB 1600mhzMSI R7970 TF 3GD5/OC BE
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
Intel G3420 3.2GHZ Dual Core
Motherboard
Gigabyte H87-HD3
Memory
Kingson 8GB 1600mhz
Graphics Card(s)
MSI R7970 TF 3GD5/OC BE
Monitor(s) Displays
21" LG & "19 Vertical Samsung
Hard Drives
120GB SSD - Boot
1TB WD
350GB External
2TB External (Wireless)
PSU
Corsair CX 500 modular
Case
Zalman Z11 Plus (modified)
Cooling
Corsair H55, 2x 120mm SP Corsair, 1x 140 Coolermaster
Keyboard
Corsair K50
Mouse
CSL Gaming
Internet Speed
164Mbps
Antivirus
Avast, Malwarebytes
Browser
Google Chrome, IE, Firefox
Is there a way i could provide you more accurate info? As i really don't know much about this type of stuff myself.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel(R)Core(TM) i5-4670K CPU@ 3.40GHz8.00 GB RAMGeForce GTX 760
Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
CPU
Intel(R)Core(TM) i5-4670K CPU@ 3.40GHz
Memory
8.00 GB RAM
Graphics Card(s)
GeForce GTX 760
Hard Drives
Samsung SSD 840 PRO Series (120GB)
ST1000DM003-1CH162
Antivirus
Windows Security Essentials
Browser
Google Chrome
Im afraid a DMP is the best you can do.

Its really simple click the 3 links and follow the instructions.

If you need any more assistance i can help you through it.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitIntel G3420 3.2GHZ Dual CoreKingson 8GB 1600mhzMSI R7970 TF 3GD5/OC BE
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
Intel G3420 3.2GHZ Dual Core
Motherboard
Gigabyte H87-HD3
Memory
Kingson 8GB 1600mhz
Graphics Card(s)
MSI R7970 TF 3GD5/OC BE
Monitor(s) Displays
21" LG & "19 Vertical Samsung
Hard Drives
120GB SSD - Boot
1TB WD
350GB External
2TB External (Wireless)
PSU
Corsair CX 500 modular
Case
Zalman Z11 Plus (modified)
Cooling
Corsair H55, 2x 120mm SP Corsair, 1x 140 Coolermaster
Keyboard
Corsair K50
Mouse
CSL Gaming
Internet Speed
164Mbps
Antivirus
Avast, Malwarebytes
Browser
Google Chrome, IE, Firefox
So i should scan my system with Windows Defender Offline? I've already done a full scan with AVG and Windows Security Essentials and nothing was found. I haven't installed any new hardware either.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel(R)Core(TM) i5-4670K CPU@ 3.40GHz8.00 GB RAMGeForce GTX 760
Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
CPU
Intel(R)Core(TM) i5-4670K CPU@ 3.40GHz
Memory
8.00 GB RAM
Graphics Card(s)
GeForce GTX 760
Hard Drives
Samsung SSD 840 PRO Series (120GB)
ST1000DM003-1CH162
Antivirus
Windows Security Essentials
Browser
Google Chrome
Okay that should be fine, are you aware if your drivers are upto date? (the link i posted above?)
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitIntel G3420 3.2GHZ Dual CoreKingson 8GB 1600mhzMSI R7970 TF 3GD5/OC BE
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
Intel G3420 3.2GHZ Dual Core
Motherboard
Gigabyte H87-HD3
Memory
Kingson 8GB 1600mhz
Graphics Card(s)
MSI R7970 TF 3GD5/OC BE
Monitor(s) Displays
21" LG & "19 Vertical Samsung
Hard Drives
120GB SSD - Boot
1TB WD
350GB External
2TB External (Wireless)
PSU
Corsair CX 500 modular
Case
Zalman Z11 Plus (modified)
Cooling
Corsair H55, 2x 120mm SP Corsair, 1x 140 Coolermaster
Keyboard
Corsair K50
Mouse
CSL Gaming
Internet Speed
164Mbps
Antivirus
Avast, Malwarebytes
Browser
Google Chrome, IE, Firefox
I'm trying to follow the instructions on updating the drivers but it seems like alot of work.. What are some critical drivers that i need to have up to date that may cause an issue like this?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel(R)Core(TM) i5-4670K CPU@ 3.40GHz8.00 GB RAMGeForce GTX 760
Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
CPU
Intel(R)Core(TM) i5-4670K CPU@ 3.40GHz
Memory
8.00 GB RAM
Graphics Card(s)
GeForce GTX 760
Hard Drives
Samsung SSD 840 PRO Series (120GB)
ST1000DM003-1CH162
Antivirus
Windows Security Essentials
Browser
Google Chrome
Every driver is critical.

If you expect to turn on your computer and it work, Then you should be expected to maintain it properly.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitIntel G3420 3.2GHZ Dual CoreKingson 8GB 1600mhzMSI R7970 TF 3GD5/OC BE
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
Intel G3420 3.2GHZ Dual Core
Motherboard
Gigabyte H87-HD3
Memory
Kingson 8GB 1600mhz
Graphics Card(s)
MSI R7970 TF 3GD5/OC BE
Monitor(s) Displays
21" LG & "19 Vertical Samsung
Hard Drives
120GB SSD - Boot
1TB WD
350GB External
2TB External (Wireless)
PSU
Corsair CX 500 modular
Case
Zalman Z11 Plus (modified)
Cooling
Corsair H55, 2x 120mm SP Corsair, 1x 140 Coolermaster
Keyboard
Corsair K50
Mouse
CSL Gaming
Internet Speed
164Mbps
Antivirus
Avast, Malwarebytes
Browser
Google Chrome, IE, Firefox
Well some of these may be dated back a year or less but i can't tell if its really out dated nor can i find some of these online.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel(R)Core(TM) i5-4670K CPU@ 3.40GHz8.00 GB RAMGeForce GTX 760
Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
CPU
Intel(R)Core(TM) i5-4670K CPU@ 3.40GHz
Memory
8.00 GB RAM
Graphics Card(s)
GeForce GTX 760
Hard Drives
Samsung SSD 840 PRO Series (120GB)
ST1000DM003-1CH162
Antivirus
Windows Security Essentials
Browser
Google Chrome
Here is a driver reference table: Driver Reference Table (DRT)

You will be able to fin the drivers here, and it will tell you were to download them from.

Also Google is your friend.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitIntel G3420 3.2GHZ Dual CoreKingson 8GB 1600mhzMSI R7970 TF 3GD5/OC BE
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
Intel G3420 3.2GHZ Dual Core
Motherboard
Gigabyte H87-HD3
Memory
Kingson 8GB 1600mhz
Graphics Card(s)
MSI R7970 TF 3GD5/OC BE
Monitor(s) Displays
21" LG & "19 Vertical Samsung
Hard Drives
120GB SSD - Boot
1TB WD
350GB External
2TB External (Wireless)
PSU
Corsair CX 500 modular
Case
Zalman Z11 Plus (modified)
Cooling
Corsair H55, 2x 120mm SP Corsair, 1x 140 Coolermaster
Keyboard
Corsair K50
Mouse
CSL Gaming
Internet Speed
164Mbps
Antivirus
Avast, Malwarebytes
Browser
Google Chrome, IE, Firefox
This is more than i can handle.. The download links are a dead end.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel(R)Core(TM) i5-4670K CPU@ 3.40GHz8.00 GB RAMGeForce GTX 760
Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
CPU
Intel(R)Core(TM) i5-4670K CPU@ 3.40GHz
Memory
8.00 GB RAM
Graphics Card(s)
GeForce GTX 760
Hard Drives
Samsung SSD 840 PRO Series (120GB)
ST1000DM003-1CH162
Antivirus
Windows Security Essentials
Browser
Google Chrome
As i said Google is your friend.

If you feel this is out of your depth, you could take it to a repair shop.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitIntel G3420 3.2GHZ Dual CoreKingson 8GB 1600mhzMSI R7970 TF 3GD5/OC BE
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
Intel G3420 3.2GHZ Dual Core
Motherboard
Gigabyte H87-HD3
Memory
Kingson 8GB 1600mhz
Graphics Card(s)
MSI R7970 TF 3GD5/OC BE
Monitor(s) Displays
21" LG & "19 Vertical Samsung
Hard Drives
120GB SSD - Boot
1TB WD
350GB External
2TB External (Wireless)
PSU
Corsair CX 500 modular
Case
Zalman Z11 Plus (modified)
Cooling
Corsair H55, 2x 120mm SP Corsair, 1x 140 Coolermaster
Keyboard
Corsair K50
Mouse
CSL Gaming
Internet Speed
164Mbps
Antivirus
Avast, Malwarebytes
Browser
Google Chrome, IE, Firefox
Am i still getting any errors? I accidentally restarted my PC and it actually started up normally. I'm not sure if it will do that again so im afraid to restart before im certain. I did delete some programs before that so it could've been the issue.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel(R)Core(TM) i5-4670K CPU@ 3.40GHz8.00 GB RAMGeForce GTX 760
Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
CPU
Intel(R)Core(TM) i5-4670K CPU@ 3.40GHz
Memory
8.00 GB RAM
Graphics Card(s)
GeForce GTX 760
Hard Drives
Samsung SSD 840 PRO Series (120GB)
ST1000DM003-1CH162
Antivirus
Windows Security Essentials
Browser
Google Chrome
If there was no BSOD I cant help. Sorry.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitIntel G3420 3.2GHZ Dual CoreKingson 8GB 1600mhzMSI R7970 TF 3GD5/OC BE
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
Intel G3420 3.2GHZ Dual Core
Motherboard
Gigabyte H87-HD3
Memory
Kingson 8GB 1600mhz
Graphics Card(s)
MSI R7970 TF 3GD5/OC BE
Monitor(s) Displays
21" LG & "19 Vertical Samsung
Hard Drives
120GB SSD - Boot
1TB WD
350GB External
2TB External (Wireless)
PSU
Corsair CX 500 modular
Case
Zalman Z11 Plus (modified)
Cooling
Corsair H55, 2x 120mm SP Corsair, 1x 140 Coolermaster
Keyboard
Corsair K50
Mouse
CSL Gaming
Internet Speed
164Mbps
Antivirus
Avast, Malwarebytes
Browser
Google Chrome, IE, Firefox
Well, i've restarted my PC a few times now and it seems to be working just like before. I think the issue was with some funky programs i had installed recently and probably missed some files. Thanks for your help anyway!
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel(R)Core(TM) i5-4670K CPU@ 3.40GHz8.00 GB RAMGeForce GTX 760
Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
CPU
Intel(R)Core(TM) i5-4670K CPU@ 3.40GHz
Memory
8.00 GB RAM
Graphics Card(s)
GeForce GTX 760
Hard Drives
Samsung SSD 840 PRO Series (120GB)
ST1000DM003-1CH162
Antivirus
Windows Security Essentials
Browser
Google Chrome
No worries :D
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitIntel G3420 3.2GHZ Dual CoreKingson 8GB 1600mhzMSI R7970 TF 3GD5/OC BE
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
Intel G3420 3.2GHZ Dual Core
Motherboard
Gigabyte H87-HD3
Memory
Kingson 8GB 1600mhz
Graphics Card(s)
MSI R7970 TF 3GD5/OC BE
Monitor(s) Displays
21" LG & "19 Vertical Samsung
Hard Drives
120GB SSD - Boot
1TB WD
350GB External
2TB External (Wireless)
PSU
Corsair CX 500 modular
Case
Zalman Z11 Plus (modified)
Cooling
Corsair H55, 2x 120mm SP Corsair, 1x 140 Coolermaster
Keyboard
Corsair K50
Mouse
CSL Gaming
Internet Speed
164Mbps
Antivirus
Avast, Malwarebytes
Browser
Google Chrome, IE, Firefox
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