BSOD on Startup - Varying Error Messages

[machkr]

Every time I boot up my PC, a BSOD appears and it seems to have different error messages/stop codes/drivers listed each time. I can restart my computer and it will either come up with a new BSOD or boot up successfully. Attached is my SF Diagnostic ZIP. Thanks in advance for any help.

 

[derekimo]

Hi there,

There aren't any .dmp file in your attachment. These are required to analyse the BSOD.

Follow these steps:
Dump Files - Configure Windows to Create on BSOD

Then, when the system next BSOD's, follow this:

1. Download this .BAT file to your desktop

Download


2. Right-click the .BAT file and 'Run as Administrator'
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

 

[machkr]

I was unable to run said .BAT file as administrator - no "Run As Administrator" function was listed under the context menu. I have configured my system for a small memory dump.

 

[derekimo]

I was unable to run said .BAT file as administrator - no "Run As Administrator" function was listed under the context menu. I have configured my system for a small memory dump.

Are trying to right click and then select "Run as administrator"?

 

[machkr]

Yes - when I right click there is no Run option, only Open.

 

[derekimo]

That is interesting. What account are you running in right now?

Are you using a standard Admin level account or the built-in admin account you may have enabled?

 

[machkr]

I'm using an Administrator account, not a standard user account.

 

[derekimo]

Well it should be there, try the restore run as admin under number 2 here,

http://www.sevenforums.com/tutorial...ator-add-remove-context-menu-windows-7-a.html

 

[machkr]

That seems to have worked - thanks! I'll upload the ZIP'd debug files in a minute when it's done.

 

[machkr]

Alrighty - here they are. Thanks in advance.

 

[derekimo]

You're welcome, glad you got it working.

Unfortunately there are still no dumps so we will have to wait till you get another BSOD now that you have configured it for creating dumps.

Also, don't run any cleaner programs or disk cleanup during this time cause they will delete those files.

Just run that .bat file again after your next crash and upload it here.

 

[machkr]

Alright - I rebooted my computer which resulted in quite a few blue screens - here's the new dump files created after that and running the .BMP. Thanks in advance for your help.

 

[derekimo]

OK, both of these dumps are pointing to your wireless driver,

Unable to load image athrx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by :[COLOR="Blue"] athrx.sys[/COLOR] ( athrx+2cf329 )

Followup: MachineOwner

Driver Reference Table - athrx.sys

But it appears to be up to date,

start             end                 module name
fffff880`07e27000 fffff880`0822d000   athrx    T (no symbols)           
    Loaded symbol image file: athrx.sys
    Image path: athrx.sys
    Image name: athrx.sys
    Timestamp:       [COLOR="Red"] Mon Oct 21 03:47:28 2013[/COLOR] (52650640)
    CheckSum:         003D866A
    ImageSize:        00406000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

I see you have a laptop but I don't know the brand or model number.

You can let me know that info so I can check the manufacturer for you.

If you want to try a reinstall of that driver to see if it helps, here is the same version,

Drivers for Atheros AR1111 and Windows 7

 

[machkr]

My laptop is a build through CyberpowerPC if that helps any. I'll attempt a reinstall for that driver. Thanks

 

[machkr]

I uninstalled the Atheros Network Adapter from Device Manager and used the Action>Scan For Hardware Changes option to reinstall it and when it did, it installed the Atheros driver version 9.2.0.480 - should I leave the driver at that version and see if the BSODs continue after a restart or should I update the driver to the latest version (10.0.0.270)?

 

[machkr]

Attached is an in depth look at my system information via CPU-Z, if it helps. Thanks in advance.

 

[derekimo]

Thanks for the info, if you could give a model number as well that will come in handy.

You can put in your specs,

View attachment 309326

As for that driver, let's see if you get any more BSOD's using that one.

 

[machkr]

It's a Cyberpower A15FD. Here's a link to it: A15FD Gaming Notebook Spec I'm going to restart my PC and see what happens - if I get another BSOD, i'll send another dump. Thanks in advance.

 

[derekimo]

Excellent. Thanks for the link.

Fingers crossed for you on the restart.

 

[machkr]

Just restarted my PC and everything looks good - no BSOD (yet - fingers crossed). As of now the problem is solved. Just one quick question - if I mark this thread as solved, in the near future (next few days) can I return to this thread and re-mark it as unsolved if I start having BSODs? Or would I, in that case, just start a new thread? Thanks for your help.