BSOD on Startup

[rikb]

I'd appreciate any direction on this from the esteemed gurus on this forum...

Brand new Dell laptop, running W7. I'm getting an intermittent BSOD on startup, generally every other time I boot I get the screen. I get the option to run in safe mode, but if I choose to start W7 normally, the system reboots just fine. Here is the run down:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033


Additional information about the problem:
BCCode: 50
BCP1: FFFFFA809A58B160
BCP2: 0000000000000000
BCP3: FFFFF88005FCE037
BCP4: 0000000000000005
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1


Files that help describe the problem:
C:\Windows\Minidump\052410-24289-01.dmp
C:\Users\Rik\AppData\Local\Temp\WER-259242-0.sysdata.xml


Any ideas?

Thanks.

 

[Jonathan_King]

Welcome! Could you please upload your dmps?

http://www.sevenforums.com/crash-lockup-debug-how/34900-1-novice-how-ask-help-bsod-problem.html

 

[rikb]

Welcome! Could you please upload your dmps?

http://www.sevenforums.com/crash-lockup-debug-how/34900-1-novice-how-ask-help-bsod-problem.html

Thanks for replying...the dms files are in the attached .zip folder.

 

[Jonathan_King]

It looks as if usbvideo.sys is causing the issue. I suggest going to C:\Windows\System32\Drivers and rename usbvideo.sys to usbvideo.sys.old.

[font=lucida console]
BugCheck 50, {fffffa809a58b160, 0, fffff88005fce037, 5}
Probably caused by : usbvideo.sys ( usbvideo!LoadPowerLineFrequency+2eb )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck 1000007E, {ffffffffc0000005, fffff88005e2001a, fffff880031bd998, fffff880031bd200}
Probably caused by : usbvideo.sys ( usbvideo!LoadPowerLineFrequency+2ce )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck 50, {fffffa8105997050, 0, fffff88005f6d037, 5}
Probably caused by : usbvideo.sys ( usbvideo!LoadPowerLineFrequency+2eb )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck 1000007E, {ffffffffc0000005, fffff88005e4a01a, fffff880031b6998, fffff880031b6200}
Probably caused by : usbvideo.sys ( usbvideo!LoadPowerLineFrequency+2ce )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck 1000007E, {ffffffffc0000005, fffff88005d91024, fffff880031c4998, fffff880031c4200}
Probably caused by : usbvideo.sys ( usbvideo!LoadPowerLineFrequency+2d8 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
[/font]

 

[rikb]

Thanks, Jonathan. I'll give it a shot and let you know if the problem persists.

Out of curiosity, what would have caused this? I've only had this machine for about a week and I haven't done much more than download driver updates and a copy of Open Office.

 

[Jonathan_King]

Perhaps the drivers were corrupted in the beginning, I'm not sure.