CLBowen4143
New member
- Local time
- 1:20 PM
- Messages
- 2
Good day all, I hope someone can help me with a consistent BSOD problem I've had today.
Every time my Steam client starts up and attempts to download its latest update, I get a BSOD with a Bad Pool Caller (one time out of about a dozen crashes it was Bad Pool Header instead). I have tried the Steam support, but their guides are focused on the program crashing, not the whole computer and I have had no luck fixing it there.
I downloaded DM Log Collector and attached my report, but I want to point out now that Windows has not produced dmp files for any of these crashes, even though the correct options are checked in the "Startup and Recovery" settings.
Thank you kindly for any help you can offer.
PS - I'm headed to bed, I'll be back tomorrow around 7am EDT.
Every time my Steam client starts up and attempts to download its latest update, I get a BSOD with a Bad Pool Caller (one time out of about a dozen crashes it was Bad Pool Header instead). I have tried the Steam support, but their guides are focused on the program crashing, not the whole computer and I have had no luck fixing it there.
I downloaded DM Log Collector and attached my report, but I want to point out now that Windows has not produced dmp files for any of these crashes, even though the correct options are checked in the "Startup and Recovery" settings.
Thank you kindly for any help you can offer.
PS - I'm headed to bed, I'll be back tomorrow around 7am EDT.
Last edited:
My Computer
At a glance
Windows 7 Home PremiumIntel Core 2 Duo T9400 @ 2.53GHz8GB Manufacturer Unknown2x ATI Mobility Radeon HD 3870
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Alienware
- OS
- Windows 7 Home Premium
- CPU
- Intel Core 2 Duo T9400 @ 2.53GHz
- Motherboard
- alienware alienware
- Memory
- 8GB Manufacturer Unknown
- Graphics Card(s)
- 2x ATI Mobility Radeon HD 3870
- Sound Card
- (1) AVerMedia A312 MiniCard Hybrid ATSC (2) High Definitio
- Monitor(s) Displays
- N/A
- Screen Resolution
- 1920*1200
- Hard Drives
- Intel SSDSA2CW160G3
Samsung HM641JI
- Antivirus
- Avira
- Browser
- Chrome