BSoD once a day

[carofromgermany]

Hi there,

I have a Toshiba Satellite L500D. It came with Vista and an upgrade to Windows 7 Home Premium 64bit. I recently had a harddrive failure and had the company fix the computer. Ever since it's back, I've been getting a BSoD almost every time the computer boots. This is what I managed to write down:

6.1.7600.2.0.768.3
Gebietsschema-ID 1031

That's all. Sorry the last part is in German.

So, I have no clue if it has something to do with the Service pack as many have written before. Or if it's something else. Toshiba put in a new harddrive, cleaned the cooler and reset the operating system to said version 7/Home Premium/64bit.

The laptop runs normally almost every time, but not before it restarts itself (!) after the Blue Screen.

I'm not much of an expert, so please be kind and help me.

-Carolin

 

[richc46]

Welcome

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_reparaturversuch.zip\Windows_NT6_BSOD_jcgriff2\052811-20233-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Machine Name:
Kernel base = 0xfffff800`03214000 PsLoadedModuleList = 0xfffff800`03451e50
Debug session time: Sat May 28 09:43:33.668 2011 (GMT-4)
System Uptime: 0 days 0:02:22.352
Loading Kernel Symbols
...............................................................
................................................................
..........................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck A, {0, 2, 0, fffff800032888b6}
Unable to load image \SystemRoot\system32\DRIVERS\pgeffect.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for pgeffect.sys
*** ERROR: Module load completed but symbols could not be loaded for pgeffect.sys
Probably caused by : pgeffect.sys ( pgeffect+cdc )
Followup: MachineOwner
---------
1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
 bit 0 : value 0 = read operation, 1 = write operation
 bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800032888b6, address which referenced memory
Debugging Details:
------------------

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800034bc0e0
 0000000000000000 
CURRENT_IRQL:  2

A driver (pgeffect.sys) in this software is the cause of your problem
TOSHIBA Universal Camera Filter Driver
Description:TOSHIBA Universal Camera Filter Driver
Company:TOSHIBA Corporation

Either uninstall the camera or update the driver by going to the Toshiba website.

 

[carofromgermany]

Booted three times, still no blue screen. May have worked, so thanks in advance. I'll get back to you if it's still there.

 

[richc46]

I think that you will be ok. Sometimes the reports are not clear, yours pointed right at that driver. Good luck