BSOD or disabled USB

BoKristensen · Mar 7, 2011

I have a serious problem, my almost brand new Dell XPS8100 sometimes gives me a BSOD or no response from USB at all.

I have reinstalled my OS but it still happens, approx twice a week. I have attached perfmon result and "Windows_NT6_BSOD_jcgriff2" result.

Any help will be much apprieciated!

cybercore · Mar 7, 2011

I have a serious problem, my almost brand new Dell XPS8100 sometimes gives me a BSOD or no response from USB at all.

I have reinstalled my OS but it still happens, approx twice a week.

Does it happen only when you connect to USB?
Connect anything or a certain USB device?

0xA_nt!KiTimerWaitTest
0xFE_USBSTOR!USBSTOR_IssueBulkOrInterruptRequest
(USBBUGCODE_BAD_SIGNATURE An Internal data structure (object) has been corrupted.)
0xFE_INVALID_PHYSICAL_ADDR_usbehci!EHCI_sMode_PollEndpointSlot
(USBBUGCODE_INVALID_PHYSICAL_ADDRESS The host controller is using a physical memory address that was not allocated by the USBport driver)

Update drivers:

iaStorV.sys Wed Apr 08 12:57:17 2009
Intel® Driver Update Utility

k57nd60a.sys Thu Aug 06 07:44:32 2009
Broadcom.com - Downloads & Support

Uninstall PC Doctor.

Crash Dumps:

Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [F:\a\Minidump\D M P\DMP\022811-18158-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Machine Name:
Kernel base = 0xfffff800`02a1e000 PsLoadedModuleList = 0xfffff800`02c5be50
Debug session time: Mon Feb 28 10:51:38.618 2011 (UTC - 5:00)
System Uptime: 0 days 6:28:04.131
Loading Kernel Symbols
...............................................................
................................................................
....................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffffa13077f1ba0, 2, 1, fffff80002a982a9}

Probably caused by : ntkrnlmp.exe ( nt!KiTimerWaitTest+189 )

Followup: MachineOwner
---------

6: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: fffffa13077f1ba0, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002a982a9, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cc60e0
 fffffa13077f1ba0 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!KiTimerWaitTest+189
fffff800`02a982a9 f0490fba6c244000 lock bts qword ptr [r12+40h],0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

TRAP_FRAME:  fffff880031213d0 -- (.trap 0xfffff880031213d0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000008 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000102 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002a982a9 rsp=fffff88003121560 rbp=fffffa80077f1c28
 r8=fffff880030fb301  r9=0000000000000003 r10=0000000000000052
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
nt!KiTimerWaitTest+0x189:
fffff800`02a982a9 f0490fba6c244000 lock bts qword ptr [r12+40h],0 ds:87b4:00000000`00000040=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002a8dca9 to fffff80002a8e740

STACK_TEXT:  
fffff880`03121288 fffff800`02a8dca9 : 00000000`0000000a fffffa13`077f1ba0 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`03121290 fffff800`02a8c920 : 00000000`0000000a fffffa80`077f1c28 fffff880`030f9180 fffff800`02a9ade0 : nt!KiBugCheckDispatch+0x69
fffff880`031213d0 fffff800`02a982a9 : fffffa80`099e8000 fffffa80`099e0000 00000000`00000002 00000000`000000ff : nt!KiPageFault+0x260
fffff880`03121560 fffff800`02a99d7d : fffffa80`077f1c20 fffffa80`0a2e7820 fffffa80`0a2e7820 00000000`00000000 : nt!KiTimerWaitTest+0x189
fffff880`031215e0 fffff800`02a9a4be : 00000036`366c8f24 fffff880`03121c58 00000000`0016c652 fffff880`030fbfc8 : nt!KiProcessExpiredTimerList+0x6d
fffff880`03121c30 fffff800`02a99cb7 : 0000000e`c97a23c2 0000000e`0016c652 0000000e`c97a230b 00000000`00000052 : nt!KiTimerExpiration+0x1be
fffff880`03121cd0 fffff800`02a96eea : fffff880`030f9180 fffff880`031040c0 00000000`00000002 fffff800`00000000 : nt!KiRetireDpcList+0x277
fffff880`03121d80 00000000`00000000 : fffff880`03122000 fffff880`0311c000 fffff880`03121d40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiTimerWaitTest+189
fffff800`02a982a9 f0490fba6c244000 lock bts qword ptr [r12+40h],0

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nt!KiTimerWaitTest+189

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4cc791bd

FAILURE_BUCKET_ID:  X64_0xA_nt!KiTimerWaitTest+189

BUCKET_ID:  X64_0xA_nt!KiTimerWaitTest+189

Followup: MachineOwner
---------

                

















Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [F:\a\Minidump\D M P\DMP\022111-18205-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Machine Name:
Kernel base = 0xfffff800`02a1c000 PsLoadedModuleList = 0xfffff800`02c59e50
Debug session time: Mon Feb 21 11:28:15.025 2011 (UTC - 5:00)
System Uptime: 2 days 10:25:52.000
Loading Kernel Symbols
...............................................................
................................................................
....................
Loading User Symbols
Loading unloaded module list
..................................................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck FE, {6, fffffa8008e86b98, 63706458, 0}

Probably caused by : USBSTOR.SYS ( USBSTOR!USBSTOR_IssueBulkOrInterruptRequest+121 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BUGCODE_USB_DRIVER (fe)
USB Driver bugcheck, first parameter is USB bugcheck code.
Arguments:
Arg1: 0000000000000006, USBBUGCODE_BAD_SIGNATURE An Internal data structure (object)
	has been corrupted.
Arg2: fffffa8008e86b98, Object address
Arg3: 0000000063706458, Signature that was expected
Arg4: 0000000000000000

Debugging Details:
------------------


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xFE

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff8800fe2d14d to fffff80002a8c740

STACK_TEXT:  
fffff800`040aecf8 fffff880`0fe2d14d : 00000000`000000fe 00000000`00000006 fffffa80`08e86b98 00000000`63706458 : nt!KeBugCheckEx
fffff800`040aed00 fffff880`0fe12873 : fffffa80`08e86050 fffff880`0fe0f999 fffffa80`0b136c02 fffffa80`0b136c00 : USBPORT!USBPORT_AssertSig+0x25
fffff800`040aed40 fffff880`0fe12a88 : fffffa80`0ae32c00 fffffa80`0a04b8d0 fffffa80`08e861a0 fffffa80`08e86050 : USBPORT!USBPORT_Core_iInsertPriorityTransferDirect+0xd3
fffff800`040aed80 fffff880`0fe0fad4 : fffffa80`0ae32c00 00000000`00000000 fffffa80`0a110010 fffff880`0fe05f79 : USBPORT!USBPORT_Core_iInsertPriorityTransfer+0x124
fffff800`040aedc0 fffff800`02b409e4 : fffffa80`08e86480 fffffa80`0ae32e00 fffffa80`08e861a0 fffff880`0fe0715a : USBPORT!USBPORT_TxCsqInsertIrpEx+0xb8
fffff800`040aedf0 fffff880`0fe1274e : fffffa80`0ae32c02 fffffa80`0ae32c00 fffffa80`0a04b8d0 fffffa80`09fbb298 : nt!IoCsqInsertIrpEx+0x64
fffff800`040aee30 fffff880`0fe227da : fffffa80`08e86050 fffffa80`09fbb298 fffffa80`08e86050 fffffa80`09e59a40 : USBPORT!USBPORT_Core_QueueTransferUrb+0x192
fffff800`040aee70 fffff880`0fe223c4 : fffffa80`09e59a40 fffffa80`0a110010 fffffa80`09fbb298 fffffa80`08e86050 : USBPORT!USBPORT_BulkOrInterruptTransfer+0xca
fffff800`040aeef0 fffff880`0fe2ad44 : fffffa80`0a110010 fffffa80`09100009 fffffa80`0a110010 fffffa80`09fbb298 : USBPORT!USBPORT_ProcessURB+0xb44
fffff800`040aefa0 fffff880`0fe04ad4 : 00000000`00000000 fffffa80`09102050 fffffa80`0bd8ecc0 fffffa80`0a110010 : USBPORT!USBPORT_PdoInternalDeviceControlIrp+0x138
fffff800`040aefe0 fffff880`00ec3787 : fffffa80`0a110010 fffffa80`0916b880 fffffa80`0a110010 fffffa80`0a110010 : USBPORT!USBPORT_Dispatch+0x1dc
fffff800`040af020 fffff880`00ecb751 : fffff880`00ee9b50 00000000`00000000 fffffa80`0a1103b0 fffffa80`0a1103b0 : ACPI!ACPIDispatchForwardIrp+0x37
fffff800`040af050 fffff880`00ec3a1f : fffff880`00ee9b50 fffffa80`07ab9d50 fffffa80`0a110010 fffffa80`09d34050 : ACPI!ACPIIrpDispatchDeviceControl+0x75
fffff800`040af080 fffff880`0735c566 : fffff880`0778b110 00000000`00000004 fffffa80`09d34050 fffffa80`09e7c060 : ACPI!ACPIDispatchIrp+0x12b
fffff800`040af100 fffff880`0738ccab : 00000000`00000000 00000000`00000000 fffffa80`09e7c060 fffffa80`09d04a98 : usbhub!UsbhFdoUrbPdoFilter+0xde
fffff800`040af130 fffff880`0735afb7 : fffffa80`09fbb298 00000000`00000000 fffffa80`0a110010 fffffa80`09fbb1b0 : usbhub!UsbhPdoInternalDeviceControl+0x373
fffff800`040af180 fffff880`07783109 : 00000000`0000000e 00000000`00000000 fffffa80`09fbb298 fffffa80`0a110010 : usbhub!UsbhGenDispatch+0x57
fffff800`040af1b0 fffff880`07784ad7 : fffffa80`0a110010 fffffa80`09fb5568 fffff880`0778b110 fffffa80`09fbb060 : USBSTOR!USBSTOR_IssueBulkOrInterruptRequest+0x121
fffff800`040af210 fffff880`07782d17 : fffffa80`0a110010 fffffa80`09fbb1b0 fffffa80`0a110010 fffffa80`09fbb1b0 : USBSTOR!USBSTOR_CbwTransfer+0xf7
fffff800`040af270 fffff800`02b40b15 : fffffa80`0a110002 fffffa80`0a110010 fffff880`077829ac fffff800`02a7780a : USBSTOR!USBSTOR_StartIo+0x273
fffff800`040af2f0 fffff880`07782526 : 00000000`00000000 fffffa80`0a050060 fffffa80`0a050002 fffffa80`0a0501b0 : nt!IoStartPacket+0xa5
fffff800`040af330 fffff880`014660c9 : fffffa80`09fb54f0 fffffa80`09fb54f0 00000000`00000000 fffffa80`0a06b8e0 : USBSTOR!USBSTOR_Scsi+0x312
fffff800`040af390 fffff880`01466609 : fffffa80`0a021050 fffffa80`0a06b8e0 fffffa80`0a06b790 00000000`00000000 : CLASSPNP!ClasspSendMediaStateIrp+0x329
fffff800`040af3f0 fffff880`0145b698 : fffff800`040af420 fffff800`040af420 00000000`00000002 00000000`00000002 : CLASSPNP!ClassCheckMediaState+0x59
fffff800`040af420 fffff800`02a775bf : 00000000`00000000 00000000`00000004 00000000`00000001 fffffa80`0a0af158 : CLASSPNP! ?? ::FNODOBFM::`string'+0x42c8
fffff800`040af460 fffff800`02a9829e : 00000000`00000002 fffff800`040af648 00000000`00000000 00000000`00000065 : nt!IopTimerDispatch+0x132
fffff800`040af570 fffff800`02a97dd6 : fffffa80`06dad148 fffffa80`06dad148 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
fffff800`040af5e0 fffff800`02a984be : 000001e9`c3900e2b fffff800`040afc58 00000000`00cdbff0 fffff800`02c0b088 : nt!KiProcessExpiredTimerList+0xc6
fffff800`040afc30 fffff800`02a97cb7 : 00000085`95c95dc8 00000085`00cdbff0 00000085`95c95d43 00000000`000000f0 : nt!KiTimerExpiration+0x1be
fffff800`040afcd0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiRetireDpcList+0x277


STACK_COMMAND:  kb

FOLLOWUP_IP: 
USBSTOR!USBSTOR_IssueBulkOrInterruptRequest+121
fffff880`07783109 8bd8            mov     ebx,eax

SYMBOL_STACK_INDEX:  11

SYMBOL_NAME:  USBSTOR!USBSTOR_IssueBulkOrInterruptRequest+121

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: USBSTOR

IMAGE_NAME:  USBSTOR.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bcc0a

FAILURE_BUCKET_ID:  X64_0xFE_USBSTOR!USBSTOR_IssueBulkOrInterruptRequest+121

BUCKET_ID:  X64_0xFE_USBSTOR!USBSTOR_IssueBulkOrInterruptRequest+121

Followup: MachineOwner
---------




















Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [F:\a\Minidump\D M P\DMP\030511-15334-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Machine Name:
Kernel base = 0xfffff800`02a01000 PsLoadedModuleList = 0xfffff800`02c3ee50
Debug session time: Sat Mar  5 12:00:33.600 2011 (UTC - 5:00)
System Uptime: 3 days 9:30:56.000
Loading Kernel Symbols
...............................................................
................................................................
..................
Loading User Symbols
Loading unloaded module list
............
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck FE, {5, fffffa8008d971a0, 80863b34, fffffa80090f9c50}

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: usbport!_DEVICE_EXTENSION                     ***
***                                                                   ***
*************************************************************************
Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_PollEndpointSlot+67 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BUGCODE_USB_DRIVER (fe)
USB Driver bugcheck, first parameter is USB bugcheck code.
Arguments:
Arg1: 0000000000000005, USBBUGCODE_INVALID_PHYSICAL_ADDRESS The host controller is
	using a physical memory address that was not allocated by
	the USBport driver.
Arg2: fffffa8008d971a0, Device extension pointer of the host controller
Arg3: 0000000080863b34, PCI Vendor,Product id for the controller
Arg4: fffffa80090f9c50, Pointer to Endpoint data structure

Debugging Details:
------------------

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: usbport!_DEVICE_EXTENSION                     ***
***                                                                   ***
*************************************************************************

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xFE

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff88010b9ce4e to fffff80002a71740

STACK_TEXT:  
fffff880`02ffda18 fffff880`10b9ce4e : 00000000`000000fe 00000000`00000005 fffffa80`08d971a0 00000000`80863b34 : nt!KeBugCheckEx
fffff880`02ffda20 fffff880`10b63fdf : 00000000`df822180 fffffa80`08d986a0 fffffa80`090f9dc0 00000000`00000000 : USBPORT!USBPORTSVC_MapHwPhysicalToVirtual+0x18a
fffff880`02ffda60 fffff880`10b63ba4 : fffff880`037cb100 00000000`00000001 fffffa80`090f9dc0 fffff880`0fe055d8 : usbehci!EHCI_sMode_PollEndpointSlot+0x67
fffff880`02ffdaf0 fffff880`10b68a71 : fffffa80`090f9c50 fffffa80`08d971a0 fffffa80`06d1f5a0 0002e96c`a5ae8fde : usbehci!EHCI_PollPerAsyEndpoint+0x84
fffff880`02ffdb70 fffff880`10b70e8b : 00000000`00000002 fffffa80`08d971a0 00000000`00000000 00000000`00000020 : usbehci!EHCI_PollEndpoint+0x41
fffff880`02ffdbb0 fffff880`10b759b1 : 00000000`00000020 00000000`00000004 fffffa80`090f9a10 fffffa80`08d97050 : USBPORT!MPf_PollEndpoint+0x9b
fffff880`02ffdbe0 fffff880`10b81043 : fffffa80`08d971a0 00000000`00000020 fffffa80`0000000e 00000000`00000000 : USBPORT!USBPORT_iSetGlobalEndpointStateTx+0x7c1
fffff880`02ffdc40 fffff880`10b71f89 : fffffa80`08d97050 00000000`00000000 fffffa80`08d97a02 fffffa80`08d97a10 : USBPORT!USBPORT_Core_UsbHcIntDpc_Worker+0x1af
fffff880`02ffdca0 fffff800`02a7cbfc : fffff880`02fd5180 fffffa80`08d97a10 fffffa80`08d97a28 00000000`00000000 : USBPORT!USBPORT_Xdpc_Worker+0x1d9
fffff880`02ffdcd0 fffff800`02a79eea : fffff880`02fd5180 fffff880`02fe00c0 00000000`00000000 fffff880`10b71db0 : nt!KiRetireDpcList+0x1bc
fffff880`02ffdd80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
usbehci!EHCI_sMode_PollEndpointSlot+67
fffff880`10b63fdf 4533c9          xor     r9d,r9d

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  usbehci!EHCI_sMode_PollEndpointSlot+67

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: usbehci

IMAGE_NAME:  usbehci.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bcc06

FAILURE_BUCKET_ID:  X64_0xFE_INVALID_PHYSICAL_ADDR_usbehci!EHCI_sMode_PollEndpointSlot+67

BUCKET_ID:  X64_0xFE_INVALID_PHYSICAL_ADDR_usbehci!EHCI_sMode_PollEndpointSlot+67

Followup: MachineOwner
---------

Drivers:

Code:

start             end                 module name
fffff880`00f0b000 fffff880`00f62000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`0402c000 fffff880`040b6000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`0fe61000 fffff880`0fe77000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`011b1000 fffff880`011bc000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`07dc7000 fffff880`07dd2000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff960`00990000 fffff960`009f1000   ATMFD    ATMFD.DLL    unavailable (00000000)
fffff880`02c33000 fffff880`02c3a000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`0439a000 fffff880`043ab000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`01e71000 fffff880`01e8f000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`006a0000 fffff960`006c7000   cdd      cdd.dll      unavailable (00000000)
fffff880`02c00000 fffff880`02c2a000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00d18000 fffff880`00dd8000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`01200000 fffff880`01230000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00cba000 fffff880`00d18000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01479000 fffff880`014ec000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`0fe51000 fffff880`0fe61000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`048b2000 fffff880`048c0000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`042f9000 fffff880`0437c000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
fffff880`0437c000 fffff880`0439a000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`041d0000 fffff880`041df000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`017d0000 fffff880`017e6000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`049de000 fffff880`04a00000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`01fda000 fffff880`01fed000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`01ebc000 fffff880`01fda000   dump_iaStorV dump_iaStorV.sys Wed Apr 08 12:57:17 2009 (49DCD76D)
fffff880`0486e000 fffff880`0487a000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`04200000 fffff880`042f4000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`10b18000 fffff880`10b5e000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`0104c000 fffff880`01060000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`01000000 fffff880`0104c000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`014fd000 fffff880`01507000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`016a9000 fffff880`016e3000   fvevol   fvevol.sys   Mon Jul 13 19:22:15 2009 (4A5BC1A7)
fffff880`01776000 fffff880`017c0000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`02fde000 fffff800`03027000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`10bc5000 fffff880`10be9000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`04945000 fffff880`049a1000   HdAudio  HdAudio.sys  Mon Jul 13 20:06:59 2009 (4A5BCC23)
fffff880`04814000 fffff880`0482d000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`0482d000 fffff880`04835080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`04806000 fffff880`04814000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`02cf7000 fffff880`02dbf000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`016a0000 fffff880`016a9000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`01093000 fffff880`011b1000   iaStorV  iaStorV.sys  Wed Apr 08 12:57:17 2009 (49DCD76D)
fffff880`043d1000 fffff880`043e7000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`0fe00000 fffff880`0fe51000   k57nd60a k57nd60a.sys Thu Aug 06 07:44:32 2009 (4A7AC220)
fffff880`043e7000 fffff880`043f6000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`04860000 fffff880`0486e000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00b9f000 fffff800`00ba9000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`00e00000 fffff880`00e43000   ks       ks.sys       Mon Jul 13 20:00:31 2009 (4A5BCA9F)
fffff880`0145f000 fffff880`01479000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`0174b000 fffff880`01776000   ksecpkg  ksecpkg.sys  Mon Jul 13 19:50:34 2009 (4A5BC84A)
fffff880`04800000 fffff880`04805200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`01e44000 fffff880`01e59000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`01e00000 fffff880`01e23000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`07d0c000 fffff880`07d16000   LVPr2M64 LVPr2M64.sys Fri May 07 21:38:16 2010 (4BE4C088)
fffff880`02204000 fffff880`025faa80   lvuvc64  lvuvc64.sys  Tue Nov 09 21:37:14 2010 (4CDA055A)
fffff880`00c62000 fffff880`00ca6000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`01fed000 fffff880`01ffb000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`013f1000 fffff880`01400000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`04853000 fffff880`04860000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00fdf000 fffff880`00ff9000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`07cf3000 fffff880`07d0c000   MpFilter MpFilter.sys Thu Nov 02 12:32:57 2006 (454A1DB9)
fffff880`01e8f000 fffff880`01ea7000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`0bae5000 fffff880`0bb0d000   mrxdav   mrxdav.sys   Mon Jul 13 19:23:57 2009 (4A5BC20D)
fffff880`076e6000 fffff880`07713000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`07713000 fffff880`07761000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`07761000 fffff880`07784000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`02c98000 fffff880`02ca3000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00f6b000 fffff880`00f75000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`01401000 fffff880`0145f000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`041c5000 fffff880`041d0000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`0168e000 fffff880`016a0000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`01507000 fffff880`015f9000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`0fe77000 fffff880`0fe83000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`01060000 fffff880`0108f000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04930000 fffff880`04945000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`0412a000 fffff880`04139000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`040b6000 fffff880`040fb000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`016eb000 fffff880`0174b000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`02de0000 fffff880`02df1000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`041b9000 fffff880`041c5000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02a01000 fffff800`02fde000   nt       ntkrnlmp.exe Tue Oct 26 22:43:09 2010 (4CC791BD)
fffff880`01230000 fffff880`013d3000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`02c2a000 fffff880`02c33000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`10b16000 fffff880`10b17180   nvBridge nvBridge.kmd Fri Jul 09 17:07:54 2010 (4C378FAA)
fffff880`0fe84000 fffff880`10b15e00   nvlddmkm nvlddmkm.sys Fri Jul 09 17:15:58 2010 (4C37918E)
fffff880`04104000 fffff880`0412a000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00fb5000 fffff880`00fca000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`0bbef000 fffff880`0bbfb000   pcdsrvc_x64 pcdsrvc_x64.pkms Sun May 02 23:01:16 2010 (4BDE3C7C)
fffff880`00f75000 fffff880`00fa8000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`014ec000 fffff880`014fd000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`07600000 fffff880`076a6000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`049a1000 fffff880`049de000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`07dd2000 fffff880`07ddd000   prepdrv  prepdrv.sys  Fri Sep 18 04:15:16 2009 (4AB34194)
fffff880`00ca6000 fffff880`00cba000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`04000000 fffff880`04024000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`041df000 fffff880`041fa000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`011bc000 fffff880`011dd000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`011dd000 fffff880`011f7000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`04168000 fffff880`041b9000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`10be9000 fffff880`10bf4000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`02c7d000 fffff880`02c86000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`07d47000 fffff880`07d75000   rdpdr    rdpdr.sys    Mon Jul 13 20:18:02 2009 (4A5BCEBA)
fffff880`02c86000 fffff880`02c8f000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02c8f000 fffff880`02c98000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`07d8f000 fffff880`07dc7000   RDPWD    RDPWD.SYS    Mon Jul 13 20:16:47 2009 (4A5BCE6F)
fffff880`01654000 fffff880`0168e000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`01e59000 fffff880`01e71000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`076a6000 fffff880`076b1000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`0164c000 fffff880`01654000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`07c5d000 fffff880`07cf3000   srv      srv.sys      Thu Aug 26 23:38:00 2010 (4C773318)
fffff880`07796000 fffff880`077fd000   srv2     srv2.sys     Thu Aug 26 23:37:46 2010 (4C77330A)
fffff880`076b1000 fffff880`076de000   srvnet   srvnet.sys   Thu Aug 26 23:37:24 2010 (4C7732F4)
fffff880`10bf4000 fffff880`10bf5480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01801000 fffff880`019fe000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`07784000 fffff880`07796000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`02df1000 fffff880`02dfe000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`07d75000 fffff880`07d80000   tdtcp    tdtcp.sys    Mon Jul 13 20:16:32 2009 (4A5BCE60)
fffff880`013d3000 fffff880`013f1000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`04154000 fffff880`04168000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`004b0000 fffff960`004ba000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`07d80000 fffff880`07d8f000   tssecsrv tssecsrv.sys Mon Jul 13 20:16:41 2009 (4A5BCE69)
fffff880`043ab000 fffff880`043d1000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`02ca3000 fffff880`02cf7000   udfs     udfs.sys     Mon Jul 13 19:23:37 2009 (4A5BC1F9)
fffff880`00e43000 fffff880`00e55000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`04897000 fffff880`048b1c00   usbaudio usbaudio.sys Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`0487a000 fffff880`04897000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`04836000 fffff880`04837f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`10b5e000 fffff880`10b6f000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`048d6000 fffff880`04930000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`10b6f000 fffff880`10bc5000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`04838000 fffff880`04853000   USBSTOR  USBSTOR.SYS  Mon Jul 13 20:06:34 2009 (4A5BCC0A)
fffff880`00fa8000 fffff880`00fb5000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`02c3a000 fffff880`02c48000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`02c48000 fffff880`02c6d000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`017c0000 fffff880`017d0000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
fffff880`00fca000 fffff880`00fdf000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01600000 fffff880`0164c000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`04139000 fffff880`04154000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`02c6d000 fffff880`02c7d000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e58000 fffff880`00efc000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00efc000 fffff880`00f0b000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`040fb000 fffff880`04104000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`000f0000 fffff960`00400000   win32k   win32k.sys   unavailable (00000000)
fffff880`00f62000 fffff880`00f6b000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`01e23000 fffff880`01e44000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
fffff880`07d16000 fffff880`07d47000   WUDFRd   WUDFRd.sys   Mon Jul 13 20:06:06 2009 (4A5BCBEE)

Unloaded modules:
fffff880`0ba00000 fffff880`0ba71000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`0bb0d000 fffff880`0bb0f000   MSPCLOCK.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00002000
fffff880`0bae2000 fffff880`0bae4000   MSPQM.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00002000
fffff880`0bb0f000 fffff880`0bb80000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`0ba71000 fffff880`0bae2000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`0ba00000 fffff880`0ba71000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`0bb7e000 fffff880`0bbef000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`0bb0d000 fffff880`0bb7e000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`0ba74000 fffff880`0bae5000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`017e6000 fffff880`017f4000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`02caf000 fffff880`02dcd000   dump_iaStorV
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0011E000
fffff880`02dcd000 fffff880`02de0000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

BoKristensen · Mar 8, 2011

Hi Cybercore,

Does it happen only when you connect to USB?
My keyboard, mouse, webcam and headset is attached all the time, so I do not really know.

Connect anything or a certain USB device?
I have tried to remove headset and webcam, that did not help anything.

I will update the suggested drivers and uninstall, I hope that helps. I will post my progress!

Thx!

BoKristensen · Mar 8, 2011

Hmm, I do not have PC Doctor installed, could it be something else that I have to uninstall?

cybercore · Mar 8, 2011

BoKristensen said:
Hmm, I do not have PC Doctor installed, could it be something else that I have to uninstall?

You have this driver loaded:

Code:

pcdsrvc_x64.pkms Sun May 02 23:01:16 2010

BoKristensen · Mar 14, 2011

Still getting BSOD's

Still got problems :cry:

, I ran the diagnostic program again, find results attached.

Any help will be much appreciated!

BSOD or disabled USB

BoKristensen

New member

My Computer

cybercore

cybercore

My Computer

BoKristensen

New member

My Computer

BoKristensen

New member

My Computer

cybercore

cybercore

My Computer

BoKristensen

New member

My Computer