BSOD out of nowhere. Then again (same BSOD 5 minutes later).

[Tjb]

Hi,
I was having BSOD (BAD_IRQL or something) when my toshiba resumed/awoke from sleep/hibernation (almost every time), so I now have it never sleeping so have to charge it so often but it fixed that problem short term. Now it BSOD (IRQL_LESS_OR_EVEN, I think it said that) in the middle of browsing and trying to make winTWQ and winplot work and then again 5 minutes later.
The dump file is from the last BSOD.
Thanks in advance.

 

[Northernsoul55]

Hi,
From your latest crash dump:

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck D1, {28, 2, 0, fffff88001b6c6fd}
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
Followup: MachineOwner
---------
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.

NETIO.sys is a Windows networking driver.
Since it's a Windows driver it's likely protected by the System File Checker and, consequently, it's not likely to be the actual cause. But, since it is a networking driver, this points us towards networking related 3rd party programs.

Drivers causing issues:

fffff880`037c44c8 fffff880`09f44d48Unable to load image \SystemRoot\system32\DRIVERS\SynTP.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SynTP.sys
*** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
SynTP+0x46d48

Refers to: Synaptic Touch Pad Driver

Please update your driver here:

:ar: http://www.synaptics.com/resources/drivers

fffff880`037c3988 fffff880`017b6cfaUnable to load image \SystemRoot\system32\drivers\mfewfpk.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for mfewfpk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfewfpk.sys
mfewfpk+0xecfa
fffff880`037c36a8 fffff880`0590a38e*** WARNING: Unable to verify timestamp for mfefirek.sys
*** ERROR: Module load completed but symbols could not be loaded for mfefirek.sys
mfefirek+0x4c38e

These two drivers refer to: McAfee AV or Mcafee Firewall?
Possible left over drivers. Please remove using the tool from here:

http://www.sevenforums.com/tutorials/78961-av-uninstallers.html

or use Driver Sweeper to remove them:

:ar: http://www.sevenforums.com/tutorials/83814-drivers-clean-left-over-files-after-uninstalling.html

fffff880`037c35d8 fffff880`0a8b97b8Unable to load image \SystemRoot\system32\DRIVERS\rtwlane.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for rtwlane.sys
*** ERROR: Module load completed but symbols could not be loaded for rtwlane.sys
rtwlane+0x687b8

Refers to: Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC
Please update drivers for your NIC card:

:ar: http://support.toshiba.com/

It may be advisable to free your start-up:
To Free up the startup.
Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus.
Apply > OK
Accept then restart.

Post back any observations/feedback.

cheers

Dave