BSOD Page fault in non paged area

[albered]

Hi all
I sometimes get a BSOD, without any apparent cause.
After BSOD the system reboots normally and nothing is wrong until next BSOD.
I recently had some problems with flash player (maybe video card)

I run Windows 7 Pro 32, Intel Core 2 Duo T5300, Nvidia GeForceGo 7400.

I attach the needed files...

Thanks all in advance!

 

[koolkat77]

Hi again,

My first question is. Are you using any antivirus?​

 

[albered]

it just happened again... I had just installed an update for Messenger Plus for Windows live messenger.
Yes, I use Panda GP.

 

[koolkat77]

Please uninstall it completely.

*Btw, none of your dumps loaded for me. I will have a friend look at it if it's the same for him.​

Do the following:

1. Run this tool and delete anything it finds:
   • Anti-rootkit utility TDSSKiller
2. Download and install MSE and Malware Bytes:
   
   • Microsoft Security Essentials - Free Antivirus for Windows
   • Malwarebytes - The Free version

Run a full scan with both (separately) once downloaded, installed and updated.
​

Let me know the results, and logs if any.

 

[albered]

do you think the antivirus can cause something? or I just need to uninstall it in order to run the programs you wrote?

 

[koolkat77]

Yes sometimes antivirus programs cause BSoDs, I will do some research on your current antivirus and let you know. And I want you to make scans with the suggested tools so that we know your free of viruses, don't worry they are reputed ones and recommended by most members in our forum

 

[albered]

- Anti-rootkit > nothing found
- Malware > 1 found
registry key: HKCU\Software\MSSec
Removed!
Log is in italian, it just says what i wrote...

 

[koolkat77]

Good!

Run the System File Checker now:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Did you uninstall Panda?

• Panda Uninstall Tool | CRYSTALIDEA Software

 

[albered]

system file checker (verify) > OK
panda uninstalled
quick scan with microsoft antivirus > ok
full scan in progress

 

[koolkat77]

Great
It will take some time for me to reply next, as we're on different time zones. Keep us posted either way.

 

[albered]

full scan complete, nothing relevant was found (just a VNC program which was considered dangerous)
it's strange i got 2 bsod on saturday and 2 on sunday more or less at the same hour (4.30pm and 6.30pm)... does it tell you something..
is there anything else i can check?
thanks

 

[koolkat77]

For the time being just wait for more BSoDs
If they reoccur, upload the dumps like you did earlier

 

[albered]

here we are again...
i think it crashed when i connected windows live messenger, but it could be a coincidence...
Any more ideas?

 

[koolkat77]

The dump is not loading for me
When did you last reinstall windows 7?

 

[albered]

maybe it's because of the OS language?
i installed win7 maybe 2 years ago (can't remember)... what do u mean with "reinstall win7?"
is there anything else i can check to fix the problem?

 

[koolkat77]

Reinstall as in http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html
You might want to do the clean install and see if it eliminates your problems.