Solved Bsod - page_fault_in_nonpaged_area

TriangleSoup

New member
Local time
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Messages
3
Hello!

Just recently I've became interested by the game "Company of Heroes 2" and decided to try it out. Every time I start a new skirmish I can play for about 5-10 minutes and then either the game freezes or my computer gets a BSOD with the error message "PAGE_FAULT_IN_NONPAGED_AREA". I play a lot of other games aswell that are even more demading (graphics wise) and then my computer does just fine. I have got a few BSODs from one of the other games, but that happens extremely rare and that was on their "testing server". But when I try to play Company of Heroes 2, I get either a game-freeze or a windows BSOD every time after 5-10 minutes.

Worth telling is that I currently haven't bought Company of Heroes 2, I've downloaded a cracked version just to try it out before I buy it. I've planned to buy it because I want to play online, but after these BSODs I'm really doubtful of buying the game as I'm not sure if I'll experience the same thing with the bought copy.

I've really tried to figure out what the problem to these BSODs might be, and from my mind I've come up with this:

- It can't be hardware related because then I would propably experience problems when my computer just started and I would definetly not be able to play other games without problem.
- It can't be driver related because then I wouldn't be able to run other games without problems.

Other things I've tried is:
- I've run the windows memory diagnosis and it detected no problems.
- I've installed the latest ATI graphics drivers (version 13.9).

I've built my computer myself and the specs are:
- Windows 7 Ultimate x64
- AMD Phenom II X4 965
- 4GB RAM
- ATI Radeon HD 4600 Series

I'd appreciate it so much if you guys could help me out with this frustrating problem :)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Ultimate x64
CPU
AMD Phenom II X4 965 (4 CPUs) ~3.4GHz
Motherboard
ASUS M4A79XTD EVO
Memory
4GB
Graphics Card(s)
ATI Radeon HD 4600 Series
Antivirus
Norman Security Suite
Browser
Chrome

My Computer My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
I've now also tried to close down Daemon Tools Lite before starting the game, and it made it a bit better. After doing this I could run the game 3-4 times without any BSOD, then the game itself just crashed back to my desktop. However, the BSOD still occurs every now and then, and often enough to not "feel like" other games.
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Ultimate x64
CPU
AMD Phenom II X4 965 (4 CPUs) ~3.4GHz
Motherboard
ASUS M4A79XTD EVO
Memory
4GB
Graphics Card(s)
ATI Radeon HD 4600 Series
Antivirus
Norman Security Suite
Browser
Chrome
And now I just got a BSOF with the text "system_service_exception" :confused:
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Ultimate x64
CPU
AMD Phenom II X4 965 (4 CPUs) ~3.4GHz
Motherboard
ASUS M4A79XTD EVO
Memory
4GB
Graphics Card(s)
ATI Radeon HD 4600 Series
Antivirus
Norman Security Suite
Browser
Chrome
Hello there!

Almost all the crashes are pointing to ATI drivers. I would recommend to do a driver clean up then reinstall it. Use this tool to uninstall it completely Display Driver Uninstaller Download version 12.9.4.0

Then I noticed ASACPI.sys which is dated 2005 is known cause for BSOD. C:\Windows\System32\Drivers and rename ASACPI.sys to ASACPI.bak.

It's a good idea to apply all Windows update including Service pack 1 update. So please update your Windows


Code:
Debug session time: Mon Jun 30 06:32:04.797 2014 (UTC + 5:30)
Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\063014-15178-01.dmp]
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
System Uptime: 0 days 0:46:44.108
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+2a1384 )
BugCheck 50, {fffff8800a960004, 1, fffff88004aa6384, 0}
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000050"]PAGE_FAULT_IN_NONPAGED_AREA (50)[/URL]
Bugcheck code 00000050
Arguments: 
Arg1: fffff8800a960004, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff88004aa6384, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  RelicCoH2.exe
FAILURE_BUCKET_ID:  X64_0x50_atikmdag+2a1384
BiosVersion = 0704   
BiosReleaseDate = 11/25/2009
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Mon Jun 30 05:44:28.602 2014 (UTC + 5:30)
Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\063014-15334-01.dmp]
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
System Uptime: 0 days 0:37:53.303
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+2a1384 )
BugCheck 50, {fffff8800c000004, 1, fffff88004ae4384, 2}
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000050"]PAGE_FAULT_IN_NONPAGED_AREA (50)[/URL]
Bugcheck code 00000050
Arguments: 
Arg1: fffff8800c000004, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff88004ae4384, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000002, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  RelicCoH2.exe
FAILURE_BUCKET_ID:  X64_0x50_atikmdag+2a1384
BiosVersion = 0704   
BiosReleaseDate = 11/25/2009
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Mon Jun 30 01:28:41.038 2014 (UTC + 5:30)
Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\062914-14086-01.dmp]
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
System Uptime: 0 days 0:26:41.350
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+2a1384 )
BugCheck 50, {fffff8800ec20004, 1, fffff880048a2384, 0}
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000050"]PAGE_FAULT_IN_NONPAGED_AREA (50)[/URL]
Bugcheck code 00000050
Arguments: 
Arg1: fffff8800ec20004, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff880048a2384, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  RelicCoH2.exe
FAILURE_BUCKET_ID:  X64_0x50_atikmdag+2a1384
BiosVersion = 0704   
BiosReleaseDate = 11/25/2009
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Mon Jun 30 01:01:28.547 2014 (UTC + 5:30)
Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\062914-14289-01.dmp]
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
System Uptime: 0 days 20:20:28.859
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+2a1384 )
BugCheck 50, {fffff88002870000, 1, fffff880048db384, 0}
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000050"]PAGE_FAULT_IN_NONPAGED_AREA (50)[/URL]
Bugcheck code 00000050
Arguments: 
Arg1: fffff88002870000, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff880048db384, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  RelicCoH2.exe
FAILURE_BUCKET_ID:  X64_0x50_atikmdag+2a1384
BiosVersion = 0704   
BiosReleaseDate = 11/25/2009
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
 

My Computer My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
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