Solved BSOD playing Age of Empires II HD, files attached

[Framack4]

So in the past week I've been getting blue screens followed by a restart. From what I remember it happens when I'm playing AOE 2 HD (the Steam version) but it may have happened outside the game when doing other stuff. My computer then runs fine for another few hours or even a day. These are the things I've tried:
-updating AMD Catalyst Control Center and drivers
-running CHKDSK
-I just ran Memtest86 with 2 passes and no errors at all
-using CCleaner, I mean why not give it a go
-multiple scans with Malwarebytes and other antivirus scanners so I'm certain I don't have malware

Maybe it's due to faulty drivers? Here are my files anyway which I got from the SF Diagnostic Tool. Thanks for your time!

 

[Framack4]

bump help please, I also ran memtest overnight and got no errors.

 

[HonorGamer]

Sorry for the late response, just remember we are all volunteers and there are so many post that it is easy to overlook some.

[COLOR="Red"]dtsoftbus01.sys[/COLOR]             Thu Jun 20 02:22:51 2013 (51C2ADCB)

This belongs to Daemon Tools, please uninstall. Known problem with BSODs.

[COLOR="red"]AODDriver2.sys  [/COLOR]            Tue Feb 11 05:06:52 2014 (52FA044C)

This belongs to some gigibyte crapware, uninstall the extra programs that arent needed.

  BIOS Release Date             11/14/[COLOR="red"]2012[/COLOR]

Update your BIOS. I'm sure there has to be a new version out for it now.

Run a http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html just to be safe.

Post back results.
-Justin

 

[Framack4]

Hey thanks for reply!
I removed Daemon Tools and updated BIOS to latest version.
Also, last night I ran memtest for 11 hours with no errors.
But I don't know where to find the Gigabit crapware you're talking about?
I appreciate your help

 

[HonorGamer]

Start Menu\Programs\AMD Catalyst Control Center	Public:Start Menu\Programs\AMD Catalyst Control Center	Public

I suggest uninstalling this, and only install the display drivers anytimee you update.

 

[Framack4]

PC crashed again just then... It didn't even come up with a blue screen; it just made a buzzing/ringing sound and restarted. I've got the dump file if you want me to post that. Also I removed AMD Catalyst Control Center and installed just the drivers (I think).

 

[HonorGamer]

Yes post up the new file if it made one.

 

[Framack4]

I think that's it

 

[HonorGamer]

Probably caused by :AuthenticAMD 
BugCheck [COLOR="Red"]124[/COLOR], {0, fffffa8008005038, 0, 0}

Lets do some hardware testing,

BugCheck 0x124

You have a 0x124 hardware bugcheck. If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.

   Warning

Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. :warn:WARNING: The steps that follow can void your warranty!!!

For your hardware stop 0x124 crash, read through http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html and use the following hardware checks to supplement that link.

• If you are overclocking any hardware, please stop.
  
  
• If you have an SSD, make sure the following are up to date:
  • SSD firmware
  • BIOS Version
  • Chipset Drivers
  • Hard disk controller drivers/SATA drivers
  • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
  
  
• Run all but the advanced tests with SeaTools for HDDs.
  SeaTools for Windows
  
  SeaTools for DOS​
  
  
• Monitor temperatures during the following tests.
  
  Use the following programs to monitor the temperatures.​
  • Real Temp is a good CPU temperature monitor.
  • Speccy - System Information - Free Download will monitor all hardware temperatures.
  • HWiNFO, HWiNFO32 & HWiNFO64 - Hardware Information and Analysis Tools can be inaccurate for CPU temperatures, but is a good program for GPU temperature monitoring.
  • Use FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net to test the graphics card GPU. Let it run until the GPU temperatures even out or until the GPU temperatures reach a dangerous level (you can find the max temperature for your card on either the nVidia or AMD sites; if you are not sure, ask us). The goal is to get a steady temperature, find out if the GPU is overheating, or to see if there are any artifacts present in the test itself: look for strange pixelated patterns on the screen or colors that do not look like they belong. Then use the |MG| Video Memory Stress Test 1.7.116 Download to test your graphics card memory. Let the memory test run for at least seven passes; the more the better.
    
    
  • Run http://www.sevenforums.com/tutorials/100352-hardware-stress-test-prime95.html to determine any hardware problems. Run all three tests for a few hours each. If you get errors, stop the test and post back here.
    
    
  • Follow the steps for doing CPU stress test using IntelBurnTest
  
  
• Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).
  
  For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
  1. Shut down and turn off your computer.
  2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
  3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
  4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
  Once these steps have been followed, it is safe to remove and replace components within your computer.

Remember to read closely through http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html for the crash.
​

Coutesy of: writhziden

 

[Framack4]

I'm performing the tests and will post back soon

 

[Framack4]

Hey again HonorGamer, sorry I took so long to reply. I ran all the tests as described and got no errors, but today I got another bluescreen while playing AOE2 again. I actually hadn't had one in a while so I thought the problem was fixed. Find attached the minidump file. Thanks for all your help.

 

[Framack4]

bump

 

[Framack4]

bump

 

[Arc]

I ran all the tests as described and got no errors,

So you tested the memory with memtest86+ too, right?

For how many passes?

Please run it again, for 8 consecutive passes.

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
​

When 8 passes are over, take a camera snap of the memtest86+ screen, close memtest86+ and upload the camera snap for us.
___________________________________________

BugCheck A, {0, 2, 0, fffff800030ca8cb}

[COLOR=Red]Probably caused by : memory_corruption[/COLOR] ( nt!MmCreateKernelStack+d0 )

Followup: MachineOwner
---------

 

[Framack4]

Ok I ran memtest86+ eventually and took a screenshot at the end of 8 full consecutive passes. Also I have attached more minidumps. The photo and minidump files are in a zip file attached. Thank you!

 

[Framack4]

Also here's my latest one (around 5 minutes ago)

 

[Framack4]

bump

 

[Framack4]

I've run driver verifier as it says here http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html, but when it starts loading my desktop it freezes and the colours on the screen get messed up. I've tried rebooting several times but same thing happens. Since it freezes and doesn't restart I can't get a minidump file to tell me which driver is causing the problem >.< Really would appreciate some help cause I've been putting up with this for a few months now

 

[Framack4]

Another update: I failed IntelBurnTest v2.54 at both the High and Very High stress levels. My CPU temperature is around 48 degrees celcius when running the tests and my motherboard around 68 degrees celcius. I haven't overclocked my CPU so does that mean my CPU is faulty? I pass Prime95's stress te
t

 

[Golden]

Arc has been ill, I'll see if I can help. Re-run IBT, but this time post a screen capture showing the failure and also the temperatures please.