Solved BSOD playing Age of Empires II HD, files attached

[Framack4]

Arc has been ill, I'll see if I can help. Re-run IBT, but this time post a screen capture showing the failure and also the temperatures please.

Here you go

 

[Framack4]

I just had another BSOD, and when trying to start up AOE 2 HD, I get this message, as attached.

 

[Framack4]

Bump (not impatient, understand I'm not the only one)

 

[Golden]

The IBT result is self-explanatory I think.....reset amy overcloks, then re-apply fresh thermal paste again.

 

[derekimo]

I fixed those pictures above for you, it's a lot quicker to use this method,

http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

A lot easier on others trying to help as well if they don't have to download something that could be easily seen in the post.

Just a little tip that goes a long way.

 

[Framack4]

@derekimo thank you!

@golden I haven't over clocked anything,but to be safe how can I completely reset to defaults? I thought my cpu temp was fine as well so why should I apply thermal paste?I have a fan that's meant for 8 core fx series also. Cheers

 

[Golden]

IBT shows your CPU isn't stable under load, therefore its either a cooling issue, or a fault in the CPU.

Re-run IBT again, but use HWInfo to show the temperatures (its more reliable than Speccy), as explained here:
http://www.sevenforums.com/tutorials/220743-cpu-stress-test-using-intelburntest.html

Provide screen capture images.

 

[Framack4]

IBT shows your CPU isn't stable under load, therefore its either a cooling issue, or a fault in the CPU.

Re-run IBT again, but use HWInfo to show the temperatures (its more reliable than Speccy), as explained here:
http://www.sevenforums.com/tutorials/220743-cpu-stress-test-using-intelburntest.html

Provide screen capture images.

Idle temperature was around 19.0c:
View attachment 343111

Temperature during standard test did not exceed 56.4c and CPU passed the test:
View attachment 343112

Temperature during high test did not exceed 56.4c again and CPU passed the test:
View attachment 343110

Temperature during very high test did not exceed 56.4c again and CPU failed the test:
View attachment 343113

So my temperatures are fine right? But do you think the CPU is causing the BSODs and I need a new CPU?

 

[Framack4]

bump

 

[Golden]

Please be patient - we have shitloads of BSOD threads to tackle. Bumping will have the opposite effect of what you intend.

Whilst your CPU temperatures are low during the test, the fact the IBT fails is a significant issue. If it was me, I would replace it.

 

[Framack4]

Ok np I won't bump anymore. I'm definitely considering getting a new CPU. I got a new BSOD today, still a 0x124, but this time caused by driver dump_ataport.sys. I don't know if it matters or not, but here's the dump file.
That's what bluecsreenview told me

 

[Framack4]

This BSOD I just received, according to Bluescreenview, is caused by dxgmms1.sys... I've attached the dump file... I don't understand how a faulty CPU could cause this

 

[Golden]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

[B][COLOR="Red"]BugCheck 50[/COLOR][/B], {fffffa8808e68500, 0, fffff88011fa0a21, 5}


Could not read faulting driver name
[B]Probably[/B] caused by : dxgmms1.sys ( dxgmms1!VidSchSubmitPagingCommand+29 )

Followup: MachineOwner
---------

Probably caused by doesn't mean definately caused by.

0x50's are typically memory-related problems. Since a CPU handles some memory addressing, a faulty CPU is still feasible.

 

[Framack4]

So instead of buying a new CPU straight off the bat, I decided to open up the case and take a look. What I found was that the heatsink was very clogged up with dust and so I cleaned that and gave the fans a clean too. I ran Intel burn test and it passed on standard, high and very high settings, plus the temperature of the CPU only rose to 46.0c, as opposed to 56.0c. So for now I think the problem is fixed, and I'll mark this as solved if I don't get another blue screen in the next week or so. Thanks for all your invaluable help!

 

[Golden]

Good news. Thats why the initial suggestion was to replace the thermal paste - you would have seen the heatsink needed cleaning then.

Great result

 

[Layback Bear]

Just for thought.
Post #28 shows power supply 12V rail down to 10.6 volts

 

[Framack4]

Just for thought.
Post #28 shows power supply 12V rail down to 10.6 volts

Thanks for pointing that out. What does it indicate?