Solved BSOD playing Aliens vs Predator 2010, APC_INDEX_MISMATCH.

[romulus88]

Hello,

I started getting the APC_INDEX_MISMATCH error when playing AvP 2010. I can go on playing for several hours before this occurs, but occur it does. I have the latest drivers installed for all of my HW. I never got this error before playing any other game. My CPU is slightly overclocked, but it was stress tested with Prime95 for 24 hrs when I originally did it and it was stable.

Dumps attached. Thank you!

PS
I also already ran sfc /scannow and got 100% verified:
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.

 

[romulus88]

I also tried looking at the debug dump file with WinDbg and the tutorials. I downloaded the symbols files and setup the path correctly. But there are two options for symbols download, 1 is x64 retail and the other is x64 checked symbols. I downloaded both and gave 2 paths for them separated by a semicolon ';'. But the result of WinDbg is a little confusing, it doesn't state any drivers or anything. I'm using the full memory dump file, memory.dmp.

Here's a link to my memory.dmp result:
windbg.dmp - Pastebin.com

*Update: Just figured out the symbols and used the SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols setting. Now it works like it should. But still the same result I posted. So I went ahead and switched the option to make a mini-dump, 256kb file, which is what seems like the most popular option around here. I'll try disabling overclocking entirely and see if that helped. Will post back.

 

[Arc]

Unfortunately the zip you uploaded does not contain any crash dump.

Make it sure that a dump file is being created in system crash.
http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

And, search for it in C:\Windows\minidump.

 

[Tobias]

There's no minidumps in the zip file, upload them here if you still need help.

 

[Arc]

Please see what the other posters posted ...

 

[romulus88]

Yes, I know. The reason is that my dump settings were set to dump a full memory dump. So I have a memory.dmp file which is over 600mb. I posted it above on pastebin. There are no mini dumps, but I have set it to make them instead of a huge file. I have removed overclocking and was testing last night. No crashes yet. As soon as I get one, I'll post the mini dump.

*update: Well played AvP 2010 for a few hours now, no crashes today and no crashes last night for another few hours, which leads me to think it was the overclock. I had it set to 3.7 Ghz from 3.2. It ran just fine in most games, but AvP for some reason. I will try overclocking to 3.5 GHz and see how it does with that setting. Because I have enough cooling, and the Black edition of the Phenom, are known to be easily overclockable to that level. I upped the voltage correctly and everything.

**update 2: Ok so played almost entire day of AvP today, no crashes at all. Managed to run stable at 3.5 Ghz and lowered the voltage on the CPU and NB/SB. Will post back.

*** update 3: Please don't close the thread just yet, everything seems good so far I haven't had any crashes. The problem seems to have been caused by overclocking, specifically over voltage. Thanks to everyone here, I learned a great deal in the process.

**** update 4: The problem is fixed I think. Haven't had any more crashes since I downclocked my CPU speed a bit and lowered the voltages. Thanks again!