BSOD playing City of Heroes and AION, Kernel 41 Error

y2kmorty

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Just purchased a ViBox Destroyer and had to return it cos of a faulty harddrive.
Installed my old PC harddrive to check the rest of the system was ok but was getting BSOD when playing AION and also randomly while idling.

PC returned today, passed all benchmarking tests but Blue screened again when running City of Heroes at High Rez.

Total PC noob so plain english appreciated.

Running Windows 7 64bit
AMD Phenom ii x4 956 processor
16mb ram
ATI Radeon HD6770 GPU
 

My Computer My Computer

At a glance

Windows 7 64bitAMD Phenom II x4 965 processor16GbHD6770
Computer Manufacturer/Model Number
Vibox Destroyer
OS
Windows 7 64bit
CPU
AMD Phenom II x4 965 processor
Memory
16Gb
Graphics Card(s)
HD6770
Monitor(s) Displays
HP 17" flatscreen
Screen Resolution
1240x1028
Hard Drives
1tb Sata Drive
PSU
500watt
Case
CoolerMaster
Cooling
Fan
Keyboard
HP Wireless
Mouse
Dell (Wired)
Hello y2kmorty & welcome!

Memory
Please follow this tutorial. A memory corruption has been interrupting.

MemTest86+

Bugcheck
Code:
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 00002a800aaa57d0, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002ab5f00, address which referenced memory

Fred.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate: x64 (SP1)Intel® Core™ i5-2500K ProcessorKingston DDR3 HyperX 1600MHz 8GBASUS GTX 560 TI DirectCU II 900MHz
Computer Manufacturer/Model Number
Brewed
OS
Microsoft Windows 7 Ultimate: x64 (SP1)
CPU
Intel® Core™ i5-2500K Processor
Motherboard
ASUS P8Z68-V PRO
Memory
Kingston DDR3 HyperX 1600MHz 8GB
Graphics Card(s)
ASUS GTX 560 TI DirectCU II 900MHz
Sound Card
Realtek® ALC892 8-Channel High Definition Audio CODEC
Monitor(s) Displays
ACER LCD P246HBD 1920x1080 (24") - Dell 1280x800
Screen Resolution
ACER LCD P246HBD ~ [1920X1080] - DELL ~ [1280x800]
Hard Drives
500 GB WD Caviar SE116 7200rpm SATA2
PSU
Corsair 750W Power Supply
Case
Coolermaster CM Scout
Cooling
Zalman FS-C77 Fatal1ty CPU Cooler
Keyboard
Logitech G15
Mouse
Coolermaster Sentinel Advanced
Internet Speed
[↓ 10 MB/s DL] [↑ 1 MB/s UL]
Other Info
- ROCCAT™ Kave – Solid 5.1 Surround Sound Gaming Headset
- Not overclocking
Ran MemTest overnight as recommended. No errors found :(
BSOD again while running City of Heroes.
Latest dump attached
 
Last edited:

My Computer My Computer

At a glance

Windows 7 64bitAMD Phenom II x4 965 processor16GbHD6770
Computer Manufacturer/Model Number
Vibox Destroyer
OS
Windows 7 64bit
CPU
AMD Phenom II x4 965 processor
Memory
16Gb
Graphics Card(s)
HD6770
Monitor(s) Displays
HP 17" flatscreen
Screen Resolution
1240x1028
Hard Drives
1tb Sata Drive
PSU
500watt
Case
CoolerMaster
Cooling
Fan
Keyboard
HP Wireless
Mouse
Dell (Wired)
Hello morty!

Please follow this tutorial, and upload the dump after you enabled it.

Fred.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate: x64 (SP1)Intel® Core™ i5-2500K ProcessorKingston DDR3 HyperX 1600MHz 8GBASUS GTX 560 TI DirectCU II 900MHz
Computer Manufacturer/Model Number
Brewed
OS
Microsoft Windows 7 Ultimate: x64 (SP1)
CPU
Intel® Core™ i5-2500K Processor
Motherboard
ASUS P8Z68-V PRO
Memory
Kingston DDR3 HyperX 1600MHz 8GB
Graphics Card(s)
ASUS GTX 560 TI DirectCU II 900MHz
Sound Card
Realtek® ALC892 8-Channel High Definition Audio CODEC
Monitor(s) Displays
ACER LCD P246HBD 1920x1080 (24") - Dell 1280x800
Screen Resolution
ACER LCD P246HBD ~ [1920X1080] - DELL ~ [1280x800]
Hard Drives
500 GB WD Caviar SE116 7200rpm SATA2
PSU
Corsair 750W Power Supply
Case
Coolermaster CM Scout
Cooling
Zalman FS-C77 Fatal1ty CPU Cooler
Keyboard
Logitech G15
Mouse
Coolermaster Sentinel Advanced
Internet Speed
[↓ 10 MB/s DL] [↑ 1 MB/s UL]
Other Info
- ROCCAT™ Kave – Solid 5.1 Surround Sound Gaming Headset
- Not overclocking
activating verifier disables internet access is this supposed to happen ?

lastest logs attached (11 BSOD all random :cry:)
 

My Computer My Computer

At a glance

Windows 7 64bitAMD Phenom II x4 965 processor16GbHD6770
Computer Manufacturer/Model Number
Vibox Destroyer
OS
Windows 7 64bit
CPU
AMD Phenom II x4 965 processor
Memory
16Gb
Graphics Card(s)
HD6770
Monitor(s) Displays
HP 17" flatscreen
Screen Resolution
1240x1028
Hard Drives
1tb Sata Drive
PSU
500watt
Case
CoolerMaster
Cooling
Fan
Keyboard
HP Wireless
Mouse
Dell (Wired)
OK i ran Verifier and PC BSOD after approx 10mins of normal use.
i dont log in to my pc when i boot up, and i have admin rights but the system tells me i do not have the necessary permissions to zip or open the dumpfiles ?

The PC has now revealed a 2nd symptom in that it occasionally locks up, the monitor goes into standby, keyboard stops functioning, (ie cant get caps/num lock to light up) and PC can only be reset by switching off the power (reset and power buttons do nothing)

My PC supplier told me they had the machine running loadtesting apps for 2 days when i sent it back previously, and suggested i use a different keyboard/monitor and unplug any other devices.
This has made no difference.
 

My Computer My Computer

At a glance

Windows 7 64bitAMD Phenom II x4 965 processor16GbHD6770
Computer Manufacturer/Model Number
Vibox Destroyer
OS
Windows 7 64bit
CPU
AMD Phenom II x4 965 processor
Memory
16Gb
Graphics Card(s)
HD6770
Monitor(s) Displays
HP 17" flatscreen
Screen Resolution
1240x1028
Hard Drives
1tb Sata Drive
PSU
500watt
Case
CoolerMaster
Cooling
Fan
Keyboard
HP Wireless
Mouse
Dell (Wired)
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