Solved BSOD playing CS:GO, error 0x00000124

[Silvershade]

Hello Everyone,

I have frequent 0x00000124 errors. I know these are not easy to overcome and I would greatly appreciate the help of a tech guru to help me understand my crash dump and where I should put my effort.

So far I have tried these steps:

Fresh copy of win7 on my sata drive instead of SSD
I did a memtest stress test and no error came up.

I don't see this error when I use my computer to browse the web or watch movies. It is most of the time when I am playing games. I have a huge heat sink with a dual 120mm fans over my cpu and a lot of 120mm for the rest of the case... I don't really suspect overheating. I did not try to overclock any of my components, everything is on factory settings.

Thanks for your much needed help.

 

[Laith]

The problem is the hardware, run SeaTools for DOS and Windows and Furmark.
http://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html
http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html

 

[Silvershade]

I have established that it is a problem with the hardware and before I just in all the stress tests. I'm looking for someone knowledgeable enough to read my crash dump and tell me who is the culprit. I have this issue for over 6 months and I did extensive research on google, some blame the PSU some the CPU other the GPU.

 

[Silvershade]

I did some more digging and I was able to extract the error for the bug check report:

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800f9f9028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000200119, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR: 0x124_GenuineIntel

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: csgo.exe

CURRENT_IRQL: f

STACK_TEXT:
fffff800`00ba8a98 fffff800`03418a3b : 00000000`00000124 00000000`00000000 fffffa80`0f9f9028 00000000`be000000 : nt!KeBugCheckEx
fffff800`00ba8aa0 fffff800`02fab713 : 00000000`00000001 fffffa80`0fa76a60 00000000`00000000 fffffa80`0fa76ab0 : hal!HalBugCheckSystem+0x1e3
fffff800`00ba8ae0 fffff800`03418700 : 00000000`00000728 fffffa80`0fa76a60 fffff800`00ba8e70 fffff800`00ba8e00 : nt!WheaReportHwError+0x263
fffff800`00ba8b40 fffff800`03418052 : fffffa80`0fa76a60 fffff800`00ba8e70 fffffa80`0fa76a60 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff800`00ba8c90 fffff800`03417f0d : 00000000`00000008 00000000`00000001 fffff800`00ba8ef0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff800`00ba8cd0 fffff800`0340be88 : 00000000`21f42f34 00000000`21f42f28 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff800`00ba8d00 fffff800`02e927ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff800`00ba8d30 fffff800`02e92613 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff800`00ba8e70 00000000`1d7f5c69 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`00346760 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x1d7f5c69


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: hardware

IMAGE_NAME: hardware

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE

BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE

Followup: MachineOwner



Should I suspect my CPU based on this information ? Could the thermal paste gone bad and my CPU is overheating or I should change it ? I guess I have to suspect the CPU Socket as well... so the motherboard... any advices ?

 

[Silvershade]

Update: I said that I was not overclocking, but doing a !sysinfo cpuspeed I found out my 3400mhz to be running at 3500mhz looks like my Asus P8P67 motherboard is using a turbo mode feature by default and this feature will try to max out the capacity of the CPU. I will now run the game for a few hours to see if the issue is coming back.

Thx...

 

[Laith]

Okay, but the dump clearly blames the hardware. Thats why we will run the stress tests because it will find out who is failing.

 

[Silvershade]

Laith thanks for your help, but saying that the error is blaming the hardware for me is the same as saying something is wrong with your car, probably a part in it ! Go do circle until it fails... I think I can get more for the dump that just pointing vaguely to hardware that's all I am saying.

 

[Laith]

I understand what you are saying, i wish that too.
If someday in the future that the dumps will write which one is failing so it will be much easier to troubleshoot rather than running a dozen of stress tests or fixes.

 

[Silvershade]

Since, the overclocking was removed. I have not witnessed another crash.

 

[Laith]

Oh so the overclocking was the issue. Good for you!