Solved BSOD playing DOTA or any other online games.

[sk0t0s]

hey guys. I'm new here. i would like to ask about my PC problem.. it happens every time i play game like DOTA or any other online games.

Here the message Ive got:


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 00000023
BCP3: A1BAFA20
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\031212-11372-01.dmp
C:\Users\Yuan\AppData\Local\Temp\WER-38454-0.sysdata.xml


I never experience it before just recently. I hope you can help me about my problem guys. thanks a lot...

 

[zigzag3143]

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

 

[sk0t0s]

thanks for immediate response sir. here's my dump file.

View attachment 202503


you mentioned about this:

* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown

the selection I've got is 128. I hope thats fine..

waiting for your reply sir thanks again.

 

[sk0t0s]

Any Solution about my problem?

I just want to add... I just formatted my PC 2 days ago... it's a fresh windows 7 x86...

as i mentioned earlier i got this BSOD when i was playing DOTA or any other online games, but last night im not doing anything at all just surfing on the net when it crashed again.

 

[sk0t0s]

Jump bumping... i hope someone will help me on this.. thanks..

 

[sk0t0s]

 

[zigzag3143]

thanks for immediate response sir. here's my dump file.

View attachment 202503


you mentioned about this:

* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown

the selection I've got is 128. I hope thats fine..

waiting for your reply sir thanks again.

These crashes were caused by memory corruption/exception (probably a driver).
Please run these two tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have raid update its Driver.



Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html



Driver verifier

Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

 

[sk0t0s]

Hi zigzag3143, thank you for immediate response.

I will try all the steps later, I'm currently at the office right now. But I will post and update you as long as I finish those steps you mentioned. Thanks

 

[sk0t0s]

Hi zigzag3143, I already run the Memtest and apparently one of my RAM has error even if I put it in other slot of my mobo.

But I'm still running the Driver Verifier for atleast 36 hours just to be sure.

I will update you if there a crash happen during that time. Thanks

 

[sk0t0s]

It's been 12hours now, so far there's no crash happening. I think the problem is solved.

Many thanks to you Sir zigzag3143...