bSOD playing E:TW only started recently, never used to

ihatewindowsomg

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I'm not sure why but for some reason lately during battles I'm getting a blue screen of death trying to play Empire: Total War.

I've updated my graphics and audio drivers to no avail, still crashing.

The dump zip file thingy attached

Computer typeEdit Value
PC/Desktop
Computer Manufacturer/Model NumberEdit Value
Custom
OSEdit Value
Windows 7 Ultimate (x64) Service Pack 1 (build 7601)
CPUEdit Value
AMD FX 6300 6-core 3.5ghz
MotherboardEdit Value
Gigabyte Technology Co., Ltd. GA-970A-DS3
MemoryEdit Value
8174 Megabytes Usable Installed Memory
Graphics Card(s)Edit Value
AMD Radeon HD 6800 Series [Display adapter]
Sound CardEdit Value
Asus Xonar DG
Hard DrivesEdit Value
WDC WD1600JS-22MHB0 [Hard drive] (160.04 GB) -- drive 1, s/n WD-WCANM4480587, rev 02.01C03, SMART Status: Healthy
WDC WD6400AAKS-75A7B2 [Hard drive] (640.13 GB) -- drive 0, s/n WD-WCASYA304992, rev 01.03B01, SMART Status: Healthy

Any help would be greatly appreciated thank you!
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate (x64) Service Pack 1 (build 7601)
CPU
AMD FX 6300 6-core 3.5ghz
Motherboard
Gigabyte Technology Co., Ltd. GA-970A-DS3
Memory
8174 Megabytes Usable Installed Memory
Graphics Card(s)
AMD Radeon HD 6800 Series [Display adapter]
Hard Drives
WDC WD1600JS-22MHB0 [Hard drive] (160.04 GB) -- drive 1, s/n WD-WCANM4480587, rev 02.01C03, SMART Status: Healthy
WDC WD6400AAKS-75A7B2 [Hard drive] (640.13 GB) -- drive 0, s/n WD-WCASYA304992, rev 01.03B01, SMART Status: Healthy
Antivirus
avast
Browser
chrome
Your OS installation is counterfeit. You have an Acer OEM PID on a Gigabyte motherboard.

[FONT=&quot]Host Name: WEWEW[/FONT]
[FONT=&quot]OS Name: Microsoft Windows 7 Ultimate [/FONT]
[FONT=&quot]OS Version: 6.1.7601 Service Pack 1 Build 7601[/FONT]
[FONT=&quot]OS Manufacturer: Microsoft Corporation[/FONT]
[FONT=&quot]OS Configuration: Standalone Workstation[/FONT]
[FONT=&quot]OS Build Type: Multiprocessor Free[/FONT]
[FONT=&quot]Registered Owner: TommyT[/FONT]
[FONT=&quot]Registered Organization: [/FONT]
[FONT=&quot]Product ID: 00426-OEM-8992662-00006[/FONT]
[FONT=&quot]Original Install Date: 17/07/2013, 15:34:19[/FONT]
[FONT=&quot]System Boot Time: 10/06/2014, 16:20:30[/FONT]
[FONT=&quot]System Manufacturer: Gigabyte Technology Co., Ltd.[/FONT]
[FONT=&quot]System Model: GA-970A-DS3[/FONT]
[FONT=&quot]System Type: x64-based PC[/FONT]
[FONT=&quot]Processor(s): 1 Processor(s) Installed.[/FONT]
[FONT=&quot] [01]: AMD64 Family 21 Model 2 Stepping 0 AuthenticAMD ~3500 Mhz[/FONT]
[FONT=&quot]BIOS Version: Award Software International, Inc. F4,

[/FONT]
Counterfeit installations such as yours contained heavily modified code that causes the installation to behave it unexpected ways. Analysing BSOD's and determining their causes on these sorts of installations is very unreliable. For this reason, many analysts won't attempt it.

My recommendation is to install a genuine Windows 7. This will minimise the problems you are experiencing, and make subsequent diagnosis of BSOD's far more reliable. Once you are running a genuine Windows 7 installation, and are still experiencing BSOD's, we will be happy to help you solve them :)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
It's not counterfeit it's the same windows installation I had when I bought the computer 4 years ago, though come to think of it when I switched from Intel Pentium to AMD and got a new motherboard my dad did do a reinstall using his disc something about different chipsets I don't know I'm not computer savvy but it wasn't formatted so i shouldn't imagine it would have changed much.

Anyway this only started happening in the last few weeks it's worked perfectly fine for 4 years :/

But fine don't help then guess i'll play a different game -_-
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate (x64) Service Pack 1 (build 7601)
CPU
AMD FX 6300 6-core 3.5ghz
Motherboard
Gigabyte Technology Co., Ltd. GA-970A-DS3
Memory
8174 Megabytes Usable Installed Memory
Graphics Card(s)
AMD Radeon HD 6800 Series [Display adapter]
Hard Drives
WDC WD1600JS-22MHB0 [Hard drive] (160.04 GB) -- drive 1, s/n WD-WCANM4480587, rev 02.01C03, SMART Status: Healthy
WDC WD6400AAKS-75A7B2 [Hard drive] (640.13 GB) -- drive 0, s/n WD-WCASYA304992, rev 01.03B01, SMART Status: Healthy
Antivirus
avast
Browser
chrome
Code:
BugCheck [COLOR="Red"]F4[/COLOR], {[COLOR="Blue"]3[/COLOR], [COLOR="SeaGreen"]fffffa80093e24b0[/COLOR], fffffa80093e2790, fffff8000377d270}

----- ETW minidump data unavailable-----
Probably caused by : [COLOR="SeaGreen"]wininit.exe[/COLOR]

wininit is the session 0 initialization which is marked as a critical system process, if terminated for any reason the system bugchecks which it has done.

Unfortunately, this isn't a Kernel Memory Dump so I can't check the virtual memory usage, therefore I cannot lean towards hardware or software.
We should try these tests first, then if no errors pop up switch to Kernel Memory Dumps.

Run a Disk Check to scan for errors

   Note

Afterwards go into an Elevated Command Prompt (Run as administrator) and type in sfc /scannow
If it finds errors reboot and run the scan two more times


Run SeaTools to see if your HDD or SSD is failing

Post back the results.

Follow these instructions on how to change to Kernel Memory Dumps.

http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

Once changed wait for another BSOD, then upload the new dump file to a file sharing website like OneDrive.
The new dump file will be located in C:/Windows/memory.dmp.

Don't zip it up as it corrupts the dump file by compressing it.

Code:
[COLOR="red"]Advanced SystemCare 7[/COLOR]	"c:\program files (x86)\iobit\advanced systemcare 7\asctray.exe" /auto	WEWEW\TommyT	HKU\S-1-5-21-1690549905-3012140248-608390324-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
[COLOR="Red"]DAEMON Tools Lite[/COLOR]	"c:\program files (x86)\daemon tools lite\dtlite.exe" -autorun	WEWEW\TommyT	HKU\S-1-5-21-1690549905-3012140248-608390324-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

These programs can cause BSODs, remove advanced system care then remove Daemon tools by following these instructions.

Daemon Tools/Alcohol is known cause of BSODs, you will have to find an alternative as there is no way around this.

Registry and SPTD problems | DAEMON Pro Help
How to remove sptd.sys from system

1. Uninstall Daemon Tools.
2. Download the SPTD standalone installer and follow these steps:
3. Double click the executable to open it
4. Click the button shown below

picture.php


If the button it is grayed out, as shown in the image, there is no more SPTD installation on your system, and you can just close the window.


Yep, Boozad is correct, I missed that...
your installation is counterfeit, you must install genuine media.
 

My Computer My Computer

Computer type
PC/Desktop
It's not counterfeit it's the same windows installation I had when I bought the computer 4 years ago, though come to think of it when I switched from Intel Pentium to AMD and got a new motherboard my dad did do a reinstall using his disc something about different chipsets I don't know I'm not computer savvy but it wasn't formatted so i shouldn't imagine it would have changed much.

Anyway this only started happening in the last few weeks it's worked perfectly fine for 4 years :/

That's the problem then. OEM Windows are permanently tied to the motherboard, and can only be activated on the exact same computer. When you changed the motherboard, it's no longer the same computer and is why it will not activate.

You'll need to purchase a new retail copy of Windows to install and activate on your computer instead now. :(

But fine don't help then guess i'll play a different game -_-

A bad attitude like that will not get you any help.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
It might not work; but better to have a try, IMHO.

I used this method a few times .... in critical situations. Never been unhappy with the result.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
I'll try that ARc thanks.

And hmm interesting

I use both daemon tools AND Advanced Systemcare 7

I didn't know Systemcare could cause that stuff. Come to think of it I did only install that recently

Fixed: So I turned turbo boost off and then uninstalled Advanced SystemCare 7 and launched E:TW and went into quick battle

No BSOD! Thanks for your unofficial help i do appreciate it :)
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate (x64) Service Pack 1 (build 7601)
CPU
AMD FX 6300 6-core 3.5ghz
Motherboard
Gigabyte Technology Co., Ltd. GA-970A-DS3
Memory
8174 Megabytes Usable Installed Memory
Graphics Card(s)
AMD Radeon HD 6800 Series [Display adapter]
Hard Drives
WDC WD1600JS-22MHB0 [Hard drive] (160.04 GB) -- drive 1, s/n WD-WCANM4480587, rev 02.01C03, SMART Status: Healthy
WDC WD6400AAKS-75A7B2 [Hard drive] (640.13 GB) -- drive 0, s/n WD-WCASYA304992, rev 01.03B01, SMART Status: Healthy
Antivirus
avast
Browser
chrome
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