BSOD playing Fifa 16

[dennisbm]

Hello everyone,

I am experiencing a lot of trouble lately playing Fifa16.

10-4-2015:
1. Fifa 16 crashes frequently on a blue screen memory dump.
Especially while I'm trying to start a new match (pro clubs) but also during a match.
Sometimes it just crashed back to desktop and sometimes a blue screen.

10-6-2015:
2.a I made some free space on my HD etc.
2.b So I decided to repair the game in Origin.

10-7-2015:
3. Now, when I try to start the game, it starts up but won't go further than the Fifa 16 screen with 3 dots which are flickering but suddenly stop and then I get the message "Fifa 16 is not working anymore".


Some other help said it could be my Hard Disk but I am not sure, so hopefully someone can help me to figure out what is causing this?

 

[dennisbm]

My File

 

[axe0]

Hi dennisbm,

Welcome to the 7forums.

Please check {windows partition}\windows\minidump and check if there are any dump files saved.
The zip is empty of dump files.
Please make sure your pc is configured for small dump files How to configure minidump | Windows 7 tutorial

Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.

1. Uninstall Daemon Tools
2. Download the SPTD standalone installer and follow these steps:
   • Double click the executable to open it
   • Click on the button shown below

If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

 

[dennisbm]

Thank you for welcoming me and very much for responding


I configured the options to create a small memory dump File on BSOD

now I will delete DAEMON tools and follow your steps

I downloaded what you said

and no SPTD version was detected

 

[axe0]

If you get any BSOD, please use the tool again and upload the zip file.

 

[dennisbm]

Thanks but where can someone help me with this now?

I do not get the BSOD's anymore since the game won't start and freezes on fifa16 logo screen.


Is it a possibility that I have to format C:/?

well please have a look if you want.

 

[axe0]

Have you tried to reinstall the game?

 

[dennisbm]

Yes I have tried a lot of thing by the way

 

[axe0]

Please list them up

This might be the section you need Gaming

 

[dennisbm]

Made free space on HD
Updated Bios
Repaired the game in origin
Reinstalled the game
Updated driver Graphics
Other resolutions & Settings in windows as well as the game itself

Earlier I found something that dissapeared after I tried all those things:
there was a ! and something with Teredo Tunneling Pseudo or something.

Well I'll tell you anything you want to know

 

[axe0]

Diagnostics Test

 HDD TEST

Run SeaTools to check the integrity of your HDD. http://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html

   Note

Do not run SeaTools on an SSD as the results will be invalid.

Run chkdsk http://www.sevenforums.com/tutorials/433-disk-check.html

 

[dennisbm]

I tried to run SeaTools but while the program was starting up I got a BSOD
so then I rebooted my pc and there were no files in Windows/Minidump.

So I tried another way to configure it which I will now try, After that I
will try again to run Seatools and do as you said.

 

[dennisbm]

I got a BSOD again trying to run Seatools.

After I did it manually, with no result I ran: Create_Minidump_on_BSOD.reg from the link you gave me.

And after that BSOD I guess there are still no files in /Minidump

 

[axe0]

According to the logs, the last crash is from several months ago.

Please remove some files from the C partition to increase the free space to at least 10-15%.
Every partition needs at least 10-15% free space so Windows can do its thing in the background.

   Warning

Less free space could cause BSOD's

Please try following:

• Open an admin command prompt
• Copy/paste "sfc/scannow" (without quotes) and press enter
• When it finished reboot your system
• Open again an admin command prompt
• Enter sfc/scannow again

If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation", please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.

After removing files and SFC, please try SeaTools again.

 

[dennisbm]

Okay I did do sfc/scannow

And I guess there is something wrong.

You also understand Dutch right?

 

[axe0]

I am a dutch guy

Please download and install Malwarebytes free (Uncheck trial version in the installation process)
Please run a threat scan with Malwarebytes, a full scan with your AV, scan your system with Adwcleaner and Kaspersky TTDSKiller.

Don't run sfc from your user account.
It should be C:\Windows\System32\ where sfc needs to run from.

 

[dennisbm]

CBS.log

https://mega.nz/#!Fs0nGLra!mQ03R1efExtdxgDXgvjb3q9pIQ9Qxb2YxoQNkTvEBD8

I did everything you said

 

[axe0]

What are the scan results?

Please try sfc, reboot, sfc a few more times.

 

[dennisbm]

Can't run SeaTools because I get a BSOD

 

[axe0]

What error code did you get?
If you don't know it, please make a photo of it next time.