BSOD playing games, using browsers and skype

[WindowsChayce]

BSOD been happening for a while now till the point that I have tried everything that was recommended by others. Was wondering if you guys would be able to help, cheers.

 

[YoYo155]

   Note

- See post #15 -

​

Hello and welcome to 7F .

What I'm seeing is the graphics adapter failing to "wake up" from an idle state over several driver
version, your laptop features nVidia's Optimus technology which is designed to conserve power
by switching between the integrated graphics and the more powerful (and power hungry GPU chip)
and that is what the OS is failing to do.

Other Verifier enabled dumps show a couple of drivers at fault, one of which is known
to be BSOD inducing with the 2009 version which you're using, but those are not
the more pressing matter.

I'm pretty sure you can't disable the optimus feature but I'll ask other members for more assistance
on this subject in case there is something I'm unaware of .

• Optimus Technology | NVIDIA

Other bugchecks:

BugCheck 10D, {5, 0, 1024, fffffa800af45420}

*** WARNING: Unable to verify timestamp for xusb21.sys
*** ERROR: Module load completed but symbols could not be loaded for xusb21.sys
Probably caused by : [COLOR=Red][U][B]xusb21.sys[/B][/U][/COLOR] ( xusb21+2888 )

The problematic version mentioned above.

lmvm xusb21
start             end                 module name
fffff880`06c43000 fffff880`06c55100   xusb21   T (no symbols)           
    Loaded symbol image file: xusb21.sys
    Image path: \SystemRoot\system32\DRIVERS\xusb21.sys
    Image name: xusb21.sys
    Timestamp:        [COLOR=Red][U][B]Fri Aug 14 01:10:17 2009[/B][/U][/COLOR]

• Driver Reference Table - xusb21.sys

BugCheck C4, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for bflwfx64.sys
*** ERROR: Module load completed but symbols could not be loaded for bflwfx64.sys
Probably caused by : [COLOR=Red][U][B]bflwfx64.sys[/B][/U][/COLOR] ( bflwfx64+55d8 )

lmvm bflwfx64
start             end                 module name
fffff880`04097000 fffff880`041ec000   bflwfx64 T (no symbols)           
    Loaded symbol image file: bflwfx64.sys
    Image path: \SystemRoot\system32\DRIVERS\bflwfx64.sys
    Image name: bflwfx64.sys
    Timestamp:        [COLOR=Red][U][B]Thu Mar 10 17:08:25 2011[/B][/U][/COLOR]

• Driver Reference Table - bflwfx64.sys

 

[WindowsChayce]

Ok thankyou, look forward to getting back to you

 

[Slartybart]

Please update the information in your Sevenforums system specs.

The easiest way to do that is to follow this tutorial: http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

Thanks

 

[WindowsChayce]

filled as much as i could

 

[Slartybart]

Thanks,

Is this a custom built machine? Please make one small change to indicate either custom build or manufacturer (HP, Dell, Asus..) and the model # - Click on any members My System Specs link (lower left corner of any post) to see how they entered the information.

You'll have to manually enter the information here
Also, please post the following system information: Speccy snapshot. The more information about your computing environment, the better members can help you find a solution.

Bill

---

How to publish a Speccy snapshot:
Click on the Speccy file menu and select Publish Snapshot. This method removes sensitive information and provides you with a link to the report.

Copy the link returned from Publish Snapshot and paste it in a post on this thread so members have more information to better assist you.

Speccy snapshot of my machine: http://speccy.piriform.com/results/CHlegp43qppad1Ua8dOLDAj

filled as much as i could

 

[WindowsChayce]

Yes my PC is custom built and I don't know how to find out the model number if you could help me with that.

Speccy screenshot: http://speccy.piriform.com/results/3wArZPePTdcahlpT053gS4h

 

[Slartybart]

Thanks Chayce,

There is no model # then - it's a custom rig.

Mobo pages posted just for reference.
Specs: http://www.asus.com/Motherboards/P8Z68V/#specifications
Manuals: ASUSTeK Computer Inc. -Support- Manual & Document - P8Z68-V
Downloads: ASUSTeK Computer Inc. -Support- Driver & Tools - P8Z68-V

It has been suggested in other threads that Intel® Smart Response Technology (IRST) might cause BSODs. I've also read posts regarding BSODs with JMicron controllers are present.

Let me look around for more information on that.

I'll probably have to ask for more help, hang tight.

Bill

 

[Slartybart]

Updating Intel drivers might help, see what the Intel auto-detect option suggests

Support > Intel Download Center

Intel® Driver Update Utility: Automatically scan your system for up-to-date drivers and install them quickly.

 

[YoYo155]

Thank you Slartybart .

WindowsChayce, Let's try this shall we?

Global Profile Settings
Global profile settings are accessible from
within the NVIDIA Control Panel, under the
Manage 3D Settings->Global Settings
tab.
The Global Settings Preferred graphics processor
attribute value can be either
1) Integrated,
2) High Performance, < We want this to be set as the active setting.
or 3) Auto-select.
When the Preferred graphics processor attribute is set to Integrated, any
application that has a profile which is set to Use global setting, or any application which
does not have an associated profile will render using Integrated Graphics. Likewise,
if set to High Performance, applications matching the same criteria will render using High
Performance Graphics.
If the attribute is set to Auto-select, then the global profile setting
is ignored, and applications with profiles will render using the default value for the
given application, and any other application will render using Integrated Graphics.

• http://developer.download.nvidia.co...megraphics/files/OptimusRenderingPolicies.pdf

Please set that and work with the PC as you would normally and see how things go.
Let us know !

 

[Slartybart]

You're welcome YoYo

Thank you Slartybart .

This might be a developers internal technical reference, or it might make the option available... not sure.

Global Variable NvOptimusEnablement (new in Driver Release 302)
Starting with the Release 302 drivers, application developers can direct the Optimus driver at runtime to use the High Performance Graphics to render any application–even those applications for which there is no existing application profile.

I'll bow out and leave this to the BSDO team.

 

[WindowsChayce]

tried all of that and did everything but it just happened

 

[YoYo155]

Upload the new dumps, they might be different .

 

[WindowsChayce]

View attachment 290331

 

[YoYo155]

Well, this is embarrassing , I accidentally posted the initial analysis in the wrong thread (tab),
there's a first time for everything apparently .

I'm sorry about the confusion!
Single tab from now on.

The analysis (it's yours this time );

Going through the dumps I see quite a lot of activity mainly with the filter manager
(used by security software), NTFS and NETIO. The second tier or frequency bugchecks
were graphics and memory related.

I would like you to please scan your PC for possible infections seeing that you're already using
a pair of well regarded security programs which I doubt they cause the issues (for now).

• Download TDSS-Killer and scan for rootkits.
• Download Kaspersky Rescue CD and scan for other types of infections. (a how-to tutorial)
• Follow this tutorial on how to use the SFC/ SCANNOW tool in Windows.
• Confirm that your SSD is running the latest firmware and is in good working order, SV300S3Toolboxv.

Test your secondary HDD for errors using Seatools For DOS;
In your case it's drive F: i.e. chkdsk F: /r

   Warning

The Following Method Should NOT Be Performed On An SSD!

Testing the HDD:

1. Perform a Disk Check | Disk Check
2. Then Post the results following | THIS METHOD
3. Download SeaTools for DOS if you don't want to use a CD to test the HDD you can use YUMI – Multiboot USB Creator to create a bootable USB (instructions are found at the bottom of both pages).
4. If SeaTools for Windows is unable to recognize your HDD visit HDDdiag and follow the instructions.

If SeaTools For DOS does not recognize the drive;
Boot into the BIOS using the *Fxkey.
Look for an entry called SATA Mode (or something similar), it should be set to IDE / AHCI.
It's probably set to AHCI which is why SeaTools doesn't recognize them in the DOS environment.
Set it to IDE then save and exit usually by pressing the F10 key.
Now boot into SeaTools and it should detect the drives.
Start the Long Test and let it run.
Upon completion don't try to boot into Windows as it will only result in a BSOD, go back into the BIOS
and change the SATA setting back to what it was in the first place.

• *Popular BIOS access keys.

Reset your Page File:

1. rb:Start Menu> Run >type control.exe system
and press the Enter key.
A windows will open and on the Left hand side you will see Advanced system settings, click it.

2. Next click on the Advanced tab and Settings which correspond to the Performance section;

3. Then the Advanced tab once more and click on the Change button;

4. Untick the checkbox next to Automatically manage paging file size for all drives;

5. Select No paging file and Click on the Set button;

6. Confirm all the windows.

7. Restart the PC.

8. Reverse the procedure, by following steps 1-3, only this time select System managed size
and click the Set button;

9. Recheck the box next to Automatically manage paging file size for all drives
and exit the windows by clicking the OK button;

10. Confirm all of the remaining windows by click the OK button
and restart once again to take affect.



Testing the RAM:

Test and Diagnose RAM Issues with Memtest86+:

• RAM - Test with Memtest86+

   Tip

• :info: Pay close attention to part 3 of the tutorial "If you have errors"
• :tip: Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.

When done with the testing procedure take a picture and upload it here.

Post back .

 

[WindowsChayce]

yes you confused me aswell haha. No worries ill try get that done tonight and get back to you

 

[YoYo155]

How did things go?