BSOD playing LoL/SC2/Skyrim/ARMA2 error 0x124

[xtaki]

It happens randomly, sometimes in the middle of games or sometimes after a few hours

My specs:

Mainboard : Asus M4A77TD
Chipset : AMD RD770
Processor : AMD Phenom II X4 965e @ 3400 MHz
Physical Memory : 4096 MB (2 x 2048 DDR3-SDRAM )
Video Card : ATI Radeon HD 5670
Hard Disk : Hitachi HDS721010CLA332 ATA Device (1000GB)
Network Card : Realtek Semiconductor RTL8168/8111 PCIe Gigabit Ethernet Adapter
Operating System : Windows 7 Home Premium Home Edition Media Center 6.01.7601 Service Pack 1 (64-bit)

 

[Arc]

Hello xtaki.

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

[COLOR=Red]WHEA_UNCORRECTABLE_ERROR (124)[/COLOR]
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
[COLOR=Red]Arg1: 0000000000000000, Machine Check Exception[/COLOR]
Arg2: fffffa80053708f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`031c46f0 fffff800`02d14ca9 : fffffa80`053708d0 fffffa80`03a40b50 00000000`0000000b 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`031c4c10 fffff800`02bf5557 : fffffa80`053708d0 fffff800`02c6f2d8 fffffa80`03a40b50 00000000`00000206 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`031c4c40 fffff800`02b5c935 : fffff800`02cd0ae0 00000000`00000001 fffffa80`04907820 fffffa80`03a40b50 : nt!WheapProcessWorkQueueItem+0x57
fffff880`031c4c80 fffff800`02adb641 : fffff880`0105de00 fffff800`02b5c910 fffffa80`03a40b00 fffffa80`03a40b50 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`031c4cb0 fffff800`02d68e5a : 00000000`00000000 fffffa80`03a40b50 00000000`00000080 fffffa80`0396eb30 : nt!ExpWorkerThread+0x111
fffff880`031c4d40 fffff800`02ac2d26 : fffff880`02f63180 fffffa80`03a40b50 fffff880`02f6dfc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`031c4d80 00000000`00000000 : fffff880`031c5000 fffff880`031bf000 fffff880`031c3d90 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME:  AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------

If you are overclocking, set everything back to default.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

And follow the guide: http://www.sevenforums.com/crash-lo...top-0x124-what-means-what-try.html#post354696

Let us know the results.

 

[xtaki]

I hit about 9100 frames in 30 minutes in furmark before I stopped it and the temperature was at a constant 52~51C, no artifacts either so I'm assuming it's passed?

Still doing the rest

EDIT: Ran Prime95 for 2 hours, all passes no errors or warnings. I'll test the RAM tonight

Also, I don't know what the default settings are for my desktop so..

 

[Arc]

Continue with the tests, and inform us the results.

Enter into the BIOS and see if the CPU clock settings are set to be default or not.

Asking it coz it is difficlt to get rid of stop 0x124 in an overclocked system.

 

[xtaki]

The CPU settings are set on auto so I'm not sure what to do about that

No BSOD yesterday or today so I'm not sure whether I should still check it out

My desktop WAS moved though so maybe a loose cable?

EDIT: I take it back, I just had another BSOD while playing ARMA 2

Also I have the memtest on usb and boot settings on usb first but it doesn't run

 

[Arc]

Nit only memtest, but also furmark

 

[xtaki]

Yeah I did furmark already

 

[xtaki]

Okay I'm tweaking around with my OC settings and I'm no longer getting Windows Explorer has stopped working x5 or so when it first shows the desktop.

 

[Arc]

Let us know for any further issue.

 

[xtaki]

It crashed again and I had to revert it all back to auto

 

[Arc]

It crashed again and I had to revert it all back to auto

That's a good step.

If the crashes with stop 0x124 continue to occur, follow it step #9 of http://www.sevenforums.com/crash-lo...top-0x124-what-means-what-try.html#post354696.

9) If all else fails, start removing items of hardware one-by-one in the hope that the culprit is something non-essential which can be removed. Obviously, this type of testing is a lot easier if you've got access to equivalent components in order to perform swaps.

 

[xtaki]

I do have extra RAM that's equivalent and a few spare video cards so I'll run the memtest first then resort to that if I have to.

 

[xtaki]

Okay so I have come to the realization finally that it's probably an overheating issue because it happens after a few hours or sometimes not at all

Should I replace the thermal paste? Video Card? Maybe dust it out?

 

[Arc]

Check the system temps using speccy .... is it really overheating?

If so, do these, step by step.
1. Clean inside the computer, Specially the air vents and the fan grills.
2. Open the CPU, check the thermal paste. If possible, apply thermal paste again.
3. Afford additional cooling.

 

[xtaki]

Only explanation I can think of especially since it occurs after being on for awhile

plus there doesn't seem to be anything wrong with the other components

Actually maybe I should elaborate on what happens,

when it crashes sometimes it shows green vertical stripes, the sound continues playing most of the time until it restarts.

 

[ICIT2LOL]

Personally I would be redoing the thermal compounds on everything CPU GPU and giving the whole thing a good clean out. Clean out the GPU and RAM slots - cut a thin strip of credit card (round off the corners) and wrap a small piece of non fluffy microweave cloth over the end dampen it with a tiny bit of alcohol and GENTLY wipe down the slots.

If you know what the temps are anything in excess of 50C I would be starting to get concerned about. Most devices with chips have Tcase measurements and if you can find the out use that as the base for being concerned Tcase is see this for more info on what this is - Processors — Processor operation temperature FAQ

 

[Layback Bear]

First thing we need this.
http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

As Arc has already recommended use Speccy for temps and specs also.
It would also help with a little history of what you have done working with the hardware trying to fix this problem.
Until this problem is repaired no overclocking.
Very precise answers to question and we should be able to help you get fixed.
-----------
Look in the lower left of Arc's or my post (My System Specs) that is the kind of information we need installed there. I will follow your every post.

 

[ICIT2LOL]

Hum Bear I thought this had already been done and the symptoms to me certainly look very suspicious of heat degradation eh?

 

[Layback Bear]

I don't see the OP's specs. It very well might be temp related. We can't really help fix a car if we don't know what kind of car we are working on.
We also need to know what has already been done or tried. (Some History)

 

[Pauly]

Error seems to be CPU related quite possibly by overheating but its impossible to be sure

Common Platform Error Record @ fffffa800494e8f8
-------------------------------------------------------------------------------
Record Id     : 01cdff5acdb18864
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 1/31/2013 2:29:44 (UTC)
Flags         : 0x00000002 PreviousError
===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa800494e978
Section       @ fffffa800494ea50
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal
Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : BUS error
Operation     : Generic
Flags         : 0x00
Level         : 3
CPU Version   : 0x0000000000100f43
Processor ID  : 0x0000000000000000
===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa800494e9c0
Section       @ fffffa800494eb10
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal
Local APIC Id : 0x0000000000000000
CPU Id        : 43 0f 10 00 00 08 04 00 - 09 20 80 00 ff fb 8b 17
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
Proc. Info 0  @ fffffa800494eb10
===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa800494ea08
Section       @ fffffa800494eb90
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal
Error         : BUSLG_GENERIC_ERR_*_TIMEOUT_ERR (Proc 0 Bank 4)
  Status      : 0xfa00000000070f0f

Get some temp monitoring software installed and report back on those temps