BSOD playing NBA 2k12 and COD Modern Warfare 2

jappy512

New member
Local time
2:23 AM
Messages
2
Laptop Model: Acer 4750G
Processor: Intel Core i5-2410M
Memory: 6GB DDR3 RAM
HDD: 640GB
Graphics: Nvidia GeForce GT 540M 2GB
OS: Win7 Ultimate x64

Good day guys my laptop always receive the following error when playing games. Already updated BIOS and Video Card with latest driver. Thank you in advance.

Here are some info:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 13321

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800B5C94E0
BCP2: FFFFF88010AF2AA4
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\041912-16442-01.dmp
C:\Users\Johnc\AppData\Local\Temp\WER-49748-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core i5-2410M6GB DDR3Nvidia Geforce GT 540M 2GB
Computer type
Laptop
Computer Manufacturer/Model Number
Acer 4750g
OS
Windows 7 Ultimate x64
CPU
Intel Core i5-2410M
Memory
6GB DDR3
Graphics Card(s)
Nvidia Geforce GT 540M 2GB
Sound Card
Realtek
Monitor(s) Displays
14 inches HD LED LCD
Screen Resolution
1366x768
Hard Drives
640GB HDD
Internet Speed
1.5Mbps
"A stop-0x116 is not a true crash in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps

http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html
 

My Computer My Computer

At a glance

Win 7 Ultimate 64-bit. SP1.Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6...8 DDR 3 RAM. 1066MHZATI 1024 MB. DDR3. Radeon HD5650
Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
Back
Top