BSOD playing Second Life, 0x0000003b

JaredH

New member
Local time
7:04 AM
Messages
7
This has been happening for a few days now. I've been getting constant blue screens whenever I'm on Second Life for more than 10 minutes or so.
I did a clean install of Windows 7 on a new HDD and still seem to have this issue.
Minidump attached.

Here are my specs:
Windows 7 Home Premium 64-bit
5.00GB DDR2 Ram
640GB Hard Drive
AMD Athelon x2 250
ATI Radeon HD 6770
Antec Earthwatts EA-750 Green 750W Power Supply
M2N78-LA (Violet6) Motherboard
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Home Premium 64-Bit
Memory
8GB DDR3
Screen Resolution
1920x1080
Hard Drives
Size: 640 GB
Interface: SATA
Transfer rating: 3.0 Gb/sec
Rotational Speed: 7200 RPM
Cooling
PSU Fan, 1 case fan, CPU Fan, GPU fan.
Keyboard
Logitec G105
Mouse
Logitec G600
Internet Speed
50mb/sec
Antivirus
Avast
Browser
Firefox

My Computer

Computer type
PC/Desktop
OS
Windows 7 Pro 64 bit SP1
CPU
Intel Core i7 950 Quad OC'ed to 3.2 GHZ
Motherboard
ASRock X58
Memory
12GB DDR 3
Graphics Card(s)
Radeon HD 5870 1GB
Sound Card
Onboard
Monitor(s) Displays
23" Acer HD
Screen Resolution
1920x1080
Hard Drives
128GB SSD
PSU
700W
Case
Coolermaster
Antivirus
Avast Free
Browser
Firefox
Can i leave this over night while i'm asleep?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Home Premium 64-Bit
Memory
8GB DDR3
Screen Resolution
1920x1080
Hard Drives
Size: 640 GB
Interface: SATA
Transfer rating: 3.0 Gb/sec
Rotational Speed: 7200 RPM
Cooling
PSU Fan, 1 case fan, CPU Fan, GPU fan.
Keyboard
Logitec G105
Mouse
Logitec G600
Internet Speed
50mb/sec
Antivirus
Avast
Browser
Firefox
Update: 4 passes with no errors
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Home Premium 64-Bit
Memory
8GB DDR3
Screen Resolution
1920x1080
Hard Drives
Size: 640 GB
Interface: SATA
Transfer rating: 3.0 Gb/sec
Rotational Speed: 7200 RPM
Cooling
PSU Fan, 1 case fan, CPU Fan, GPU fan.
Keyboard
Logitec G105
Mouse
Logitec G600
Internet Speed
50mb/sec
Antivirus
Avast
Browser
Firefox
I'm about to leave for work, but am posting this to get you started....

Please provide this information so we can thoroughly diagnose the problem(s): http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

SP1 isn't installed, please do the following:
Installing Windows 7 Service Pack 1
1. Visit the PC manufacturer's website and update ALL drivers. DO NOT use Windows Update or the "Update drivers" function of Device Manager.
2. Check Device Manager for any unknown/disabled devices - if there are unknown/disabled devices, fix them with the latest drivers from the device manufacturer's website (not the PC Manufacturer)
3. Visit Windows Update and get all updates (may take repeated visits)
4. Visit Windows Update and get Service Pack 1 (usually under Important Updates). Read these notes for installing SP1: Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 from the Microsoft Download Center
5. Visit Windows Update and get any other available updates. May take repeated visits, but keep it up until you get several "Windows is updated" results.
If you're having difficulties with installing a Service Pack, please use the SURTool from this link: What is the System Update Readiness Tool?
Also, check out this troubleshooting link from Microsoft: Troubleshoot problems installing Service Pack 1 (SP1) for Windows 7 and Windows Server 2008 R2

I have had limited success in installing updates/Service Packs when using a "clean boot". I suspect that I'm just bypassing the problem - and that it can come back to bite me in the butt later on.

If that doesn't stop the BSOD's, then please run Driver Verifier according to these instructions: Driver Verifier Settings

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
Code:
[font=lucida console]
nvstor64.sys          Mon Jun 22 18:23:37 2009 (4A400469)
amdxata.sys           Tue May 19 13:56:59 2009 (4A12F2EB)
MpFilter.sys          Fri Mar 09 06:05:26 2012 (4F59E3F6)
SmartDefragDriver.sys Fri Nov 26 04:29:40 2010 (4CEF7E04)
nvmf6264.sys          Thu Jul 30 19:48:18 2009 (4A723142)
atikmpag.sys          Tue Apr 19 21:22:32 2011 (4DAE3558)
nvsmu.sys             Mon Jun 29 03:36:37 2009 (4A486F05)
AtihdW76.sys          Wed Nov 17 07:02:04 2010 (4CE3C43C)
amdiox64.sys          Thu Feb 18 10:17:53 2010 (4B7D5A21)
atikmdag.sys          Tue Apr 19 21:53:29 2011 (4DAE3C99)
RTKVHD64.sys          Tue Mar 27 05:01:50 2012 (4F7181FE)
ALSysIO64.sys         Sat Jul 09 20:27:45 2011 (4E18F201)
[/font]

http://www.carrona.org/drivers/driver.php?id=nvstor64.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
http://www.carrona.org/drivers/driver.php?id=SmartDefragDriver.sys
http://www.carrona.org/drivers/driver.php?id=nvmf6264.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=nvsmu.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW76.sys
http://www.carrona.org/drivers/driver.php?id=amdiox64.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=ALSysIO64.sys

BSOD BUGCHECK SUMMARY
Code:
[font=lucida console]
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\051212-25131-01.dmp]
Built by: 7600.16988.amd64fre.win7_gdr.120401-1505
Debug session time: Sat May 12 03:14:14.686 2012 (UTC - 4:00)
System Uptime: 0 days 0:17:50.387
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+293e7 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  WerFault.exe
FAILURE_BUCKET_ID:  X64_0x50_nt!_??_::FNODOBFM::_string_+293e7
Bugcheck code 00000050
Arguments fffffe80`0594ec98 00000000`00000000 fffff800`02ce13a4 00000000`00000007
BiosVersion = 5.16   
BiosReleaseDate = 06/03/2010
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/font]
 

My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
I can't update it continues to blue screen during them
it also blue screens during the first thing you told me to do. But this time the message was 0x000000A irql_not_less_or_equal

More info: Sometimes after the bluescreen the computer will turn on but will not boot and no display is shown. Meaning yes, the power light does come on but nothing happens. There is no display on the monitor, not even the post screen, and the HDD light does not flash at all. It just turns on and that's it.
The fans are spinning inside the case but nothing is happening.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Home Premium 64-Bit
Memory
8GB DDR3
Screen Resolution
1920x1080
Hard Drives
Size: 640 GB
Interface: SATA
Transfer rating: 3.0 Gb/sec
Rotational Speed: 7200 RPM
Cooling
PSU Fan, 1 case fan, CPU Fan, GPU fan.
Keyboard
Logitec G105
Mouse
Logitec G600
Internet Speed
50mb/sec
Antivirus
Avast
Browser
Firefox
What you describe could indicate a faulty power supply or a USB/firewire/SD card peripheral that is interfering with the boot sequence. There are other causes as well, but those are the most common. Is your system still under warranty?

When you are able to get the system to turn on, can you reach the http://www.sevenforums.com/tutorials/666-advanced-boot-options.html screen and run Safe Mode? If you select Safe Mode with Networking, you should be able to follow the http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html and post here. See if you have better luck in Safe Mode with Networking.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
The 2 most common reasons for the inability to install a Service Pack are:
- older/outdated/incompatible drivers
- malware

Without the information that we've requested ( http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html ) we can't thoroughly evaluate your system.

Please replace your nVidia chipset drivers using a download from the nVidia website NVIDIA DRIVERS 15.56 WHQL

Then scan for malware using a couple of the free solutions here: Free Online AntiMalware Resources
 

My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
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