BSOD playing WoW, Locale 4105

H

Herbsy

New member
Local time
2:43 PM
Messages
1
Hello, I have been browsing your support forums and have seen that you guys are super helpful so I figured I would take a chance and see if you can help me before I give up and buy a new machine.

I've been getting more and more frequent BSOD events while playing World of Warcraft only, to the point now where it is unplayable. I receive this message upon restart...

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80003B58DF8
BCP3: FFFFF8800970AB60
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

I anxiously look forward to your opinions guys. Thank you very very much in advance.
 

My Computer My Computer

At a glance

Windows 7 64bitIntel i3 [email protected]6144mbGeForce GTX 560
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 64bit
CPU
Intel i3 [email protected]
Memory
6144mb
Graphics Card(s)
GeForce GTX 560
Antivirus
McAfee
Browser
Chrome

Hello and welcome Herbsy mate the dumps have issues with the graphics driver- so have you recently added a new card or updates??



If you like try uninstalling what you have and reinstall the driver again http://www.geforce.com/drivers



Code: 
*******************************************************************************
[/COLOR][/SIZE][/FONT][FONT=Times New Roman][SIZE=3][COLOR=#000000]*                                                                            *
[/COLOR][/SIZE][/FONT][FONT=Times New Roman][SIZE=3][COLOR=#000000]*                       BugcheckAnalysis                                   *
[/COLOR][/SIZE][/FONT][FONT=Times New Roman][SIZE=3][COLOR=#000000]*                                                                            *
[/COLOR][/SIZE][SIZE=3][COLOR=#000000]*******************************************************************************[/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000]VIDEO_TDR_FAILURE (116)
[/COLOR][/SIZE][/FONT][FONT=Times New Roman][SIZE=3][COLOR=#000000]Attempt to reset the display driver and recover from timeout failed.
[/COLOR][/SIZE][/FONT][FONT=Times New Roman][SIZE=3][COLOR=#000000]Arguments:
[/COLOR][/SIZE][/FONT][FONT=Times New Roman][SIZE=3][COLOR=#000000]Arg1: fffffa8009f443d0, Optional pointer to internal TDR recovery context(TDR_RECOVERY_CONTEXT).
[/COLOR][/SIZE][/FONT][FONT=Times New Roman][SIZE=3][COLOR=#000000]Arg2: fffff8800f9ff340, The pointer into responsible device driver module (e.g.owner tag).
[/COLOR][/SIZE][/FONT][FONT=Times New Roman][SIZE=3][COLOR=#000000]Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failedoperation.
[/COLOR][/SIZE][SIZE=3][COLOR=#000000]Arg4: 0000000000000004, Optional internal context dependent data.[/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000]Debugging Details:
[/COLOR][/SIZE][SIZE=3][COLOR=#000000]------------------[/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]

[FONT=Times New Roman][SIZE=3][COLOR=#000000]FAULTING_IP: 
[/COLOR][/SIZE][/FONT][FONT=Times New Roman][SIZE=3][COLOR=#000000]nvlddmkm+921340
[/COLOR][/SIZE][SIZE=3][COLOR=#000000]fffff880`0f9ff340 48ff25f9bfecff  jmp     qword ptr[nvlddmkm+0x7ed340 (fffff880`0f8cb340)][/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000]DEFAULT_BUCKET_ID:  [/COLOR][/SIZE][COLOR=red][SIZE=3]GRAPHICS_DRIVER_TDR_FAULT[/SIZE][/COLOR][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000]CUSTOMER_CRASH_COUNT:  1[/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000]BUGCHECK_STR:  0x116[/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000]PROCESS_NAME:  System[/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000]CURRENT_IRQL:  0[/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000]ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre[/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000]STACK_TEXT:  
[/COLOR][/SIZE][/FONT][FONT=Times New Roman][SIZE=3][COLOR=#000000]fffff880`02335b88 fffff880`044e1134 : 00000000`00000116 fffffa80`09f443d0fffff880`0f9ff340 ffffffff`c000009a : nt!KeBugCheckEx
[/COLOR][/SIZE][/FONT][FONT=Times New Roman][SIZE=3][COLOR=#000000]fffff880`02335b90 fffff880`044b4867 : fffff880`0f9ff340 fffffa80`07c7600000000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
[/COLOR][/SIZE][/FONT][FONT=Times New Roman][SIZE=3][COLOR=#000000]fffff880`02335bd0 fffff880`044e0f43 : 00000000`ffffd846 ffffffff`fffe7960fffffa80`09f443d0 00000000`0000000f : dxgkrnl!DXGADAPTER::Reset+0x2a3
[/COLOR][/SIZE][/FONT][FONT=Times New Roman][SIZE=3][COLOR=#000000]fffff880`02335c80 fffff880`045b103d : fffffa80`09ce7d50 00000000`0000008000000000`00000000 fffffa80`07c14010 : dxgkrnl!TdrResetFromTimeout+0x23
[/COLOR][/SIZE][/FONT][FONT=Times New Roman][SIZE=3][COLOR=#000000]fffff880`02335d00 fffff800`03b2573a : 00000000`034cbf7a fffffa80`07c8da00fffffa80`0542b040 fffffa80`07c8da00 : dxgmms1!VidSchiWorkerThread+0x101
[/COLOR][/SIZE][/FONT][FONT=Times New Roman][SIZE=3][COLOR=#000000]fffff880`02335d40 fffff800`0387a8e6 : fffff880`02fd5180 fffffa80`07c8da00fffff880`02fdffc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
[/COLOR][/SIZE][SIZE=3][COLOR=#000000]fffff880`02335d80 00000000`00000000 : 00000000`00000000 00000000`0000000000000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16[/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]

[FONT=Times New Roman][SIZE=3][COLOR=#000000]STACK_COMMAND:  .bugcheck ; kb[/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000]FOLLOWUP_IP: 
[/COLOR][/SIZE][/FONT][FONT=Times New Roman][SIZE=3][COLOR=#000000]nvlddmkm+921340
[/COLOR][/SIZE][SIZE=3][COLOR=#000000]fffff880`0f9ff340 48ff25f9bfecff  jmp     qword ptr[nvlddmkm+0x7ed340 (fffff880`0f8cb340)][/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000]SYMBOL_NAME:  nvlddmkm+921340[/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000]FOLLOWUP_NAME:  MachineOwner[/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000]MODULE_NAME: [/COLOR][/SIZE][COLOR=red][SIZE=3]nvlddmkm[/SIZE][/COLOR][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000]IMAGE_NAME:  [/COLOR][/SIZE][COLOR=red][SIZE=3]nvlddmkm.sys[/SIZE][/COLOR][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000]DEBUG_FLR_IMAGE_TIMESTAMP:  5457e833[/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000]FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys[/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000]BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys[/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000]ANALYSIS_SOURCE:  KM[/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000]FAILURE_ID_HASH_STRING:  [/COLOR][/SIZE][COLOR=red][SIZE=3]km:x64_0x116_image_nvlddmkm.sys[/SIZE][/COLOR][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000]FAILURE_ID_HASH:  {1f9e0448-3238-5868-3678-c8e526bb1edc}[/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[FONT=Times New Roman][SIZE=3][COLOR=#000000]Followup: MachineOwner
 

My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
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