BSOD - Please help :(

Volt

New member
Local time
6:19 AM
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3
I have been getting regular BSOD's sometimes they will be after several hours and sometimes after minutes. I have done a memory test and tried everything but nothing works! Please help.


Thank you so much in advance.

The attachment wasn't working on the forum so I've uploaded to Rapidshare. I hope this is ok.

http://rapidshare.com/files/449930963/Windows_NT6_BSOD_jcgriff2.zip


Thanks again.

EDIT: Managed to get the attachment to work so it's here now!
 
Last edited:

My Computer

OS
Windows 7 64BIT
CPU
AMD Phenom II Quad Core (Unlocked Dual Core) @3.1GHz
Motherboard
ASUS M4N98TD EVO
Memory
4GB DDR3
Graphics Card(s)
MSI GTX460
Sound Card
Onboard
Monitor(s) Displays
1 x 24" & 1 x 15"
Hard Drives
1 x 500GB
PSU
750WATT XFX Modular
Case
NZXT Phantom
Cooling
Stock.
Bump.
 

My Computer

OS
Windows 7 64BIT
CPU
AMD Phenom II Quad Core (Unlocked Dual Core) @3.1GHz
Motherboard
ASUS M4N98TD EVO
Memory
4GB DDR3
Graphics Card(s)
MSI GTX460
Sound Card
Onboard
Monitor(s) Displays
1 x 24" & 1 x 15"
Hard Drives
1 x 500GB
PSU
750WATT XFX Modular
Case
NZXT Phantom
Cooling
Stock.
I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:
H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Scanners (read the details at the link)

The BSOD points to ntfs.sys - the file system driver for the files on your hard drive. If the hard drive test passes, then try running CHKDSK /F /R:
CHKDSK /R /F:
Run CHKDSK /R /F from an elevated (Run as adminstrator) Command Prompt. Please do this for each hard drive on your system.
When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter. Then reboot and let the test run. It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors. See "CHKDSK LogFile" below in order to check the results of the test.

Elevated Command Prompt:
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"

CHKDSK LogFile:
Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
Expand the Windows logs heading, then select the Application log file entry.
Double click on the Source column header.
Scroll down the list until you find the Chkdsk entry (wininit for Win7) (winlogon for XP).
Copy/paste the results into your next post.

I strongly suggest using a wireless adapter that plugs into a PCI or PCIe slot on your motherboard - and NOT use a USB wireless device. The PCI/PCIe devices are more reliable and faster than the USB devices. Also the USB devices are known to have BSOD issues with Win7 - especially if they are using Vista drivers. Ensure that you have Win7 drivers for your USB device if you continue to use it.

OLDER DRIVERS PRESENT IN THE DUMP FILES
- Please update these drivers from the device manufacturer's website - or uninstall/remove them from your system. Reference links included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Windows Update exceptions may be noted below for Windows drivers:
Code:
[font=lucida console]
amdxata.sys      Tue May 19 13:56:59 2009 (4A12F2EB)
[Color=Red]scmndisp.sys     Wed Jan 17 02:48:03 2007 (45ADD4B3)[/Color]
MpFilter.sys     Tue Sep 14 20:19:28 2010 (4C901110)
bcmwlhigh664.sys Thu Nov 05 19:27:07 2009 (4AF36D5B)
point64.sys      Tue Jun 29 04:54:31 2010 (4C29B4C7)
SCDEmu.SYS       Mon Apr 12 04:52:25 2010 (4BC2DF49)
GEARAspiWDM.sys  Mon May 18 08:17:04 2009 (4A1151C0)
AsIO.sys         Mon Aug 03 03:03:16 2009 (4A768BB4)
ASACPI.sys       Wed Jul 15 23:31:29 2009 (4A5E9F11)
nvsmu.sys        Mon Jun 29 03:36:37 2009 (4A486F05)
sxuptp.sys       Fri May 08 00:13:37 2009 (4A03B171)
nvmf6264.sys     Thu Jul 30 19:48:18 2009 (4A723142)
nvhda64v.sys     Thu Nov 11 18:10:36 2010 (4CDC77EC)
CM10864.sys      Wed Nov 18 04:55:47 2009 (4B03C4A3)
dc3d.sys         Thu Jul 01 06:07:45 2010 (4C2C68F1)
cpuz135_x64.sys  Tue Nov 09 08:33:36 2010 (4CD94DB0)
000.fcl          Fri Sep 26 09:11:22 2008 (48DCDF7A)
MpNWMon.sys      Tue Sep 14 20:19:30 2010 (4C901112)
NisDrvWFP.sys    Tue Sep 14 20:20:25 2010 (4C901149)
[/font]


http://www.carrona.org/dvrref.html#amdxata.sys
http://www.carrona.org/dvrref.html#scmndisp.sys
http://www.carrona.org/dvrref.html#MpFilter.sys
http://www.carrona.org/dvrref.html#point64.sys
http://www.carrona.org/dvrref.html#SCDEmu.SYS
http://www.carrona.org/dvrref.html#GEARAspiWDM.sys
http://www.carrona.org/dvrref.html#AsIO.sys
http://www.carrona.org/dvrref.html#ASACPI.sys
http://www.carrona.org/dvrref.html#nvsmu.sys
http://www.carrona.org/dvrref.html#sxuptp.sys
http://www.carrona.org/dvrref.html#nvmf6264.sys
http://www.carrona.org/dvrref.html#nvhda64v.sys
http://www.carrona.org/dvrref.html#CM10864.sys
http://www.carrona.org/dvrref.html#dc3d.sys
http://www.carrona.org/dvrref.html#cpuz135_x64.sys
http://www.carrona.org/dvrref.html#000.fcl
http://www.carrona.org/dvrref.html#MpNWMon.sys
http://www.carrona.org/dvrref.html#NisDrvWFP.sys

BSOD BUGCHECK SUMMARY
Code:
[font=lucida console]
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Sat Feb 26 08:00:01.750 2011 (UTC - 5:00)
System Uptime: 0 days 0:31:40.217
Probably caused by : Ntfs.sys ( Ntfs!NtfsQueryDirectory+2d9 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  RegCleanPro.ex
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_Ntfs!NtfsQueryDirectory+2d9
Bugcheck code 00000024
Arguments 00000000`001904fb fffff880`0f534548 fffff880`0f533db0 fffff800`0320b90d
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/font]

BSOD BUGCHECK SUMMARY
Code:
[font=lucida console]
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Sat Feb 26 08:00:01.750 2011 (UTC - 5:00)
System Uptime: 0 days 0:31:40.217
Probably caused by : Ntfs.sys ( Ntfs!NtfsQueryDirectory+2d9 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  RegCleanPro.ex
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_Ntfs!NtfsQueryDirectory+2d9
Bugcheck code 00000024
Arguments 00000000`001904fb fffff880`0f534548 fffff880`0f533db0 fffff800`0320b90d
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/font]
 

My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
Thank-you so much. I will try these and then report back.
 

My Computer

OS
Windows 7 64BIT
CPU
AMD Phenom II Quad Core (Unlocked Dual Core) @3.1GHz
Motherboard
ASUS M4N98TD EVO
Memory
4GB DDR3
Graphics Card(s)
MSI GTX460
Sound Card
Onboard
Monitor(s) Displays
1 x 24" & 1 x 15"
Hard Drives
1 x 500GB
PSU
750WATT XFX Modular
Case
NZXT Phantom
Cooling
Stock.
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