Solved BSOD Please help!

fbulut

New member
Local time
4:45 PM
Messages
4
Hello, i have been having BSOD once every few days past couple of months and was hoping someone could help, I have uploaded the files from minidump.

Thanks
 

My Computer

OS
Windows 7 Professional 64 bit
Hello fbulut & Welcome to SevenForums!

First thing I'm going to ask you, is to uninstall Gigabyte's Energy Saver program. Look in the Control Panel and see if you can find anything. It's a known BSOD cause.

:ar: First thing to do
Code:
PROCESS_NAME:  des2svr.exe
Upload the BSOD incoming after the uninstallation (if any).

Inform me when you're done.

Best Regards,
FredeGail
 

My Computer

Computer Manufacturer/Model Number
Brewed
OS
Microsoft Windows 7 Ultimate: x64 (SP1)
CPU
Intel® Core™ i5-2500K Processor
Motherboard
ASUS P8Z68-V PRO
Memory
Kingston DDR3 HyperX 1600MHz 8GB
Graphics Card(s)
ASUS GTX 560 TI DirectCU II 900MHz
Sound Card
Realtek® ALC892 8-Channel High Definition Audio CODEC
Monitor(s) Displays
ACER LCD P246HBD 1920x1080 (24") - Dell 1280x800
Screen Resolution
ACER LCD P246HBD ~ [1920X1080] - DELL ~ [1280x800]
Hard Drives
500 GB WD Caviar SE116 7200rpm SATA2
PSU
Corsair 750W Power Supply
Case
Coolermaster CM Scout
Cooling
Zalman FS-C77 Fatal1ty CPU Cooler
Keyboard
Logitech G15
Mouse
Coolermaster Sentinel Advanced
Internet Speed
[↓ 10 MB/s DL] [↑ 1 MB/s UL]
Other Info
- ROCCAT™ Kave – Solid 5.1 Surround Sound Gaming Headset
- Not overclocking
Hello, thanks for the quick response,
I uninstall the energy saver program and after a few minutes later it crashed again.
I attached the latest crash dump file and the bsod test files.
 

My Computer

OS
Windows 7 Professional 64 bit
Hello, thanks for the quick response,
I uninstall the energy saver program and after a few minutes later it crashed again.
I attached the latest crash dump file and the bsod test files.

Hello again.

:ar: Second thing to do
Code:
MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys
Update your ATI Graphic driver. It's old.

Code:
2: kd> lmvm atikmdag
start             end                 module name
fffff880`056b3000 fffff880`05ec4000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Fri Nov 26 03:46:44 [color="red"][B]2010[/color][/B] (4CEF1F94)
    CheckSum:         007CA105
    ImageSize:        00811000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Best Regards,
FredeGail
 

My Computer

Computer Manufacturer/Model Number
Brewed
OS
Microsoft Windows 7 Ultimate: x64 (SP1)
CPU
Intel® Core™ i5-2500K Processor
Motherboard
ASUS P8Z68-V PRO
Memory
Kingston DDR3 HyperX 1600MHz 8GB
Graphics Card(s)
ASUS GTX 560 TI DirectCU II 900MHz
Sound Card
Realtek® ALC892 8-Channel High Definition Audio CODEC
Monitor(s) Displays
ACER LCD P246HBD 1920x1080 (24") - Dell 1280x800
Screen Resolution
ACER LCD P246HBD ~ [1920X1080] - DELL ~ [1280x800]
Hard Drives
500 GB WD Caviar SE116 7200rpm SATA2
PSU
Corsair 750W Power Supply
Case
Coolermaster CM Scout
Cooling
Zalman FS-C77 Fatal1ty CPU Cooler
Keyboard
Logitech G15
Mouse
Coolermaster Sentinel Advanced
Internet Speed
[↓ 10 MB/s DL] [↑ 1 MB/s UL]
Other Info
- ROCCAT™ Kave – Solid 5.1 Surround Sound Gaming Headset
- Not overclocking
Hello,
thaks for the quick responses
I updated my ATI Graphic driver.
It didn't crash for 2-3 days but today it crashed again twice,
I uploded the dump files,
thanks
 

My Computer

OS
Windows 7 Professional 64 bit
Turns out two of my memory sticks has problem, memtest86+ helped me find them.
I took them out and send them for replacement
I haven't seen blue screen since.
thanks for your help guys
 

My Computer

OS
Windows 7 Professional 64 bit
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