BSOD - Please Insert Boot Drive or Restart the System

[Sangdrax]

Hi, I have just built a new computer (about 3 months ago now).

It has been working fine since then, however about a month ago I had a BSOD and it restarted on its own and works again.

I had another two days ago now as well.

The unusual thing is after it restarts I get a white error message saying "Please insert the boot drive or restart the system", and after restarting, it works perfectly again.

I am unsure what would be the cause of this, and believe that my mem, hdd's and gfx card are all working fine following a memtest.

Drivers are up to date, checked again yesterday.

My system specs are:

Windows 7 Professional 64 Bit
P8z68-V Pro Asus Mobo
Quad Core i7
GTX580 Matrix Graphics Card
WD 1tb HDD
120MB SSD
16gb (4x4x4x4) Ram - 2133mhz (G Skill Rip-Saw)

This is the only OS ever installed on this system.

Although it appears to be a system for OCing, I have not done any of this, and do not believe it to be an issue with power supply/Voltage.

I have tried unsuccessfully to replicate the BSOD situation.

Please see attached .dmp file compressed .rar.

Many thanks and hopefully someone will be able to shed some light on this.
(PS: I am on my computer right now and it is working so I am unsure what could be the issue).

 

[zigzag3143]

This was related to an I/O (input/output) error. Please run a chkdsk to verify the HD's condition

A- CHKDSK /R /F:

Run CHKDSK /R /F from an elevated (Run as administrator) Command Prompt.

Do this for each hard drive on your system.

When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter.

Then reboot and let the test run.

It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors.

See "CHKDSK LogFile" below in order to check the results of the test.

B- Elevated Command Prompt:

Go to Start and type in "cmd.exe" (without the quotes)

At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"

C-CHKDSK LogFile:

Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter

Expand the Windows logs heading, then select the Application log file entry.

Double click on the Source column header.

Scroll down the list until you find the Chkdsk entry (wininit for Win7) (winlogon for XP).

Copy/paste the results into your next post.

 

[Sangdrax]

Here are the results of the Chkdsk scan.

I hope I did it all correctly however one issue arose when trying to run the chkdsk on my e: drive (which is a SSD) - the cmd prompts would say that drive must be disconnected or something along those lines in order to run the dskchk.

Anyways, on that drive is not much, its simply for storage (just anime and music).
The main drive is C: which has on it windows operating system and ALL program files.

Here are the results:

Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
130304 file records processed. File verification completed.
193 large file records processed. 0 bad file records processed. 2 EA records processed. 76 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)...
179468 index entries processed. Index verification completed.
0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)...
130304 file SDs/SIDs processed. Cleaning up 300 unused index entries from index $SII of file 0x9.
Cleaning up 300 unused index entries from index $SDH of file 0x9.
Cleaning up 300 unused security descriptors.
Security descriptor verification completed.
24583 data files processed. CHKDSK is verifying Usn Journal...
37367208 USN bytes processed. Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
130288 files processed. File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
10812466 free clusters processed. Free space verification is complete.
Windows has checked the file system and found no problems.

117115903 KB total disk space.
73566268 KB in 103658 files.
63136 KB in 24584 indexes.
0 KB in bad sectors.
236631 KB in use by the system.
65536 KB occupied by the log file.
43249868 KB available on disk.

4096 bytes in each allocation unit.
29278975 total allocation units on disk.
10812467 allocation units available on disk.

Internal Info:
00 fd 01 00 fc f4 01 00 d8 a0 03 00 00 00 00 00 ................
6d 01 00 00 4c 00 00 00 00 00 00 00 00 00 00 00 m...L...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.

 

[Sangdrax]

Bump

 

[zigzag3143]

Bump

CHKDSK appears to be ok. Have you had another BSOD? if so please upload it

 

[Sangdrax]

Sorry for the late reply, Christmas means work is busy busy!

Anyhow here is another dmp file from a month earlier that may be able to make it easier to pinpoint the I/O error?

I have since both of these crashes updated the BIOS drivers and have had no issues so far but it could also be something else, couldn't it?

Anyways thanks so much for the help and Merry Christmas

 

[Sangdrax]

Not again!

Bump

Hello once more,

I just had another crash about 5 mins ago, and have compiled the dmp data and shall attach that here.

I have no idea why that happened again.

I have not changed anything since the last one, no new programs no updates anything.

Was on itunes and Chrome at the time..?
Also got same message on start up about boot disk.

Please if you can help it would be greatly appreciated.

Thanks~

 

[writhziden]

I've let zigzag3143 know you have returned. You may find http://www.sevenforums.com/crashes-debugging/210541-number-bsods-resulting-removal-ssd.html interesting since you both are having similar problems with your SSD drives.

 

[Sangdrax]

Many thanks writhziden
Shall await the reply

 

[zigzag3143]

Many thanks writhziden
Shall await the reply

The most recent crash is inconclusive. It points to an I/O error but which process is not named. The uptime (time since booting) is abt 3 hours so it doesnt seem to feel like something loading at startup.

It is much easier to find patterns, etc, when there are more than one crash.

We prefer you wait until you have at least two so that if one is corrupt the other probably wont be.

 

[Sangdrax]

Thanks zigzag

I shall await for another BSOD, hopefully it doesn't occur, but shall post it straight away if it does.

I have re-checked all drivers are up to date as well.

Also, I did include a bsod from late nov last year in a post above that one, all of which occur randomly while I'm on chrome and itunes, and all of which result in the same insert boot disk message.

Cheers

 

[Sangdrax]

Again :<

Hey happened again,

I know you asked for multiple BSODS but this is the 5th time this has happened

Here it is,

Hope that this one can shed some light on wth is causing these issues.

Cheers~

 

[Sangdrax]

Bump

 

[writhziden]

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [F:\BSODDmpFiles\Sangdrax\021312-21356-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`0300c000 PsLoadedModuleList = 0xfffff800`03251670
Debug session time: Sun Feb 12 19:40:54.387 2012 (GMT-7)
System Uptime: 0 days 0:24:01.199
Loading Kernel Symbols
...............................................................
................................................................
.....................................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa801071d200, fffffa801071d4e0, fffff8000338c8b0}

Probably caused by : wininit.exe

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa801071d200, Terminating object
Arg3: fffffa801071d4e0, Process image file name
Arg4: fffff8000338c8b0, Explanatory message (ascii)

Debugging Details:
------------------


PROCESS_OBJECT: fffffa801071d200

IMAGE_NAME:  wininit.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: wininit

FAULTING_MODULE: 0000000000000000 

PROCESS_NAME:  wininit.exe

EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

BUGCHECK_STR:  0xF4_IOERR

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`09d779c8 fffff800`034135e2 : 00000000`000000f4 00000000`00000003 fffffa80`1071d200 fffffa80`1071d4e0 : nt!KeBugCheckEx
fffff880`09d779d0 fffff800`033c099b : ffffffff`ffffffff fffffa80`10884950 fffffa80`1071d200 fffffa80`1071d200 : nt!PspCatchCriticalBreak+0x92
fffff880`09d77a10 fffff800`03340448 : ffffffff`ffffffff 00000000`00000001 fffffa80`1071d200 0000007f`00000008 : nt! ?? ::NNGAKEGL::`string'+0x176d6
fffff880`09d77a60 fffff800`03087ed3 : fffffa80`1071d200 00000000`c0000006 fffffa80`10884950 00000000`00000026 : nt!NtTerminateProcess+0xf4
fffff880`09d77ae0 00000000`76f715da : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`004af828 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76f715da


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0xF4_IOERR_IMAGE_wininit.exe

BUCKET_ID:  X64_0xF4_IOERR_IMAGE_wininit.exe

Followup: MachineOwner
---------

A windows system process was terminated unexpectedly. Possible causes are hard disk errors... System file corruption... Viruses... Lack of Windows updates... Drivers...

Go through the following list, and if your stability is not improved after a step, post the crash reports and proceed to the next step.

• If you are overclocking any hardware, please stop.
  
  
  
• Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using http://www.sevenforums.com/tutorials/96938-check-disk-chkdsk-read-event-viewer-log.html
  
  
  
• Run http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html up to three times to fix all errors. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations.
  
  
  
• Scan for viruses with a full scan using the free version (do not start the trial) of Malwarebytes : Free anti-malware, anti-virus and spyware removal download and see the http://www.sevenforums.com/system-s...-system-security-combination.html#post1732627 for better security steps and scanning tools.
  
  
  
• Install all Windows Updates.
  
  
  
• An underlying driver may be incompatible\conflicting with your system. Run Driver Verifier to find any issues. To run Driver Verifier, do the following:
  
  a. Backup your system and user files
  b. Create a system restore point
  c. If you do not have a Windows 7 DVD, Create a system repair disc
  d. Run Driver Verifier
  
  If Windows cannot start in normal mode with driver verifier running, start in safe mode. If it cannot start in safe mode or normal mode, restore the system restore point using http://www.sevenforums.com/tutorials/700-system-restore.html OPTION TWO.
  
  Thanks to zigzag3143 for contributing to the Verifier steps.
  If you are unable to start Windows with all drivers being verified or if the blue screen crashes fail to create .dmp files, run them in groups of 5 or 10 until you find a group that causes blue screen crashes and stores the blue screen .dmp files.​

 

[Sangdrax]

Woah woah woah big error now!

Have just run the SFC command just now when I got an I/O memory error:
Explorer.exe - the instruction at ... Referenced memory at ...
The instruction was not placed into memory because of an IO error status 0xc000000e

And

IAStorIcon.exe
Has generated an exception that could not be handled
Process ID 0x9dc (2524) thread ID 0xb98 (2968)

The SFC scan came back with no integrity violations or errors.

Do not know why these errors occurred ;_;

 

[writhziden]

What was the result of the disk check? Did it come back clean again?

Also, you may find the Quote: regarding SSDs by usasma in post #2 of BSOD when hibernating interesting reading.

 

[Sangdrax]

Yea
Came back clean with no errors or corrupt uhh segments? detected.
(Forgot the right term )
If you want I took photos of the two error messages that came up so I can be more accurate with the code etc if that'll help?

 

[Sangdrax]

Ohhhhhhhh just read that post in the quote
So would it be a good idea to test a hdd drive in place of the SSD?
And I know this may sound like a stupid question but how do I check the SSD's firmware is up to date etc?
It's a WD SSD "Black" vertex 3 I believe

 

[writhziden]

You sure it is not an OCZ vertex 3? OCZ Technology

WD Support / Downloads / SSD

Backup your data before providing a firmware update. Creating a system image would be better.
http://www.sevenforums.com/tutorials/73828-imaging-free-macrium.html
http://www.sevenforums.com/tutorials/663-backup-complete-computer-create-image-backup.html?ltr=B

 

[Sangdrax]

Yes! Sorry I have no idea why I always say its WD
Yes it is OCZ my bad!
So how do I check to see if the firmware needs updating?
I thought I had and it was correct before, however now I am not so sure I did it correctly :S
Is there a guide or set of steps I can check to make sure I was right first time round? Or should I update the firmware from the OCZ link you supplied anyways?