BSOD Power_Driver_State_Failure Asus, Win7, 64bit.

[Mattyo]

Hi Guys,

Every now and then I am getting a BSOD as per title. Asus laptop PC operates pretty slick apart from sometimes takes ages to shut down with "configuring updates".

Dump attached, all help/comments appreciated....

Mattyo

 

[koolkat77]

Hi.

Norton is known to cause BSOD-s, consider uninstalling it with the Norton Removal Tool and replace with Microsoft Security Essentials at least to test.

• Norton Removal Tool

Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
​

• Microsoft Security Essentials - Free Antivirus for Windows
  
  • Malwarebytes - Free
    • http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

:ar: Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

The BSOD seems to be caused by very old NVIDIA Drivers.

[FONT="Consolas"]!irp fffffa8005996a10
Irp is active with 4 stacks 2 is current (= 0xfffffa8005996b28)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 fffffa8006770890 00000000 fffff8800f70ad14-fffffa800c9ccca0 
Success Error Cancel pending
	       \Driver\ACPI	nvlddmkm
			Args: 00000000 00000001 00000001 00000000
 [ 16, 2]   0 e1 fffffa8009f39480 00000000 00000000-00000000    pending
	       \Driver\nvlddmkm
			Args: 00000000 00000001 00000001 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800ce90820    

			Args: 00000000 00000000 00000000 00000000
0: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0f654000 fffff880`102d6000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name:[COLOR="Blue"] nvlddmkm.sys[/COLOR]
    Timestamp:        [COLOR="DarkOrchid"]Mon Dec 12 05:35:35 2011[/COLOR] (4EE53E47)
    CheckSum:         00C6AFB3
    ImageSize:        00C82000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4[/FONT]

Get the latest from your lappy's manufacturing website or the Nvidia website.

METHOD FOR INSTALLING:

Click on the Start rb: ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to; NVIDIA and reboot the system. Delete remnants of its drivers/older drivers using Driver Fusion/Sweeper

Link: NVIDIA Driver Downloads - Automatically Detect NVIDIA Products

   Warning

Do not install BETA drivers.

Perform a System File Check:

• Click on the start rb:
• Type CMD on Search
• Left click and Run as Administrator
• Type SFC /scannow

Full tutorial here:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Disk Check on your hard drive for file system errors and bad sectors on it:

• http://www.sevenforums.com/tutorials/433-disk-check.html

Reduce items at start-up. Nothing except anti-virus is required:

• http://www.sevenforums.com/tutorials/1401-startup-programs-change.html
• http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Check for a newer BIOS version:

BIOS Version/Date	American Megatrends Inc. N55SL.201, 10/11/2011

Upload a screenshot of your hard disk using CrystalDiskInfo & Summary Tab using Speccy:

• Speccy - System Information - Free Download
• CrystalDiskInfo - Software - Crystal Dew World
• http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Post back results.

 

[Mattyo]

Hi,

Many Thanks for the pointers.

Check disk was clean.

System File Check ran as follows:

View attachment 247283

Straight after this my reboots were a lot quicker! Installed newer bios and latest NVidia driver (clean install). Reboots are rapid and no BSOD as yet. However, it did only happen every few days.

I shall fully test and report back.............

 

[koolkat77]

Can you upload the CBS.log and I'll request a friend to take a look at it

 

[Mattyo]

Cheers mate. See attached.

 

[koolkat77]

Thanks

I've posted your thread to my friend. He should check it when he's online next

 

[NoelDP]

The following is the only error in the log that I can see.

 Line 10824: 2012-12-26 11:32:01, Info                  CSI    00000885 [SR] Repairing 1 components
 Line 10825: 2012-12-26 11:32:01, Info                  CSI    00000886 [SR] Beginning Verify and Repair transaction
 Line 10828: 2012-12-26 11:32:02, Info                  CSI    00000888 [SR] Cannot repair member file [l:22{11}]"PINTLGB.IMD" of Microsoft-Windows-IME-Simplified-Chinese-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 10831: 2012-12-26 11:32:02, Info                  CSI    0000088a [SR] Cannot repair member file [l:22{11}]"PINTLGB.IMD" of Microsoft-Windows-IME-Simplified-Chinese-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 10832: 2012-12-26 11:32:02, Info                  CSI    0000088b [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
 Line 10837: 2012-12-26 11:32:02, Info                  CSI    0000088e [SR] Could not reproject corrupted file [ml:520{260},l:62{31}]"\??\C:\Windows\IME\IMESC5\DICTS"\[l:22{11}]"PINTLGB.IMD"; source file in store is also corrupted
 Line 10850: 2012-12-26 11:32:02, Info                  CSI    00000890 [SR] Repair complete

Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Method 2)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

Then zip the CheckSUR.log and attach it to a reply.

 

[Mattyo]

Ta guys. File attached. See what you think.......

 

[NoelDP]

You have a large number of problems from your IE10 install

Unavailable repair files:
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-Dutch~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-European-Portuguese~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-Italian~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-Russian~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-Spanish~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-Dutch~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-European-Portuguese~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-Hebrew~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-Italian~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-Russian~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-spanish~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-Dutch~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-European-Portuguese~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-Italian~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-Russian~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-Spanish~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-Dutch~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-European-Portuguese~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-Hebrew~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-Italian~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-Russian~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-spanish~31bf3856ad364e35~~~10.2.9200.16437.cat

I can fix them - but not tonite
back in the morning!

 

[koolkat77]

Hmm

 

[NoelDP]

Ooops! - thanks for the prod!

Back in a bit

 

[NoelDP]

I'm a bit confused -
You have a lot of Hyphenation-Parent files 'missing' - but as far as I can tell, there are only two in a normal system.
Did you install this version of IE 10 direct from MS, or from somewhere else?


I've uploaded a file - matxx.zip - to my SkyDrive at https://skydrive.live.com/#cid=936736BB8FCEB92F&id=936736BB8FCEB92F%21526
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder matxx in the same place.
Open this folder - there should be one folders inside (Packages)

Copy the content of the Packages folder to the
C:\Windows\Temp\CheckSur\Servicing\Packages

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.