BSOD Probably caused by : win32k.sys ( win32k!EngLpkInstalled+10d1

[majka]

Its a Dell Work Station (all details in attached log).

I am not super familiar with analyzing the dump file and google searching are returning no results, hoping someone out there can help me analyze the dump file.

I suspect its the hard drive but no errors are returned when i do a scan disk.

Thanks everyone.

 

[Layback Bear]

Please complete this tutorial by Brink completely.

Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Help Forums

Jack

 

[majka]

Thank you and sorry about that, I was trying to be slick and get the info I thought you needed to help

Attached is the file generated by the tutorial.

Id like to add that since this post, my computer did not have a BSOD, while it was running this tool, it crashed.

Thanks again.

 

[majka]

Bump, any advise team?

 

[axe0]

Advice, don't bump your thread. Many forums, including this one, do not appreciate bumpers. See Windows 7 Help Forums - Forum Rules

Further, please run the DM Log Collector again and upload a new zip. This one is missing several logs.
If for some reason the next zip also appears to be incomplete*, follow the instruction below.


Run this command in an admin command prompt, it'll create some files on the desktop. Select the files, copy them to a zip file and upload the zip.

copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\"&dxdiag /t %Temp%\dxdiag.txt&copy %Temp%\dxdiag.txt "%USERPROFILE%\Desktop\SFdebugFiles\"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\systeminfo.txt"&driverquery /v > "%USERPROFILE%\Desktop\drivers.txt" &msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\installed.txt"&net start > "%USERPROFILE%\Desktop\services.txt"&REM wmic startup list full /format:htable >"%USERPROFILE%\Desktop\startup.html"&wmic STARTUP GET Caption, Command, User >"%USERPROFILE%\Desktop\startup.txt"

Files that are created:

• *.dmp,
• dxdiag.txt,
• hosts.txt,
• systeminfo.txt,
• drivers.txt,
• msinfo32.nfo,
• eventlog.txt,
• uninstall.txt,
• installed.txt,
• services.txt,
• startup.txt

*the files that are normally there

1. 18 .txt,
2. 1 .nfo,
3. 1 or more .dmp,