BSOD Problem (0x000000D1)

Laraso

New member
Local time
9:08 PM
Messages
3
Hey, just recently I've started getting BSOD's, even though no changes have been made to my system. This is really puzzling me, as I am able to determine what is causing it, but I have absolutely no idea how to fix it.

The STOP error is 0x000000D1 (IRQL_NOT_LESS_OR_EQUAL), and the blue screen points to WmXLCore.sys as the culprit. Through my own investigations, I found that WmXLCore.sys is a Logitech driver for Logitech gamepad controllers.

The BSOD triggers whenever I am playing a game using my gamepad, and it will happen randomly at any time during the game. When I discovered this, I thought it would be a pretty simple fix, but it appears that I was wrong. I've tried re-installing the drivers multiple times already, and nothing has changed.

I feel that it is important for me to stress that this has never happened to me in the past. I've been using these Logitech gamepads for almost two years now, and I've had no problems in the past. The BSODs started up completely at random.

I've been trying to find information on how to fix this for two days now, but I've given up trying to fix this myself as I can't find any reliable solutions.

I've uploaded a bit of the minidump here: minidump-snip - Pastebin.com
The full minidump is available here: 092212-23774-01.dmp
Links to the two gamepads that I use are here:
Support + Downloads: Wireless Gamepad F710 - Logitech
Support + Downloads: Rumble Gamepad F510 - Logitech

I can upload any additional info if required. Any help whatsoever would be very appreciated!
 

My Computer

OS
Windows 7 Home Premium 64bit
Welcome aboard, Laraso :)

You made me lucky, but still, we suggest to post it following the Blue Screen of Death (BSOD) Posting Instructions.

Your problem is your Logitech WingMan Translation Driver.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {2c, 2, 0, fffff880088ddb89}

Unable to load image \SystemRoot\system32\drivers\WmXlCore.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for WmXlCore.sys
*** ERROR: Module load completed but symbols could not be loaded for WmXlCore.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
[COLOR=Red]Probably caused by : WmXlCore.sys[/COLOR] ( WmXlCore+7b89 )

Followup: MachineOwner
---------
As it seems to me, it is somehow old.
Code:
7: kd> lmvm WmXlCore
start             end                 module name
fffff880`088d6000 fffff880`088e7480   WmXlCore T (no symbols)           
    Loaded symbol image file: WmXlCore.sys
    Image path: \SystemRoot\system32\drivers\WmXlCore.sys
    [COLOR=Red]Image name: WmXlCore.sys
    Timestamp:        Wed Apr 28 01:39:26 2010[/COLOR] (4BD74476)
    CheckSum:         000211D4
    ImageSize:        00011480
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from Logitech, and let us know the result.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
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