BSOD problem

Just ran Prime95 for a few hours and did not get any errors. About to try Furmark now, and then I'll run Memtest86 again (I've run it previously and didn't get any errors, so it seems unlikely).
 

My Computer

OS
Windows 7 Home Premium x64
CPU
AMD Phenom II 550 Black Edition
Motherboard
Gigabyte MA785GT-UD3H
Memory
Corsair XMS3 2 x 2GB DDR3
Graphics Card(s)
Radeon HD 4770
Just ran Prime95 for a few hours and did not get any errors. About to try Furmark now, and then I'll run Memtest86 again (I've run it previously and didn't get any errors, so it seems unlikely).

Keep us posted. ;)
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64 SP1
CPU
AMD A10-5800K
Motherboard
ECS A55F2-M3
Memory
4.00GB Dual-Channel DDR3
Graphics Card(s)
ATI AMD Radeon HD 7660D
Sound Card
Steelseries Siberia
Monitor(s) Displays
1366x768
Hard Drives
WDC 3 TB
Seagate 500 GB
Internet Speed
2 Mbps
Temperature stabilised at 67C after a few minutes running Furmark and I left it running another ten minutes after that with no problems. No errors so far on Memtest but I'll let it run for a while longer.
 

My Computer

OS
Windows 7 Home Premium x64
CPU
AMD Phenom II 550 Black Edition
Motherboard
Gigabyte MA785GT-UD3H
Memory
Corsair XMS3 2 x 2GB DDR3
Graphics Card(s)
Radeon HD 4770
Been running Memtest all day, no errors.

What's next?
 

My Computer

OS
Windows 7 Home Premium x64
CPU
AMD Phenom II 550 Black Edition
Motherboard
Gigabyte MA785GT-UD3H
Memory
Corsair XMS3 2 x 2GB DDR3
Graphics Card(s)
Radeon HD 4770

My Computer

Computer Manufacturer/Model Number
Macbook Pro 15" (2011) (Matte Version)
OS
Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
CPU
Intel Core i7 2820QM 2.3GHz (Quad-Core)
Motherboard
N/A
Memory
8GB 1333 MHz PC3-10600 DDR3 SDRAM
Graphics Card(s)
ATI Radeon HD 6750M (1GB, GDDR5)
Sound Card
N/A
Monitor(s) Displays
1 Display
Screen Resolution
1,680 x 1050 (Matte Screen, Anti-Glare)
Hard Drives
750GB SATA (5400 rpm)
WD My Passport Essential 1TB Portable Hard Drive
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
Apple Wireless Keyboard
Mouse
Apple Wireless Magic Mouse
Internet Speed
Max - 2.2MB/sec; DSL provided by Telecom NZ
Other Info
MS Office Professional 2010
McAfee Total Protection 2011
On a Laptop Stand (Hand-Built)
I've not had any more Blue Screens since the ones I got when I turned Driver Verifier on. I uploaded those already and resolved the cause of them (after updating Realtek and removing the webcam, the blue screens did not occur again).

What I am left with is the initial black screen problem I've had all along. It doesn't leave any dump files or any trace that anything went wrong at all beyond the "the computer was unexpectedly restarted" in the Event Viewer, so there's nothing I can upload for you...
 

My Computer

OS
Windows 7 Home Premium x64
CPU
AMD Phenom II 550 Black Edition
Motherboard
Gigabyte MA785GT-UD3H
Memory
Corsair XMS3 2 x 2GB DDR3
Graphics Card(s)
Radeon HD 4770
The additional info in the report can give us a clue on what's causing your system to black screen.
 

My Computer

Computer Manufacturer/Model Number
Macbook Pro 15" (2011) (Matte Version)
OS
Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
CPU
Intel Core i7 2820QM 2.3GHz (Quad-Core)
Motherboard
N/A
Memory
8GB 1333 MHz PC3-10600 DDR3 SDRAM
Graphics Card(s)
ATI Radeon HD 6750M (1GB, GDDR5)
Sound Card
N/A
Monitor(s) Displays
1 Display
Screen Resolution
1,680 x 1050 (Matte Screen, Anti-Glare)
Hard Drives
750GB SATA (5400 rpm)
WD My Passport Essential 1TB Portable Hard Drive
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
Apple Wireless Keyboard
Mouse
Apple Wireless Magic Mouse
Internet Speed
Max - 2.2MB/sec; DSL provided by Telecom NZ
Other Info
MS Office Professional 2010
McAfee Total Protection 2011
On a Laptop Stand (Hand-Built)
Should I delete the old dump files before doing this, or leave them there? If they are still there won't it just report the same issues as before?
 

My Computer

OS
Windows 7 Home Premium x64
CPU
AMD Phenom II 550 Black Edition
Motherboard
Gigabyte MA785GT-UD3H
Memory
Corsair XMS3 2 x 2GB DDR3
Graphics Card(s)
Radeon HD 4770
Leave them there.
 

My Computer

Computer Manufacturer/Model Number
Macbook Pro 15" (2011) (Matte Version)
OS
Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
CPU
Intel Core i7 2820QM 2.3GHz (Quad-Core)
Motherboard
N/A
Memory
8GB 1333 MHz PC3-10600 DDR3 SDRAM
Graphics Card(s)
ATI Radeon HD 6750M (1GB, GDDR5)
Sound Card
N/A
Monitor(s) Displays
1 Display
Screen Resolution
1,680 x 1050 (Matte Screen, Anti-Glare)
Hard Drives
750GB SATA (5400 rpm)
WD My Passport Essential 1TB Portable Hard Drive
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
Apple Wireless Keyboard
Mouse
Apple Wireless Magic Mouse
Internet Speed
Max - 2.2MB/sec; DSL provided by Telecom NZ
Other Info
MS Office Professional 2010
McAfee Total Protection 2011
On a Laptop Stand (Hand-Built)
Okay, here it is
 

My Computer

OS
Windows 7 Home Premium x64
CPU
AMD Phenom II 550 Black Edition
Motherboard
Gigabyte MA785GT-UD3H
Memory
Corsair XMS3 2 x 2GB DDR3
Graphics Card(s)
Radeon HD 4770
If you find anything at all in the files let me know... the only thing I could see was that it picked up I don't have an antivirus installed - I removed it in case it was part of the problem (it wasn't) and haven't reinstalled it yet.


I'm at the point where I'm almost about to go and buy a new motherboard, but I really don't want to go spending money unless I can be sure that it will even solve the problem... I still have no idea what the problem is, and am only guessing the motherboard by process of elimination since I've swapped almost everything else.. :confused:
 

My Computer

OS
Windows 7 Home Premium x64
CPU
AMD Phenom II 550 Black Edition
Motherboard
Gigabyte MA785GT-UD3H
Memory
Corsair XMS3 2 x 2GB DDR3
Graphics Card(s)
Radeon HD 4770
Anyone? :(
 

My Computer

OS
Windows 7 Home Premium x64
CPU
AMD Phenom II 550 Black Edition
Motherboard
Gigabyte MA785GT-UD3H
Memory
Corsair XMS3 2 x 2GB DDR3
Graphics Card(s)
Radeon HD 4770
Is there anywhere else that anyone would recommend I could go for help, then? Or should I just buy a new mobo and hope that's it? I'm completely out of ideas.
 

My Computer

OS
Windows 7 Home Premium x64
CPU
AMD Phenom II 550 Black Edition
Motherboard
Gigabyte MA785GT-UD3H
Memory
Corsair XMS3 2 x 2GB DDR3
Graphics Card(s)
Radeon HD 4770
Is there anywhere else that anyone would recommend I could go for help, then? Or should I just buy a new mobo and hope that's it? I'm completely out of ideas.
I've not had any more Blue Screens since the ones I got when I turned Driver Verifier on. I uploaded those already and resolved the cause of them (after updating Realtek and removing the webcam, the blue screens did not occur again).

What I am left with is the initial black screen problem I've had all along. It doesn't leave any dump files or any trace that anything went wrong at all beyond the "the computer was unexpectedly restarted" in the Event Viewer, so there's nothing I can upload for you...

There is no new dump file in your attachment.
As you said before, black screen didnt produce any dump files.
Memtest, furmark, prime95 test show no error, so the things that you have not checked is motherboard.
 
Last edited:

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64 SP1
CPU
AMD A10-5800K
Motherboard
ECS A55F2-M3
Memory
4.00GB Dual-Channel DDR3
Graphics Card(s)
ATI AMD Radeon HD 7660D
Sound Card
Steelseries Siberia
Monitor(s) Displays
1366x768
Hard Drives
WDC 3 TB
Seagate 500 GB
Internet Speed
2 Mbps
I know there's no new dump files, but DeanP said to upload it anyway because the additional info in the report might give us a clue.

Is there any way to check the motherboard, short of replacing it? ie. you have Prime95 to test the CPU, Furmark for the video card, Memtest86 for the RAM, etc...
 

My Computer

OS
Windows 7 Home Premium x64
CPU
AMD Phenom II 550 Black Edition
Motherboard
Gigabyte MA785GT-UD3H
Memory
Corsair XMS3 2 x 2GB DDR3
Graphics Card(s)
Radeon HD 4770
AFAIK, there is no software to test motherboard conditions.
The easiest step is try to test all the components(RAM,PSU,Processor,VGA,HDD) with different motherboard and see how things go.

Or you can also check the hardware manually.
Here's an article about 10 steps to fix motherboard:
How to Fix Your Motherboard for $15 : When a Motherboard Fails
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64 SP1
CPU
AMD A10-5800K
Motherboard
ECS A55F2-M3
Memory
4.00GB Dual-Channel DDR3
Graphics Card(s)
ATI AMD Radeon HD 7660D
Sound Card
Steelseries Siberia
Monitor(s) Displays
1366x768
Hard Drives
WDC 3 TB
Seagate 500 GB
Internet Speed
2 Mbps
Alright, thanks for the info. I will wait to see if DeanP finds anything else in those files I attached; if not, I guess I'll try a new motherboard.
 

My Computer

OS
Windows 7 Home Premium x64
CPU
AMD Phenom II 550 Black Edition
Motherboard
Gigabyte MA785GT-UD3H
Memory
Corsair XMS3 2 x 2GB DDR3
Graphics Card(s)
Radeon HD 4770
I didn't seem to find any errors on your system according to the reports. I would go ahead and follow Wish's advice.
 

My Computer

Computer Manufacturer/Model Number
Macbook Pro 15" (2011) (Matte Version)
OS
Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
CPU
Intel Core i7 2820QM 2.3GHz (Quad-Core)
Motherboard
N/A
Memory
8GB 1333 MHz PC3-10600 DDR3 SDRAM
Graphics Card(s)
ATI Radeon HD 6750M (1GB, GDDR5)
Sound Card
N/A
Monitor(s) Displays
1 Display
Screen Resolution
1,680 x 1050 (Matte Screen, Anti-Glare)
Hard Drives
750GB SATA (5400 rpm)
WD My Passport Essential 1TB Portable Hard Drive
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
Apple Wireless Keyboard
Mouse
Apple Wireless Magic Mouse
Internet Speed
Max - 2.2MB/sec; DSL provided by Telecom NZ
Other Info
MS Office Professional 2010
McAfee Total Protection 2011
On a Laptop Stand (Hand-Built)
Alright thanks for the help. Seeing as the CPU tested fine and I have some thermal paste here, I might try just getting a mobo on its own and see if that solves it. Hopefully I can find the same model somewhere.

I'll keep you posted.


I don't suppose anyone could recommend a good replacement for the GA-MA785GT-UD3H model? It seems it's been discontinued :(
 
Last edited:

My Computer

OS
Windows 7 Home Premium x64
CPU
AMD Phenom II 550 Black Edition
Motherboard
Gigabyte MA785GT-UD3H
Memory
Corsair XMS3 2 x 2GB DDR3
Graphics Card(s)
Radeon HD 4770
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