Solved BSOD Problem

R

rick2424

New member
Local time
8:13 PM
Messages
9
Hello Guys,

I recently build a computer and it is working good but, when my pc goes on sleep mode, the pc shutsdown (BSOD). This only happens when the pc goes on sleep mode. I have downloaded the SF Diagnostic Tool and here are the results, please someone help me. Please see the attachment (rick2424_SF....)
 

My Computer

OS
Windows 7 Professional 64 bit
Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7A, {fffff6fc40014d70, ffffffffc000009d, 92b4bbe0, fffff880029ae000}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+36bea )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: fffff6fc40014d70, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000009d, error status (normally i/o status code)
Arg3: 0000000092b4bbe0, current process (virtual address for lock type 3, or PTE)
Arg4: fffff880029ae000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:
------------------


ERROR_CODE: (NTSTATUS) 0xc000009d - STATUS_DEVICE_NOT_CONNECTED

DISK_HARDWARE_ERROR: [B]There was error with disk hardware[/B]

BUGCHECK_STR:  0x7a_c000009d

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002d06552 to fffff80002c98fc0

STACK_TEXT:  
fffff880`03763708 fffff800`02d06552 : 00000000`0000007a fffff6fc`40014d70 ffffffff`c000009d 00000000`92b4bbe0 : nt!KeBugCheckEx
fffff880`03763710 fffff800`02cbfcbf : fffffa80`11f85160 fffff880`03763880 fffff800`02ecb540 fffffa80`11f85160 : nt! ?? ::FNODOBFM::`string'+0x36bea
fffff880`037637f0 fffff800`02ca6589 : 00000000`00000000 00000000`00000001 ffffffff`ffffffff 00000000`00000001 : nt!MiIssueHardFault+0x28b
fffff880`037638c0 fffff800`02ccca64 : 00000000`00000001 fffff880`029ae000 fffffa80`0af08000 fffff6fc`40014d48 : nt!MmAccessFault+0x1399
fffff880`03763a20 fffff800`02cccc54 : fffffa80`09c5bb50 00000000`00000001 fffffa80`00000000 fffff800`02cc9a9b : nt!MiInPageSingleKernelStack+0x134
fffff880`03763b30 fffff800`02cccbef : 00000000`00000000 00000000`00000001 fffffa80`06681890 00000000`00000080 : nt!MmInPageKernelStack+0x40
fffff880`03763b90 fffff800`02ccc928 : 00000000`00000000 00000000`00000000 00000000`00000000 fffffa80`06681800 : nt!KiInSwapKernelStacks+0x1f
fffff880`03763bc0 fffff800`02f2fe5a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeSwapProcessOrStack+0x84
fffff880`03763c00 fffff800`02c89d26 : fffff880`03365180 fffffa80`0670d040 fffff880`0336ffc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`03763c40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt! ?? ::FNODOBFM::`string'+36bea
fffff800`02d06552 cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+36bea

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  503f82be

FAILURE_BUCKET_ID:  X64_0x7a_c000009d_nt!_??_::FNODOBFM::_string_+36bea

BUCKET_ID:  X64_0x7a_c000009d_nt!_??_::FNODOBFM::_string_+36bea

Followup: MachineOwner
---------

I found this in system events

Code: 
Event[446]:
  Log Name: System
  Source: Disk
  Date: 2012-10-26T06:17:00.404
  Event ID: 11
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: JuanRicardo-PC
  Description: 
The driver detected a controller error on \Device\Harddisk1\DR1.

KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.


Try reconnecting the HDD to computer and see if the problem exists

Also run a few tests on HDD

http://www.hdtune.com/

click health tab and post back the results
 

My Computer

Computer Manufacturer/Model Number
aspire 5920
OS
Windows 8 Professional x64
CPU
core 2 duo T5550
Memory
4 GB
Graphics Card(s)
GMA X3100
Hard Drives
160 GB + 320 GB
Internet Speed
2 mbps
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My Computer

Computer Manufacturer/Model Number
aspire 5920
OS
Windows 8 Professional x64
CPU
core 2 duo T5550
Memory
4 GB
Graphics Card(s)
GMA X3100
Hard Drives
160 GB + 320 GB
Internet Speed
2 mbps
ok will check later on the day...to see the results and I will keep you posted.
 

My Computer

OS
Windows 7 Professional 64 bit
Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-7YYHK-KC3KC-VKHJY
Windows Product Key Hash: tbqugGSePnn2icXX/FHA4VjqTp4=
Windows Product ID: 00371-OEM-9372806-89891
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {03967AE7-7E9F-48C7-AA6D-FFD387314ED3}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Allowed
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{03967AE7-7E9F-48C7-AA6D-FFD387314ED3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VKHJY</PKey><PID>00371-OEM-9372806-89891</PID><PIDType>8</PIDType><SID>S-1-5-21-3056566329-2071647581-227135968</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P2.50</Version><SMBIOSVersion major="2" minor="7"/><Date>20121031000000.000000+000</Date></BIOS><HWID>1C393907018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SA Western Standard Time(GMT-04:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: da22eadd-46dc-4056-a287-f5041c852470
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00186-728-089891-02-1033-7601.0000-3062012
Installation ID: 001034098304592121223761655926442135936456813091588056
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: VKHJY
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 11/26/2012 7:47:17 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:26:2012 10:07
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEAAwABAAEAAAABAAAAAQABAAEAln0mUWgR6O10xMK/lsBMZUo60A6WYw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  HPET			ALASKA		A M I
  MCFG			ALASKA		A M I
  FPDT			ALASKA		A M I
  SSDT			Intel_		AoacTabl
  AAFT			ALASKA		OEMAAFT 
  SSDT			Intel_		AoacTabl
  SSDT			Intel_		AoacTabl
  SSDT			Intel_		AoacTabl
  BGRT			ALASKA		A M I
 

My Computer

OS
Windows 7 Professional 64 bit
Here is the results from mga diag report, please tell me if these got resolve.
 

My Computer

OS
Windows 7 Professional 64 bit
How can I solve mines.
 

My Computer

OS
Windows 7 Professional 64 bit
The Key in use here is a COA_SLP Key - which is only valid on machines from a large manufacturer, as backup to the OEM_SLP Key the machine ships with.

You state that you built this machine yourself, and the motherboard appears to be a retail one.

From where did you acquire this copy of Windows 7 and its Key?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
could that be the reason my hard drive has a bad sector?
 

My Computer

OS
Windows 7 Professional 64 bit
No :)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
So...how can I fix my situation? Please help.
 

My Computer

OS
Windows 7 Professional 64 bit
You need to purchase a legal version of Windows, install and activate it. Post the new mgadiag report, then we will be able to help you.

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4) No discussion of piracy or anything illegal is allowed at all. Such as software, music, videos and other intellectual property violations.
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We can not give any support for Pirate versions of software.
These can be the source of problems, corruption, virus, malware, etc.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
76~2.0
OS
Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
CPU
Intel Core i5-3570K 4.6GHz
Motherboard
Gigabyte GA-Z77X UD3H, f18
Memory
8GB (2X4GB) DDR3 1600 Corsair Vengeance CL8 1.5v
Graphics Card(s)
Sapphire HD 7770 Vapor-X OC 1GB DDR5
Sound Card
Onboard VIA VT2021
Monitor(s) Displays
22" LCD Dell
Screen Resolution
1680x1050
Hard Drives
Samsung 840Pro 128GB SSD,
Seagate Barracuda 500GB SATA2 7200rpm 32MB cache, Seagate Barracuda 1TB SATA2 7200rpm 32MB cache,
PSU
Corsair HX650W
Case
Cooler Master Storm Scout
Cooling
Corsair H80 2x12cm Noctua NF P12 , 2x14cm case fans
Keyboard
Logitech Wave
Mouse
CM Sentinel
Internet Speed
Dismal
Antivirus
Avast
Browser
Opera Next
Other Info
Haswell laptop: HP Envy 17t-j, i7-4700MQ, GeForce 740M 2GB DDR3, 17.3" Full HD 1920x1080, 16GB RAM, Samsung 840 Pro 128GB, 1TB Hitachi 7200 HDD,
Desktop: eSATA ports,
External eSATA Seagate 500GB SATA2 7200rpm,
External WD USB 500GB
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