BSOD problems

[jereld]

Hi all,

I'm new here and I was wondering if I could get some help please?

I recently (3days ago) built my own computer with the following stats,
Intel Core i5 750
4GB ram
64-bit Windows 7
MSI R5850 Twin Frozr II gfx card
(don't know if you need more information)

I've been getting BSOD quite randomly but the past 3 crashes occurred while i was playing bad company 2. I've had someone telling me that it could be caused by a faulty gfx card. I was wondering if anybody can help me verify the root of the problems before the one week 1 to 1 exchange policy on the computer parts expire?

eventviewer has logged my latest BSOD as the following bugcheck error.

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xfffffa8004cbe028, 0x00000000fe000040, 0x0000000000300136). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 060210-16660-01.

I have attached the .dmp file if anybody needs it. I'm really hoping that you guys can help me find a solution or the root of this problem.

Thank you!
Jereld

 

[jereld]

btw, I was playing Bad company 2 for about one and a half hours before the crash happened.

GPU-Z logged the gpu temp at 64 deg. So I'm guessing that its not overheating...
i've had all my drivers updated including my bios. and upon a friend's advice i have increased my ram voltage from the default 1.500V to 1.527V. please let me know if you guys need more details.

Thank you!

 

[chee006]

Did your screen ever shutter and staed like that while having a BSOD if so then you're just like the rest of us nothing can fix your problem changing everything won't help and reformatting it won't do it either. The only solution I see is reverting back to Windows XP. Trust it's not a hardware related problem and it usually happens to custom build computers like yours and mine. But I doubt is has anything to do with hardware since my mobo is an ASUS and processor is an AMD and yours are completely different from mine look at my thread revenge thead and you'll see what I mean by shuttering screen.

 

[jereld]

nope, there wasn't any shuttering. it just died. went to the BSOD and before i could capture any information on the BSOD it rebooted.

btw i'm using MSI P55-CD53 mobo.

 

[Tews]

Your .dmp file shows a Stop Error of 0x124 hardware fault... Read this thread for what a 0x124 error is and possible solutions.. [2-Int] Stop 0x124 - what it means and what to try

 

[CarlTR6]

Hi all,

I'm new here and I was wondering if I could get some help please?

I recently (3days ago) built my own computer with the following stats,
Intel Core i5 750
4GB ram
64-bit Windows 7
MSI R5850 Twin Frozr II gfx card
(don't know if you need more information)

I've been getting BSOD quite randomly but the past 3 crashes occurred while i was playing bad company 2. I've had someone telling me that it could be caused by a faulty gfx card. I was wondering if anybody can help me verify the root of the problems before the one week 1 to 1 exchange policy on the computer parts expire?

eventviewer has logged my latest BSOD as the following bugcheck error.

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xfffffa8004cbe028, 0x00000000fe000040, 0x0000000000300136). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 060210-16660-01.

I have attached the .dmp file if anybody needs it. I'm really hoping that you guys can help me find a solution or the root of this problem.

Thank you!
Jereld

Read this thread for checking your hardware.

http://www.sevenforums.com/crash-lockup-debug-how/35349-2-int-stop-0x124-what-means-what-try.html

Edited to add: Tews types faster than I do!

 

[chee006]

Exactly sometimes it does that to black screen next thing you know. Your computer restarts, although sometimes you will get shuttering screen of your last display, this could be cause by your monitor having a low bit rate like mine is 60 so sometimes I'll get that but your problem and mine are the same

 

[CarlTR6]

Jereld, Please read this thread and post back.

[1 - Novice] How to ask for help with a BSOD problem

Please fill out your system information. Go to your User CP at the top of the page, look in the left column and click on Edit system specs. Filling in your specs will help us help you.

You can make this easier by downloading Speccy

 

[jereld]

carl and tews, thanks! i've tried almost everything except testing the ram part. i will do so in awhile and let you know of the outcome =)

chee, i'm sorry but i dun understand how would reverting back to windows xp solve the prob?

 

[jereld]

hi carl, i've filled out my system information =) thanks!

 

[CarlTR6]

carl and tews, thanks! i've tried almost everything except testing the ram part. i will do so in awhile and let you know of the outcome =)

Thanks for posting back. I believe you will be able to solve the problem.

chee, i'm sorry but i dun understand how would reverting back to windows xp solve the prob?

You are right. That is simply admitting defeat and going back to obsolete technology.

 

[CarlTR6]

hi carl, i've filled out my system information =) thanks!

Very good. Thank you; that is helpful.

 

[jereld]

hi guys, i'm back together with the BSOD... =(

i ran the memtest86 and it passed.. its still running for the 4th time (i'm using my laptop) ... i also downloaded furmark to see if its the gfx card... apparently there is also no issue there...

has anybody taken a look at the dmp file? or does it show any indication which hardware is causing the BSOD or does it simply say its a "its a hardware prob, sucks to be you"?

 

[chee006]

All I am saying is that this is problem that simply can't be solve unless you use another OS like windows XP and I am serious, I am not admitting defeat but everyday people are facing the same problem. It's like AIDS but worse when you think you cured it and you wait for few months and BAM you get BSOD and your heart stops for a moment and it comes and goes but the biggest problem is you don't what's causing it. According to my computer every time it crashes it was cause by something different. I just bought Windows 7 because I am ready for the worst I am not gonna wrestle with this problem all I want to do is to play DotA

 

[jereld]

hi chee, not flaming you or anything (i'm seriously kinda noob at this kind of stuff, i had my friend help me out for most of the things before i came here) but if its a hardware problem like tews and carl mentioned, wouldn't the problem still persist even if i changed the OS?

 

[Tews]

All I am saying is that this is problem that simply can't be solve unless you use another OS like windows XP and I am serious, I am not admitting defeat but everyday people are facing the same problem. It's like AIDS but worse when you think you cured it and you wait for few months and BAM you get BSOD and your heart stops for a moment and it comes and goes but the biggest problem is you don't what's causing it. According to my computer every time it crashes it was cause by something different. I just bought Windows 7 because I am ready for the worst I am not gonna wrestle with this problem all I want to do is to play DotA

Unless you take the time to learn how to troubleshoot your problem, it will be next to impossible to resolve... I asked some basic questions in another thread in order to assist you, yet all you do is go from thread to thread spreading the same uninformed FUD.... You may be correct in one thing.... XP may be the OS for you...

 

[zigzag3143]

All I am saying is that this is problem that simply can't be solve unless you use another OS like windows XP and I am serious, I am not admitting defeat but everyday people are facing the same problem. It's like AIDS but worse when you think you cured it and you wait for few months and BAM you get BSOD and your heart stops for a moment and it comes and goes but the biggest problem is you don't what's causing it. According to my computer every time it crashes it was cause by something different. I just bought Windows 7 because I am ready for the worst I am not gonna wrestle with this problem all I want to do is to play DotA

Chee

Um, no. The op has hardware problems and he will still have hardware broblems if he reverts back to a different OS.


Ken

 

[zigzag3143]

hi chee, not flaming you or anything (i'm seriously kinda noob at this kind of stuff, i had my friend help me out for most of the things before i came here) but if its a hardware problem like tews and carl mentioned, wouldn't the problem still persist even if i changed the OS?

Jereld

You correct. If you were to revert back to XP you would still have exactly the same hardware and exactly the same hardware problem. Stick to it we will figure out what it is


Ken

 

[jereld]

hi guys,

i guess chee is just trying to be helpful in his own way... anyway chee, like i said, i'm not getting that shuttering screen thing you mentioned. so i guess our problems are different in their own way. i appreciate your inputs on this matter but i guess at this point of time reverting back to windows xp is not an option for me cos i built this system from scratch and don't have an older windows version to rollback to. haha!

in the meantime, thanks guys for staying with me to solve this nonsense! i'm still doing the memtest.. its in its running the test for the 4th time now going to 5th soon.. nothing wrong there so far... and once its past its 5th pass i'll be back to square 1... any ideas anybody?

Jereld

 

[jereld]

ok i've completed all the troubleshooting steps for hardware from steps 1 to 8 according to the link you guys gave me.

[2-Int] Stop 0x124 - what it means and what to try

won't be able to do step 9 until tomorrow thou...

any other ideas guys? has anybody taken a detailed look at the dmp file?

I really appreciate all the help i've gotten far but does anybody have any other suggestions?

Jereld

-edit-
i've also ran memtest86 for 5 passes and Furmark stability test for my gfx card and it passed as well...