BSOD random crashes

[nixvaldez]

i need help with BSOD. Im currenty trying to fix my friends laptop. The laptop is a toshiba Satellite m505-s4940 with windows 7 ultimate 64 bit. Please let me know what other information you need

 

[Arc]

A fairly more than 3 years old laptop and never got a clean install?

BSOD is caused by Toshiba Junk Bloatware which is hampering the disc performance.

fffff880`02f1b7c8  fffff880`0148e38dUnable to load image \SystemRoot\system32\DRIVERS\thpdrv.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for [URL="http://www.carrona.org/drivers/driver.php?id=thpdrv.sys"]thpdrv.sys[/URL]
*** ERROR: Module load completed but symbols could not be loaded for [URL="http://www.carrona.org/drivers/driver.php?id=thpdrv.sys"]thpdrv.sys[/URL]
 thpdrv+0x338d

I'd recommend you to http://www.sevenforums.com/tutorials/219576-clean-up-factory-bloatware.html, with a special reference to Point #13

13. Consider a Clean Reinstall - Factory OEM Windows 7 which is often better than getting a new computer considering how pre-installed bloatware can corrupt Windows 7 even if it's completely cleaned up.

 

[nixvaldez]

okay the deal is i already did a clean install of windows. going to see the other suggestion you added