BSOD random with Event 41 on Acer Timeline 1810T

[Leaper]

Hi All,

This is my first post on this forum.

I have been having (recently more frequent) BSOD events on my small laptop PC. After reboot, the Event Viewer shows a Critical Event 41 (Kernel-Power). I am hoping I can get guidance on what to do with this.

It happens randomly and does not appear to be related to any particular program.

Note: I previously had my laptop set to hibernate when the screen is closed down and running on batteries. The other day, I found my laptop to still be on when I drove from my office to home and it was running hot. I have since changed the behaviour to be "sleep".

As per BSOD posting instructions, here are the details of my machine and the attached files for review.

1. Windows7_BSOD_jcgriff2
2. Performance Monitor Report

Computer: Acer Timeline Aspire 1810T, 4GB RAM, 300GB HDD
OS: Windows 7 Home Premium, 64-bit, OEM load
System is about 6-7 months old.
No reload of original OS.

Cheers...Kent

 

[Jonathan_King]

Interesting BSOD. You mentioned a problem with Hibernate?

Debugging Details:
------------------


OVERLAPPED_MODULE: Address regions for 'hiber_dumpfve' and 'monitor.sys' overlap

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9088

PROCESS_NAME:  IAANTmon.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff880012c341e to fffff800032c7600

Your Intel storage drivers are old, so try to find an update on the computer manufacturer's site:

iaStor.sys   Thu Jun 04 21:53:40 2009

Your Blackberry drivers were blamed, so please remove the program for the time being.

Please keep us posted, and post any new dmps. Here is a tutorial: http://www.sevenforums.com/tutorials/83172-dump-files-upload-seven-forums.html

...Summary of the Dumps:

[font=lucida console]
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Jun 27 18:22:43.252 2010 (UTC - 4:00)
System Uptime: 0 days 0:05:06.578
BugCheck 1, {75122dd9, 0, ffff, fffff88007d2fc60}
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
BUGCHECK_STR:  0x1
PROCESS_NAME:  SZServer.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat May 15 17:51:15.043 2010 (UTC - 4:00)
System Uptime: 1 days 16:52:55.368
BugCheck 1000007E, {ffffffffc0000005, fffff80003362310, fffff88009f288d8, fffff88009f28140}
Probably caused by : ntkrnlmp.exe ( nt!ObpQueryNameString+78 )
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri May 14 00:57:46.258 2010 (UTC - 4:00)
System Uptime: 0 days 4:18:11.459
BugCheck 1000007E, {ffffffffc0000005, fffff800033a2310, fffff8800afc78d8, fffff8800afc7140}
Probably caused by : ntkrnlmp.exe ( nt!ObpQueryNameString+78 )
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Jul 14 13:23:06.234 2010 (UTC - 4:00)
System Uptime: 0 days 17:01:53.559
BugCheck 1000007E, {ffffffffc0000005, fffff8000356a310, fffff8800988b8d8, fffff8800988b140}
Probably caused by : ntkrnlmp.exe ( nt!ObpQueryNameString+78 )
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Tue Jul 13 14:13:28.050 2010 (UTC - 4:00)
System Uptime: 0 days 3:45:32.375
BugCheck 1000007E, {ffffffffc0000005, fffff800035ab310, fffff8800b3888d8, fffff8800b388140}
Probably caused by : ntkrnlmp.exe ( nt!ObpQueryNameString+78 )
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Tue Jul 13 20:19:36.532 2010 (UTC - 4:00)
System Uptime: 0 days 6:05:10.732
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
BugCheck 9088, {fffff88007b31880, fffff88007b31884, fffff88007b31890, fffff88007b31894}
Probably caused by : iaStor.sys ( iaStor+4b41e )
BUGCHECK_STR:  0x9088
PROCESS_NAME:  IAANTmon.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Jul 12 15:41:50.004 2010 (UTC - 4:00)
System Uptime: 0 days 4:03:25.329
BugCheck 1000009F, {4, 258, fffffa8003ce1040, fffff80000ba2740}
*** WARNING: Unable to verify timestamp for RimUsb_AMD64.sys
*** ERROR: Module load completed but symbols could not be loaded for RimUsb_AMD64.sys
Probably caused by : memory_corruption
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Tue Jun 29 08:33:47.490 2010 (UTC - 4:00)
System Uptime: 1 days 14:10:07.815
BugCheck 1000007E, {ffffffffc0000005, fffff80003568310, fffff880071558d8, fffff88007155140}
Probably caused by : ntkrnlmp.exe ( nt!ObpQueryNameString+78 )
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
[/font]

 

[Leaper]

Hi Jonathan,

Thanks for the quick reply.

I am unloading my Blackberry programs right now. I will look on the Acer site to see if there is a new Intel driver. I will run CCleaner afterwards to clear out any left over registry entries.

As for the Hibernation, that was more a hunch as I mentioned that my system actually stayed on a couple of days ago when I closed the flap. I am trying it on SLEEP for now.

Cheers...Kent

 

[Jonathan_King]

Careful with CCleaner and the other registry cleaners. They usually do more harm than good.

Go ahead and clean out temporary files with CCleaner, but avoid the registry part like the plague.