BSOD randomly appearing, BCCode 1000007e

[andyITA]

Hello,
I have bought a laptop Acer Aspire 5551 SH 2 months ago and it worked like a charm till yesterday when I started experiencing very odd screen freeze and then BSOD and restart.

Windows has come up with this error:


I don`t suspect it overheating because coretemp indicates a max of 52 degrees Celsius when I am running more programs simultaneously.
I have not changed anything lately on my laptop regarding hardware nor drivers or anything....

Any ideas regarding my issue from what windows shows in it-s error ?
For example now the laptop is running perfectly normal for like 50 mins.....and out of nowhere I may get that screen freeze followed by BSOD and restart.

Please help guys...

 

[Dinesh]

Can you please follow the posting guide as instructed here: http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

As stated in the above article, we would require the system information to begin analysis and proceed with the solution.

Thanks,
Dinesh

 

[andyITA]

Okey I read the instructions and attached the info needed.

 

[koolkat77]

Remove Eset Antivirus, it's causing BSOD-s for you:

• Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

If the removal tool does not work, use the free version of Revo Uninstaller to uninstall Eset:

• Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-

• Microsoft Security Essentials - Free Antivirus for Windows
  • Malwarebytes : Malwarebytes Anti-Malware removes malware including viruses, spyware, worms and trojans, plus it protects your computer
    • http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html
    • How to Scan Your Computer With Multiple Antivirus Programs - How-To Geek

   Warning

:ar: Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Perform a System File Check to check the integrity of all protected Windows 7 :

1. Click on the start rb:
2. Type CMD on Search
3. Left click and Run as Administrator
4. Type SFC /scannow

Full tutorial here:

• SFC /Scannow Command - System File Checker

Disk Check on your hard drive for file system errors and bad sectors on it.

• How to run Disk Check on Windows 7

Reduce items at start-up. Nothing except anti-virus is required plus improves the time for logging in windows.

• http://www.sevenforums.com/tutorials/1401-startup-programs-change.html
• http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Version	6.1.7600 Build 7600

Install all updates including Service Pack 1:

• Learn how to install Windows 7 Service Pack 1 (SP1)

Daemon Tools:

Start Menu\Programs\DAEMON Tools Lite	Public:Start Menu\Programs\DAEMON Tools Lite	Public

Please uninstall DAEMON Tools. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7. Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.

As an alternative, many people recommend the use of Total Mounter or Magic ISO
Let us know the results and further BSOD reports.

BSOD BUGCHECK SUMMARY

**********************SF_10-02-2013\021013-20186-01.dmp*************************
*** WARNING: Unable to verify timestamp for eamonm.sys
*** ERROR: Module load completed but symbols could not be loaded for eamonm.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff8800810f8f2, fffff8800312b978, fffff8800312b1d0}

Probably caused by : eamonm.sys ( eamonm+78f2 )

Followup: MachineOwner
---------
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**********************SF_10-02-2013\021013-20030-01.dmp***********************
*** WARNING: Unable to verify timestamp for eamonm.sys
*** ERROR: Module load completed but symbols could not be loaded for eamonm.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff880024f68f2, fffff88002dd5978, fffff88002dd51d0}

*** ERROR: Symbol file could not be found.  Defaulted to export symbols for fltmgr.sys - 
Probably caused by : eamonm.sys ( eamonm+78f2 )

Followup: MachineOwner
---------
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
************************SF_10-02-2013\011313-19640-01.dmp*************************
*** WARNING: Unable to verify timestamp for eamonm.sys
*** ERROR: Module load completed but symbols could not be loaded for eamonm.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff880024e98f2, fffff88002db9978, fffff88002db91d0}

Probably caused by : eamonm.sys ( eamonm+78f2 )

Followup: MachineOwner
---------
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

 

[andyITA]

thank you a lot for the help....I really really appreciate your effort. The best support forum ever !

 

[koolkat77]

Good luck and keep us posted.

 

[andyITA]

well what can I say....my laptop is working perfectly now....I can`t thank you enough

 

[koolkat77]

That's great

Wait for 1 more week before marking the thread as solved.

 

[koolkat77]

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