BSOD randomly before and after windows loads

purplefreak3

New member
Local time
3:39 AM
Messages
1
Started about a month ago, I started randomly getting BSODs and I don't know what triggers them as sometimes I can be working and other times it does it even with being idle. Recently it even started doing even before booting into windows. I have attached the files for the SF Diagnostic Tool.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium 64bit
CPU
Intel Core 2 Quad Q9550 2.83GHz
Memory
6 GB DDR2 800MHz
Graphics Card(s)
Radeon HD 7770
Norton is a frequent cause of BSOD's.
Replace with Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:
  • :info: Do not start the trial version of MalwareBytes
    picture.php
You may also take a look at:

Reduce items at start up:
Antivirus software is basically whats just needed there.

Make scans with -

Use the System File Checker tool and Run Disk Check:

Upload a screenshot using:
:tip: For how to upload a screenshot or file, read here

Test your Hard Drive by running:

Monitor hardware temperature with system monitoring software like Speccy or HWMonitor:

  • :info: For how to upload a screenshot or file, read here

Test and Diagnose RAM Issues with Memtest86+:
:info: Pay close attention to part 3 of the tutorial "If you have errors"
   Tip
  • :tip: Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.


Your BIOS dates from 2009. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

BiosVersion = F4
BiosReleaseDate = 02/24/2009
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = EP45-UD3L

BSOD BUGCHECK SUMMARY:
Code:
[FONT="Lucida Console"]Debug session time: Mon Jul 22 04:56:37.796 2013 (UTC + 6:00)
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 0:00:41.372
Probably caused by : cng.sys ( cng!HashFirstUserModeCallerBlobs+a5 )
BugCheck A, {1003c0, 2, 0, fffff80003704095}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Bugcheck code 0000000A
BUGCHECK_STR:  0xA
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID:  X64_0xA_cng!HashFirstUserModeCallerBlobs+a5
MaxSpeed:     2830
CurrentSpeed: 2833
BiosVersion = F4
BiosReleaseDate = 02/24/2009
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = EP45-UD3L
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Mon Jul 22 04:47:48.678 2013 (UTC + 6:00)
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 0:00:26.629
Probably caused by : dxgkrnl.sys ( dxgkrnl!DpiFdoStartAdapter+2f4 )
BugCheck 1A, {1236, fffffa800522e530, fffffa800522e5b8, 136e18}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Bugcheck code 0000001A
BUGCHECK_STR:  0x1a_1236
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID:  X64_0x1a_1236_dxgkrnl!DpiFdoStartAdapter+2f4
MaxSpeed:     2830
CurrentSpeed: 2833
BiosVersion = F4
BiosReleaseDate = 02/24/2009
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = EP45-UD3L
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Sat Jul 13 09:26:55.619 2013 (UTC + 6:00)
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 2:11:54.570
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+19e63 )
BugCheck E3, {fffffa800d3f4360, fffffa800520e660, 0, 2}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000E3]RESOURCE_NOT_OWNED (e3)[/url]
Bugcheck code 000000e3
BUGCHECK_STR:  0xE3
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xE3_nt!_??_::FNODOBFM::_string_+19e63
MaxSpeed:     2830
CurrentSpeed: 2833
BiosVersion = F4
BiosReleaseDate = 02/24/2009
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = EP45-UD3L
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Wed Jul 10 19:35:04.957 2013 (UTC + 6:00)
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 0:00:28.534
Probably caused by : dxgkrnl.sys ( dxgkrnl!DpiFdoStartAdapter+2f4 )
BugCheck 1A, {1236, fffffa800522e530, fffffa800522e5b8, 136e18}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Bugcheck code 0000001A
BUGCHECK_STR:  0x1a_1236
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID:  X64_0x1a_1236_dxgkrnl!DpiFdoStartAdapter+2f4
MaxSpeed:     2830
CurrentSpeed: 2833
BiosVersion = F4
BiosReleaseDate = 02/24/2009
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = EP45-UD3L
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Mon Jul  8 03:54:28.304 2013 (UTC + 6:00)
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 6:47:20.880
Probably caused by : ntkrnlmp.exe ( nt!ExFreePoolWithTag+43 )
BugCheck 3B, {c0000005, fffff800035c3123, fffff8800a4aacf0, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Bugcheck code 0000003B
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!ExFreePoolWithTag+43
MaxSpeed:     2830
CurrentSpeed: 2833
BiosVersion = F4
BiosReleaseDate = 02/24/2009
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = EP45-UD3L
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Sat Jul  6 03:22:01.037 2013 (UTC + 6:00)
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 0:48:41.988
Probably caused by : memory_corruption ( nt!MmCreateSection+395 )
BugCheck 1E, {ffffffffc0000005, fffff8000377bbd5, 0, 400010}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Bugcheck code 0000001E
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  firefox.exe
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_R_nt!MmCreateSection+395
MaxSpeed:     2830
CurrentSpeed: 2833
BiosVersion = F4
BiosReleaseDate = 02/24/2009
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = EP45-UD3L
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Back
Top