BSOD randomly, error 0x0000003b, BAD_POOL_HEADER. PLEASE HELP!

[okcomputer95]

Hello, a few days ago I posted a thread in which my computer kept randomly blue screening. Since no one replied I decided to try and figure it myself and I found I needed to update windows. I applied all the updates and it hadn't bluescreened until today. I have blue screened about 4 times today, 2 of them were SYSTEM_SERVICE_EXCPETION and when I was trying to post this I got 2 more BSOD that said BAD_POOL_HEADER and SYSTEM_SERVICE_EXCEPTION.

Below are the files, please help.

 

[okcomputer95]

there must be somebody here that can help me out...

 

[okcomputer95]

No one ever helps me on this site...

 

[okcomputer95]

bump

 

[HonorGamer]

Do not bump due to forum rules. And please be patient. We are all volunteers, and must of accidently over viewed your post.

Analysis

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--------------------1-------------------
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anjcg3pn.SYS    http://www.runscanner.net/file/anjcg3pn.SYS.html
HpStkm01.SYS    http://www.runscanner.net/file/HpStkm01.SYS.html
mcupdate.dll    http://www.runscanner.net/file/mcupdate.dll.html
--------------------------------------------
---------------------END--------------------
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--------------------2-------------------
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azsjkg0l.SYS    http://www.runscanner.net/file/azsjkg0l.SYS.html
HpStkm01.SYS    http://www.runscanner.net/file/HpStkm01.SYS.html
mcupdate.dll    http://www.runscanner.net/file/mcupdate.dll.html
MpKsl4ff19f13.sys    http://www.runscanner.net/file/MpKsl4ff19f13.sys.html
--------------------------------------------
---------------------END--------------------
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--------------------3-------------------
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au40t7uv.SYS    http://www.runscanner.net/file/au40t7uv.SYS.html
HpStkm01.SYS    http://www.runscanner.net/file/HpStkm01.SYS.html
mcupdate.dll    http://www.runscanner.net/file/mcupdate.dll.html
--------------------------------------------
---------------------END--------------------
--------------------------------------------
--------------------------------------------
--------------------4-------------------
--------------------------------------------
at0q6id0.SYS    http://www.runscanner.net/file/at0q6id0.SYS.html
HpStkm01.SYS    http://www.runscanner.net/file/HpStkm01.SYS.html
mcupdate.dll    http://www.runscanner.net/file/mcupdate.dll.html
--------------------------------------------
---------------------END--------------------
--------------------------------------------
--------------------------------------------
--------------------5-------------------
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amqqntkk.SYS    http://www.runscanner.net/file/amqqntkk.SYS.html
HpStkm01.SYS    http://www.runscanner.net/file/HpStkm01.SYS.html
mcupdate.dll    http://www.runscanner.net/file/mcupdate.dll.html
--------------------------------------------
---------------------END--------------------
--------------------------------------------
--------------------------------------------
--------------------6-------------------
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axgjuo27.SYS    http://www.runscanner.net/file/axgjuo27.SYS.html
HpStkm01.SYS    http://www.runscanner.net/file/HpStkm01.SYS.html
mcupdate.dll    http://www.runscanner.net/file/mcupdate.dll.html
--------------------------------------------
---------------------END--------------------
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This shows that there are unknown drivers on your computer. Please do the following:

Make sure you uninstall your current A/V!
Do a full scan of your system using: Microsoft Security Essentials - Free Antivirus for Windows

Afterwards: Malwarebytes : Free anti-malware download

If nothing pops up for both of those,

try: http://www.sevenforums.com/tutorials/166445-windows-defender-offline.html

Start Menu\Programs\DAEMON Tools Lite	Public:Start Menu\Programs\DAEMON Tools Lite	Public

Daemon Tools are known to cause problems such as BSODs. Please uninstall.

Probably caused by : SYMEVENT64x86.SYS ( SYMEVENT64x86+10c45 )

This is blaming Norton, please un-install for trouble shooting purposes.

Afterwards please post back results.

-Justin

 

[okcomputer95]

Thank you. Sorry, I was just freaking out because I really don't have the money to get this fixed. I will do this and post back with results.

 

[HonorGamer]

Sounds good

-Justin

 

[okcomputer95]

Did a full scan on both of them (except Windows Defender Offline) This is what Malware Bytes found (Microsoft Security Essentials found nothing after scanning for 6 hours.) Is there anything else I should do?

 

[HonorGamer]

Run http://www.sevenforums.com/tutorials/166445-windows-defender-offline.html . Did you install your Norton products?

Then wait to see if there is another BSOD. If there is post up the new crash files.

-Justin

 

[okcomputer95]

I haven't reinstalled Norton Yet. Should I wait until after I run Windows Defender Offline?

 

[HonorGamer]

I'm sorry do not install Nortn. I mean to say Un-install them. But I will take that as a yes. After the WDO scan is done post back the results. I apologize for the confusion.

-Justin

 

[okcomputer95]

I just ran Windows Defender Offline. It didn't find anything.

 

[HonorGamer]

Have you had any BSODs recently?

 

[okcomputer95]

Not since Tuesday, no.

 

[HonorGamer]

Once you have a next BSOD please report. I think it was the norton causing the problems.

-Justin

 

[okcomputer95]

Okay, I'll re install it and let you know if anything happens. Thanks so much

 

[okcomputer95]

Well I thought everything was okay until today. Another blue screen. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED, code 0x1000007e. I ran the SF Diag tool again and here are the results. Blah, I thought I had fixed it to.