Solved BSOD Randomly/Mainly during Video playback

Boudi · Feb 11, 2012

Hi,

I have just built a new PC about 5 days ago, installed windows 7 ultimate x64, updated all drivers i.e Intel graphics, realtek etc. I started getting BSOD several times a day mainly while watching movies, but it also occurs randomly when im browsing the net etc.

I reinsatlled windows 3-4 times beacause of this issue. this last time I only installed the bare essential drivrs and no other third party software or anything like that at all but still got a BSOD while watching a movie

I filled in my sytem specs in the registration process but just to give you a quick snap shot :

Windows 7 ultimate x64 retail
Intel i7 2600k 3.4
Asus P8Z68V LX
2x 4g 1600 ram G-Skill ripjaws
550w ATX P/S

If there is anything I have missed please let me know.

Edit:

I managed to get the BSOD error code : 0x0000003b

Boudi · Feb 12, 2012

Anyone?

writhziden · Feb 12, 2012

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [F:\BSODDmpFiles\Boudi\Windows_NT6_BSOD_jcgriff2\021112-27066-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`02c10000 PsLoadedModuleList = 0xfffff800`02e55670
Debug session time: Sat Feb 11 05:42:44.869 2012 (GMT-7)
System Uptime: 0 days 2:35:50.790
Loading Kernel Symbols
...............................................................
................................................................
..............
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffff7ff86ff838d, 2, 1, fffff80002d402de}

Probably caused by : ntkrnlmp.exe ( nt!PpmPerfCalculateCoreParkingMask+2de )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: fffff7ff86ff838d, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002d402de, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ebf100
 fffff7ff86ff838d 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!PpmPerfCalculateCoreParkingMask+2de
fffff800`02d402de 418b8c8300832700 mov     ecx,dword ptr [r11+rax*4+278300h]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

TRAP_FRAME:  fffff80003ffa110 -- (.trap 0xfffff80003ffa110)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000001 rbx=0000000000000000 rcx=0000000000000001
rdx=fffffa80077a8468 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002d402de rsp=fffff80003ffa2a0 rbp=0000000000000023
 r8=0000000000002134  r9=0000000000000064 r10=0000000000000000
r11=fffff80002c10000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe cy
nt!PpmPerfCalculateCoreParkingMask+0x2de:
fffff800`02d402de 418b8c8300832700 mov     ecx,dword ptr [r11+rax*4+278300h] ds:9180:fffff800`02e88304=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002c8c1e9 to fffff80002c8cc40

STACK_TEXT:  
fffff800`03ff9fc8 fffff800`02c8c1e9 : 00000000`0000000a fffff7ff`86ff838d 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff800`03ff9fd0 fffff800`02c8ae60 : fffffa80`090ad000 fffff880`02d60691 00000000`0032d4c5 fffff800`03ff0001 : nt!KiBugCheckDispatch+0x69
fffff800`03ffa110 fffff800`02d402de : fffffa80`090ad000 fffff880`02d60691 00000000`00000001 00000000`00000000 : nt!KiPageFault+0x260
fffff800`03ffa2a0 fffff800`02d3e7ec : fffff800`03ffa4c0 00000000`00000000 00000000`00000001 fffff800`03ffa4c0 : nt!PpmPerfCalculateCoreParkingMask+0x2de
fffff800`03ffa3d0 fffff800`02d7de70 : 00000000`0032d4c5 fffff800`03ffa4c0 00000000`00000001 fffff800`02c955fa : nt!PpmCheckRun+0x8c
fffff800`03ffa400 fffff800`02c985fc : fffffa80`09c100b0 fffff880`00000000 00000001`406f1288 00000000`00000055 : nt!PpmCheckStart+0x40
fffff800`03ffa430 fffff800`02c98496 : fffff800`02e29f50 00000000`0009256d 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff800`03ffa4a0 fffff800`02c9837e : 00000015`c581755e fffff800`03ffab18 00000000`0009256d fffff800`02e06028 : nt!KiProcessExpiredTimerList+0xc6
fffff800`03ffaaf0 fffff800`02c98167 : 00000007`40bfd3c1 00000007`0009256d 00000007`40bfd349 00000000`0000006d : nt!KiTimerExpiration+0x1be
fffff800`03ffab90 fffff800`02c8496a : fffff800`02e02e80 fffff800`02e10cc0 00000000`00000002 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`03ffac40 00000000`00000000 : fffff800`03ffb000 fffff800`03ff5000 fffff800`03ffac00 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!PpmPerfCalculateCoreParkingMask+2de
fffff800`02d402de 418b8c8300832700 mov     ecx,dword ptr [r11+rax*4+278300h]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nt!PpmPerfCalculateCoreParkingMask+2de

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4e02aaa3

FAILURE_BUCKET_ID:  X64_0xA_nt!PpmPerfCalculateCoreParkingMask+2de

BUCKET_ID:  X64_0xA_nt!PpmPerfCalculateCoreParkingMask+2de

Followup: MachineOwner
---------

Possible causes are Memory problems... Corrupted hard disk file system... Corrupted System Files... BIOS... Lack of Windows updates... Antivirus Software... Backup... Hardware...

Thanks to Dave76 for help understanding possible causes.

We will start with the common problems first (see bold possible causes). Do the following steps and test after each to see if stability increases (the memory tests you can run concurrently as they will not increase stability unless you are forced to move modules around). Post back your results after each step, and if you get a blue screen crash, upload the files again and await further instructions after we are able to analyze the crash.

If you are overclocking any hardware, please stop.
Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using http://www.sevenforums.com/tutorials/96938-check-disk-chkdsk-read-event-viewer-log.html
Check for a corrupted Windows installation (this can keep reoccurring if the installation media has corrupted files). Run http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html up to three times to fix all errors. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations.
I noticed you do not have antivirus software installed. While this is a good method for stability troubleshooting, it leaves your system vulnerable if you use the internet. See the http://www.sevenforums.com/system-s...-system-security-combination.html#post1732627 for better security steps and scanning tools that do not cause stability problems.
Download and install the appropriate version of HWINFO: HWiNFO32 for 32-bit Windows 7 or HWiNFO64 for 64-bit Windows 7 to check hardware temperatures by running in sensor-only mode. Start logging the temperature through sensor-only mode when the computer first starts, and let it run during stress or until a crash occurs.

Save the CSV file in a place you will remember, and then compress the CSV file to a zip file and upload to here for us to analyze by following the steps in http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html.

Also, please upload the .html file including your system specs using HWINFO with sensor only mode unchecked. Click Save Report and save the HTML file in a location you will remember by clicking Browse. Compress (zip) the html file and upload following http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html so we may check for compatibility of hardware.
Use FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net to test the graphics card GPU. Then use the |MG| Video Memory Stress Test 1.7.116 Download to test your graphics card memory.
Run http://www.sevenforums.com/tutorials/100352-hardware-stress-test-prime95.html to determine any hardware problems. Run all three tests for a few hours each. If you get errors, stop the test and post back here.
Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

If you swap any memory components, follow these steps for ESD safety:
1. Shut down and turn off your computer.
2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.
Once these steps have been followed, it is safe to remove and replace components within your computer.

Boudi · Feb 14, 2012

thank you for the reply, here are the results of the Disk Check. I'll keep posting as I go down the list.

Also the results of the 3 passes of SFC/SCANNow test came up clear with "no integrity violations found".

Boudi · Feb 14, 2012

And now for the HWinfo log. My system crashed (BSOD) while monitoring the tempreture stress test with this program. I was transfering files and had a hi def movie playing and serching the web. I have also included the log for that.

Boudi · Feb 14, 2012

"Use FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net to test the graphics card GPU. Then use the |MG| Video Memory Stress Test 1.7.116 Download to test your graphics card memory. "

I'm not sure how I should do this test, how long do I run each test for? And is there a log I should post after testing?

Boudi · Feb 14, 2012

....Also while running the prime95 stress test, i was monitoring my cpu tempreture with HWinfo and the tempretures immediatly shot up to around 70degrees celcius, is this safe? I only have a stock heatsink and a couple of case fans to keep it cool. Would this be enough to run it at those kinds of tempretures safely?

writhziden · Feb 14, 2012

Boudi said:
thank you for the reply, here are the results of the Disk Check. I'll keep posting as I go down the list.

Also the results of the 3 passes of SFC/SCANNow test came up clear with "no integrity violations found".

Windows has made corrections to the file system. You should run the disk check again until the message Windows has checked the file system and found no problems appears.

Boudi said:
And now for the HWinfo log. My system crashed (BSOD) while monitoring the tempreture stress test with this program. I was transfering files and had a hi def movie playing and serching the web. I have also included the log for that.

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [F:\BSODDmpFiles\Boudi\Windows_NT6_BSOD_jcgriff2\021412-17550-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`03058000 PsLoadedModuleList = 0xfffff800`0329d670
Debug session time: Tue Feb 14 00:18:36.293 2012 (GMT-7)
System Uptime: 0 days 0:20:46.230
Loading Kernel Symbols
...............................................................
................................................................
........................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

Probably caused by : hardware ( nt!KiKernelCalloutExceptionHandler+e )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.

FAULTING_IP: 
+6243952f03c0dd80
00000000`00000000 ??              ???

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x1E

PROCESS_NAME:  System

CURRENT_IRQL:  2

EXCEPTION_RECORD:  fffff80000b9c108 -- (.exr 0xfffff80000b9c108)
ExceptionAddress: fffff800031c52e7 (nt!PpmCheckRecordAllUtility+0x00000000000000f7)
   ExceptionCode: c000001d (Illegal instruction)
  ExceptionFlags: 00000000
NumberParameters: 0

TRAP_FRAME:  fffff80000b9c1b0 -- (.trap 0xfffff80000b9c1b0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=000000000000006c rbx=0000000000000000 rcx=0048f330001bf10c
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800031c52e7 rsp=fffff80000b9c340 rbp=00000000000000fe
 r8=0000000000000000  r9=0000000000000000 r10=0000000000000001
r11=fffff80000b9c368 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz ac pe cy
nt!PpmCheckRecordAllUtility+0xf7:
fffff800`031c52e7 d5              ???
Resetting default scope

MISALIGNED_IP: 
nt!PpmCheckRecordAllUtility+f7
fffff800`031c52e7 d5              ???

LAST_CONTROL_TRANSFER:  from fffff800030cc5fe to fffff800030d4c10

STACK_TEXT:  
fffff800`00b9b1e8 fffff800`030cc5fe : fffffa80`0711f3b0 00000000`00000000 fffff800`00b9b960 fffff800`03100830 : nt!KeBugCheck
fffff800`00b9b1f0 fffff800`031004fd : fffff800`032de71c fffff800`0321bc30 fffff800`03058000 fffff800`00b9c108 : nt!KiKernelCalloutExceptionHandler+0xe
fffff800`00b9b220 fffff800`030ff2d5 : fffff800`0321f0fc fffff800`00b9b298 fffff800`00b9c108 fffff800`03058000 : nt!RtlpExecuteHandlerForException+0xd
fffff800`00b9b250 fffff800`03110361 : fffff800`00b9c108 fffff800`00b9b960 fffff800`00000000 00000000`00000000 : nt!RtlDispatchException+0x415
fffff800`00b9b930 fffff800`030d42c2 : fffff800`00b9c108 00000000`00000000 fffff800`00b9c1b0 00000000`00000000 : nt!KiDispatchException+0x135
fffff800`00b9bfd0 fffff800`030d241f : fffff800`00b9c1b0 fffffa80`0779f602 fffffa80`0700bd00 00000000`00000000 : nt!KiExceptionDispatch+0xc2
fffff800`00b9c1b0 fffff800`031c52e7 : fffffa80`00000000 fffffa80`08477508 fffff800`00b9c400 fffff800`03271f01 : nt!KiInvalidOpcodeFault+0x11f
fffff800`00b9c340 fffff800`031867ec : 3ba60000`00000000 3ba70000`3c050000 fffff800`0324ae80 fffff800`00b9c4c0 : nt!PpmCheckRecordAllUtility+0xf7
fffff800`00b9c3d0 fffff800`031c5e70 : 00000000`0032d49e fffff800`00b9c4c0 00000000`00000202 fffff800`030dafda : nt!PpmCheckRun+0x8c
fffff800`00b9c400 fffff800`030e05fc : fffffa80`0958dc48 fffffa80`00000000 00000006`400f1200 00000000`00000054 : nt!PpmCheckStart+0x40
fffff800`00b9c430 fffff800`030e0496 : fffffa80`077f85e8 fffffa80`077f85e8 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff800`00b9c4a0 fffff800`030e037e : 00000002`e6cfa315 fffff800`00b9cb18 00000000`0001380e fffff800`0324d448 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9caf0 fffff800`030e0167 : 00000000`f78eeac3 00000000`0001380e 00000000`f78eeaa2 00000000`0000000e : nt!KiTimerExpiration+0x1be
fffff800`00b9cb90 fffff800`030cc96a : fffff800`0324ae80 fffff800`03258cc0 00000000`00000002 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9cc40 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cc00 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiKernelCalloutExceptionHandler+e
fffff800`030cc5fe 90              nop

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!KiKernelCalloutExceptionHandler+e

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: hardware

FAILURE_BUCKET_ID:  X64_IP_MISALIGNED

BUCKET_ID:  X64_IP_MISALIGNED

Followup: MachineOwner
---------

This crash is usually caused by hardware or a driver. Other possible causes are Memory problems... Viruses... Corrupted hard disk file system... Corrupted System Files... Lack of Windows updates... Drivers...
Thanks to JMH for helping with my understanding of this crash.

Boudi said:
"Use FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net to test the graphics card GPU. Then use the |MG| Video Memory Stress Test 1.7.116 Download to test your graphics card memory. "

I'm not sure how I should do this test, how long do I run each test for? And is there a log I should post after testing?

Run each test to completion or until the GPU temperatures reach 90 C or CPU temperatures reach 76 C. The test programs will let you know if the graphics card passes.

Boudi said:
....Also while running the prime95 stress test, i was monitoring my cpu tempreture with HWinfo and the tempretures immediatly shot up to around 70degrees celcius, is this safe? I only have a stock heatsink and a couple of case fans to keep it cool. Would this be enough to run it at those kinds of tempretures safely?

If the CPU temperature gets to 76 C, stop the test. Your CPU is rated to get to about 98 C maximum, but we usually are more conservative and say T_Case + 5 C (which is about 78 C for that CPU; see Intel® Core)). If you are getting above 78 C, then you do not have adequate cooling and should think about replacing the heatsink/fan system or asking the manufacturer of the system how to run the system cooler.

Boudi · Feb 16, 2012

Ran the windows memory diagnostics tool over night 2 passes extended with the following results:

"The Windows Memory Diagnostic tested the computer's memory and detected no errors"

I also ran MEMTEST86+ over 7 passes with positive results and no errors found.

And finally ran the disk check again and got a Windows has checked the file system and found no problems message.

... One qusetion about the FURMAR test, I cant seem to find the VGA test you mentioned, the Graphic card and GPU test or the OpenGL bench mark and GPU tempreture test are they all bundled in the same program or5 are they all seperate downloads?

Thanks Writhziden.

Boudi · Feb 16, 2012

I'm really starting to think I have installed a wire or component or something in the wrong place when I built this rig, this was my first build from the ground up, I can take a few pics to show where everything has been installed etc if that would help. come to think about it, while I was putting it all together one of my hard disks (C drive) had a bit of a bump, nothing too major though.

could the version of windows itself be the problem here?

Had another two crashes over the last two days , One chrah occured while I was running the SFC /SCANNOW Command - System File Checker in dos and the other while playing a movie. I notice that the chances of getting a BSOD are somewhat increased if I am multitasking, namely tranferring files to an external HDD, palying a movie and have internet explorer open.

I'm just trying to narrow it down but going over what I have just read I think I've widened the error scale.

Never the less, I will run the rest of the prescibed tests tonight and post the result.

Boudi · Feb 16, 2012

Latest Crash dump, Happened again while doing the usual multitasking, playing movie, file transfer Internet explorer. Although I must admit if I try to force a crash it's becoming alot more difficult..

EDIT
I just tried forcing a crash while doing all of the above in safe mode and it wouldnt crash no matter what I tried.

writhziden · Feb 16, 2012

Boudi said:
Ran the windows memory diagnostics tool over night 2 passes extended with the following results:

"The Windows Memory Diagnostic tested the computer's memory and detected no errors"

I also ran MEMTEST86+ over 7 passes with positive results and no errors found.

And finally ran the disk check again and got a Windows has checked the file system and found no problems message.

... One qusetion about the FURMAR test, I cant seem to find the VGA test you mentioned, the Graphic card and GPU test or the OpenGL bench mark and GPU tempreture test are they all bundled in the same program or5 are they all seperate downloads?

Thanks Writhziden.

Furmark is more to test what temperatures you get when stressing the GPU.

FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit

The quote is from usasma in post #2 of STOP 0x116: VIDEO_TDR_ERROR troubleshooting for the best steps to determine the GPU temperatures during stress.

Boudi said:
I'm really starting to think I have installed a wire or component or something in the wrong place when I built this rig, this was my first build from the ground up, I can take a few pics to show where everything has been installed etc if that would help. come to think about it, while I was putting it all together one of my hard disks (C drive) had a bit of a bump, nothing too major though.

could the version of windows itself be the problem here?

Had another two crashes over the last two days , One chrah occured while I was running the SFC /SCANNOW Command - System File Checker in dos and the other while playing a movie. I notice that the chances of getting a BSOD are somewhat increased if I am multitasking, namely tranferring files to an external HDD, palying a movie and have internet explorer open.

I'm just trying to narrow it down but going over what I have just read I think I've widened the error scale.

Never the less, I will run the rest of the prescibed tests tonight and post the result.

There are a number of possible causes for crashes, so I cannot state any conclusions to your post. If you built the machine yourself, possible build errors do include incorrectly connecting components.

They also include electrostatic discharge (ESD) into components. Avoid Static Damage to Your PC | PCWorld may be interesting further reading. To sum up the article, you do not have to feel the ESD for it to damage components. We feel ESD at ~1400-4000 Volts (that link says 3500-4000 Volts, but it varies based on the climate and how dry it is). When components receive a shock that we cannot feel, they can work for a time and failure symptoms will show up later, leading to the user wondering why the system is suddenly failing.

Another possible custom-built problem we see on these forums is failure of low-grade power supply units to meet the requirements needed by components in the system.

You mention the Windows version as another source. What do you mean by this? Where did you obtain your version of Windows?

Boudi said:
Latest Crash dump, Happened again while doing the usual multitasking, playing movie, file transfer Internet explorer. Although I must admit if I try to force a crash it's becoming alot more difficult..

EDIT
I just tried forcing a crash while doing all of the above in safe mode and it wouldnt crash no matter what I tried.

What were the results of the sfc /scannow?

Code:

[list=1]
[*]
Loading Dump File [F:\BSODDmpFiles\Boudi\Windows_NT6_BSOD_jcgriff2\021612-15210-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`0300a000 PsLoadedModuleList = 0xfffff800`0324f670
Debug session time: Thu Feb 16 05:02:38.321 2012 (GMT-7)
System Uptime: 0 days 2:24:09.258
Loading Kernel Symbols
...............................................................
................................................................
........................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 24, {1904fb, fffff88002868318, fffff88002867b70, fffff88001027aa8}

Unable to load image \SystemRoot\system32\DRIVERS\bdfsfltr.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bdfsfltr.sys
*** ERROR: Module load completed but symbols could not be loaded for bdfsfltr.sys
Probably caused by : bdfsfltr.sys ( bdfsfltr+13da3 )

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

NTFS_FILE_SYSTEM (24)
    If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
    parameters are the exception record and context record. Do a .cxr
    on the 3rd parameter and then kb to obtain a more informative stack
    trace.
Arguments:
Arg1: 00000000001904fb
Arg2: fffff88002868318
Arg3: fffff88002867b70
Arg4: fffff88001027aa8

Debugging Details:
------------------


EXCEPTION_RECORD:  fffff88002868318 -- (.exr 0xfffff88002868318)
ExceptionAddress: fffff88001027aa8 (fltmgr!FltpGetStreamListCtrl+0x0000000000000088)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

CONTEXT:  fffff88002867b70 -- (.cxr 0xfffff88002867b70)
rax=fffff8a003bc6ca8 rbx=fffffa800700e320 rcx=fffff8a003bc6c70
rdx=fffffa80093ab010 rsi=fffffa80093ab010 rdi=fffff880028685e0
rip=fffff88001027aa8 rsp=fffff88002868550 rbp=fffffa8009782290
 r8=0000000000000000  r9=fffff880028685e0 r10=0000000000000000
r11=0000000000000011 r12=0000000000000000 r13=fffff880028686b8
r14=0000000000000000 r15=fffff880028688b0
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
fltmgr!FltpGetStreamListCtrl+0x88:
fffff880`01027aa8 ff1542e80000    call    qword ptr [fltmgr!_imp_FsRtlLookupPerStreamContextInternal (fffff880`010362f0)] ds:002b:fffff880`010362f0=000000000004729c
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  explorer.exe

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  ffffffffffffffff

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800032b9100
 ffffffffffffffff 

FOLLOWUP_IP: 
bdfsfltr+13da3
fffff880`01144da3 ??              ???

FAULTING_IP: 
fltmgr!FltpGetStreamListCtrl+88
fffff880`01027aa8 ff1542e80000    call    qword ptr [fltmgr!_imp_FsRtlLookupPerStreamContextInternal (fffff880`010362f0)]

BUGCHECK_STR:  0x24

LAST_CONTROL_TRANSFER:  from fffff88001032da1 to fffff88001027aa8

STACK_TEXT:  
fffff880`02868550 fffff880`01032da1 : fffffa80`093ab010 fffff800`030b25db 00000000`00000000 00000000`00000004 : fltmgr!FltpGetStreamListCtrl+0x88
fffff880`028685b0 fffff880`01144da3 : 00000000`00000000 00000000`00000000 fffff880`028686d0 fffff880`0102e013 : fltmgr!FltGetStreamContext+0x21
fffff880`028685e0 00000000`00000000 : 00000000`00000000 fffff880`028686d0 fffff880`0102e013 fffffa80`07b93338 : bdfsfltr+0x13da3


SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  bdfsfltr+13da3

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: bdfsfltr

IMAGE_NAME:  bdfsfltr.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4e302d69

STACK_COMMAND:  .cxr 0xfffff88002867b70 ; kb

FAILURE_BUCKET_ID:  X64_0x24_bdfsfltr+13da3

BUCKET_ID:  X64_0x24_bdfsfltr+13da3

Followup: MachineOwner
---------
[*]
Loading Dump File [F:\BSODDmpFiles\Boudi\Windows_NT6_BSOD_jcgriff2\021512-19796-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`0304e000 PsLoadedModuleList = 0xfffff800`03293670
Debug session time: Tue Feb 14 13:44:40.231 2012 (GMT-7)
System Uptime: 0 days 0:13:12.041
Loading Kernel Symbols
...............................................................
................................................................
........................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff88008bf53fd, 1, fffff800033e42ce, 0}


Could not read faulting driver name
Probably caused by : memory_corruption ( nt!MiMapViewOfSection+1ae )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff88008bf53fd, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff800033e42ce, If non-zero, the instruction address which referenced the bad memory
	address.
Arg4: 0000000000000000, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800032fd100
 fffff88008bf53fd 

FAULTING_IP: 
nt!MiMapViewOfSection+1ae
fffff800`033e42ce 488b842408010000 mov     rax,qword ptr [rsp+108h]

MM_INTERNAL_CODE:  0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x50

PROCESS_NAME:  TrustedInstall

CURRENT_IRQL:  0

TRAP_FRAME:  fffff88008bfd720 -- (.trap 0xfffff88008bfd720)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000002000 rbx=0000000000000000 rcx=0000000000000004
rdx=fffff8000304e000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800033e42ce rsp=fffff88008bfd8b0 rbp=fffffa800ab27278
 r8=0000000000001000  r9=fffff88008bfda10 r10=0000000000000004
r11=fffffa800ab27060 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
nt!MiMapViewOfSection+0x1ae:
fffff800`033e42ce 488b842408010000 mov     rax,qword ptr [rsp+108h] ss:0018:fffff880`08bfd9b8=0000000000000000
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff800030769fc to fffff800030cac40

STACK_TEXT:  
fffff880`08bfd5b8 fffff800`030769fc : 00000000`00000050 fffff880`08bf53fd 00000000`00000001 fffff880`08bfd720 : nt!KeBugCheckEx
fffff880`08bfd5c0 fffff800`030c8d6e : 00000000`00000001 fffff880`08bf53fd 00000002`0d25f000 fffffa80`071d8550 : nt! ?? ::FNODOBFM::`string'+0x4611f
fffff880`08bfd720 fffff800`033e42ce : 00000000`00000001 00000000`00000000 00000000`00000000 fffff880`00961000 : nt!KiPageFault+0x16e
fffff880`08bfd8b0 fffff800`033e478e : ffffdbc2`00000004 fffffa80`0ab27060 fffff880`08bfda10 00000000`00000000 : nt!MiMapViewOfSection+0x1ae
fffff880`08bfd9a0 fffff800`030c9ed3 : 00000000`000007e4 fffffa80`071d8550 00000000`00b1c008 00000000`00000001 : nt!NtMapViewOfSection+0x2bd
fffff880`08bfda70 00000000`74571b42 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`00b1bfe8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x74571b42


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!MiMapViewOfSection+1ae
fffff800`033e42ce 488b842408010000 mov     rax,qword ptr [rsp+108h]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nt!MiMapViewOfSection+1ae

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  4e02aaa3

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0x50_nt!MiMapViewOfSection+1ae

BUCKET_ID:  X64_0x50_nt!MiMapViewOfSection+1ae

Followup: MachineOwner
---------

[*]
Loading Dump File [F:\BSODDmpFiles\Boudi\Windows_NT6_BSOD_jcgriff2\021212-26161-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`02c12000 PsLoadedModuleList = 0xfffff800`02e57670
Debug session time: Sat Feb 11 08:45:21.799 2012 (GMT-7)
System Uptime: 0 days 3:01:38.721
Loading Kernel Symbols
...............................................................
................................................................
.............
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

Probably caused by : tcpip.sys ( tcpip!TcpTryToContinueRcvWndTuning+9b )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.

FAULTING_IP: 
+6aa0952f02cfd8d4
00000000`00000000 ??              ???

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x1E

PROCESS_NAME:  System

CURRENT_IRQL:  2

EXCEPTION_RECORD:  fffff80000b9c088 -- (.exr 0xfffff80000b9c088)
ExceptionAddress: fffff880016ea77b (tcpip!TcpTryToContinueRcvWndTuning+0x000000000000009b)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

TRAP_FRAME:  fffff80000b9c130 -- (.trap 0xfffff80000b9c130)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000001 rbx=0000000000000000 rcx=fffff880017ff150
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880016ea77b rsp=fffff80000b9c2c0 rbp=0000000000000002
 r8=fffff80000b9c3b8  r9=00000000000000fa r10=fffff80002e04e80
r11=0000000000000004 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
tcpip!TcpTryToContinueRcvWndTuning+0x9b:
fffff880`016ea77b f083471001      lock add dword ptr [rdi+10h],1 ds:0055:00000000`00000010=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002c865fe to fffff80002c8ec10

STACK_TEXT:  
fffff800`00b9b168 fffff800`02c865fe : fffff880`018183ac fffff880`016e9cf2 fffff880`017c4d88 fffff800`00b9c088 : nt!KeBugCheck
fffff800`00b9b170 fffff800`02cba4fd : fffff800`02e9871c fffff800`02dd5c30 fffff800`02c12000 fffff800`00b9c088 : nt!KiKernelCalloutExceptionHandler+0xe
fffff800`00b9b1a0 fffff800`02cb92d5 : fffff800`02dd90fc fffff800`00b9b218 fffff800`00b9c088 fffff800`02c12000 : nt!RtlpExecuteHandlerForException+0xd
fffff800`00b9b1d0 fffff800`02cca361 : fffff800`00b9c088 fffff800`00b9b8e0 fffff800`00000000 fffbfa80`07c1d880 : nt!RtlDispatchException+0x415
fffff800`00b9b8b0 fffff800`02c8e2c2 : fffff800`00b9c088 00000000`00000000 fffff800`00b9c130 fffffa80`07bffde0 : nt!KiDispatchException+0x135
fffff800`00b9bf50 fffff800`02c8cbca : 0000057f`f78227e8 0000057f`f69092d8 fffff800`00b9c100 fffffa80`087ddb80 : nt!KiExceptionDispatch+0xc2
fffff800`00b9c130 fffff880`016ea77b : fffffa80`07be9d40 00000000`00000000 00000000`00000000 fffffa80`07be9d40 : nt!KiGeneralProtectionFault+0x10a
fffff800`00b9c2c0 fffff880`016ea123 : fffffa80`07be9d40 00000000`00000000 fffffa80`07d28010 fffffa80`07d28010 : tcpip!TcpTryToContinueRcvWndTuning+0x9b
fffff800`00b9c330 fffff800`02c9a5fc : fffff800`02e04e80 00000000`00000000 fffff800`00b9c4c0 00000000`00000000 : tcpip!TcpPeriodicTimeoutHandler+0xb22
fffff800`00b9c430 fffff800`02c9a496 : fffffa80`07d280e0 00000000`000aa907 00000000`00000000 00000001`01010100 : nt!KiProcessTimerDpcTable+0x6c
fffff800`00b9c4a0 fffff800`02c9a37e : 00000019`6024e3c5 fffff800`00b9cb18 00000000`000aa907 fffff800`02e07368 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9caf0 fffff800`02c9a167 : 00000008`7418bec1 00000008`000aa907 00000008`7418be98 00000000`00000007 : nt!KiTimerExpiration+0x1be
fffff800`00b9cb90 fffff800`02c8696a : fffff800`02e04e80 fffff800`02e12cc0 00000000`00000002 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9cc40 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cc00 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
tcpip!TcpTryToContinueRcvWndTuning+9b
fffff880`016ea77b f083471001      lock add dword ptr [rdi+10h],1

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  tcpip!TcpTryToContinueRcvWndTuning+9b

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: tcpip

IMAGE_NAME:  tcpip.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4e83e948

FAILURE_BUCKET_ID:  X64_0x1E_tcpip!TcpTryToContinueRcvWndTuning+9b

BUCKET_ID:  X64_0x1E_tcpip!TcpTryToContinueRcvWndTuning+9b

Followup: MachineOwner
---------


[/list]

Caused by BitDefender. Other possible causes are Memory problems... Corrupted hard disk file system... Drivers... corrupted SCSI or IDE Drivers...
Possible causes are Memory problems... Graphics card memory problems... BIOS... Corrupted hard disk file system... Corrupted System Files... Missing Windows Updates... Drivers...
Typically caused by network adapter drivers, a bad adapter, or bad network settings. Make sure your network adapter drivers are up to date and let us know if you have made any changes to your network settings from those created by Windows as defaults. Other possible causes are Memory problems... Viruses... Corrupted hard disk file system... Corrupted System Files... Lack of Windows updates... Drivers...

BitDefender is known to cause blue screen crashes on some systems. Please remove using the steps for uninstalling BitDefender using the uninstall tool; do not use the system tools for uninstalling the program. Replace BitDefender with the http://www.sevenforums.com/system-s...-system-security-combination.html#post1732627

Proceed with the memory tests and other hardware tests, and answer my questions above the .dmp file analysis.

Boudi · Feb 17, 2012

I's about 85% sure the BSOD problem is now fixed... thats still not 100% but non the less, pretty good.

I uninstalled Bitdefender as you wisely suggested and still havent installed any anti-virus yet, will dos so now though.

I thought I would update the integrated graphics accelerator driver which I D/L from Intel's site as opposed to Asus where i was previously d/l my drivers from, and that seems to have fixed the issue thus far. I have had 2 movies playing at on with, had i/e open opened programs of all sorts and still didn't get get the BSOD.

I am still expecting one though... I'll give it a week at least before I celebrate... I might even take a holiday if this works.

writhziden · Feb 17, 2012

Alright, run your normal routine for a while (a week or two) and post back whether it is stable.

Boudi · Feb 17, 2012

...Actually I spoke too soon, I have attached the dump file and another dumpfile generated by blue screen view, maybe it will help I'm not sure

I will go ahead with the prime 95 test tomorrow when I get enough time.

The sfc/scannow came up with "no integrity violations", or what ever it usually says.

I really appreciate your time and effort mate, cheers!

edit..

I probably should add, I did a clean re-install of windows, mainly due to the fact that I had downloaded so much freeware to try and resolve this issue and wanted to start off fresh... untill it happened again..

writhziden · Feb 17, 2012

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [F:\BSODDmpFiles\Boudi\Windows_NT6_BSOD_jcgriff2\021812-26301-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`02a1a000 PsLoadedModuleList = 0xfffff800`02c5f670
Debug session time: Fri Feb 17 08:26:55.137 2012 (GMT-7)
System Uptime: 0 days 0:34:38.058
Loading Kernel Symbols
...............................................................
................................................................
..................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 101, {19, 0, fffff880009b3180, 4}

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CLOCK_WATCHDOG_TIMEOUT (101)
An expected clock interrupt was not received on a secondary processor in an
MP system within the allocated interval. This indicates that the specified
processor is hung and not processing interrupts.
Arguments:
Arg1: 0000000000000019, Clock interrupt time out interval in nominal clock ticks.
Arg2: 0000000000000000, 0.
Arg3: fffff880009b3180, The PRCB address of the hung processor.
Arg4: 0000000000000004, 0.

Debugging Details:
------------------


BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_8_PROC

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  d

STACK_TEXT:  
fffff880`009a9628 fffff800`02aee8c9 : 00000000`00000101 00000000`00000019 00000000`00000000 fffff880`009b3180 : nt!KeBugCheckEx
fffff880`009a9630 fffff800`02aa1497 : 00000000`00000000 fffff800`00000004 00000000`00002710 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x4e2e
fffff880`009a96c0 fffff800`0300d895 : fffff800`03033460 fffff880`009a9870 fffff800`03033460 00000000`00000000 : nt!KeUpdateSystemTime+0x377
fffff880`009a97c0 fffff800`02a93173 : 00000000`4a3435de fffff800`02c0ce80 00000000`00000000 00000000`00000000 : hal!HalpHpetClockInterrupt+0x8d
fffff880`009a97f0 fffff800`02acd30d : fffff800`02c0ce80 00000000`00000001 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatchNoLock+0x163
fffff880`009a9980 fffff800`02a9c7cc : 00000000`00000000 fffff880`009a9ab8 00000000`00000000 00000000`00000000 : nt!KxFlushEntireTb+0x79
fffff880`009a99c0 fffff800`02a5e469 : 00000000`00000078 00000000`0000007f fffffa80`01c79fd0 00000000`00000080 : nt!KeFlushMultipleRangeTb+0x28c
fffff880`009a9a90 fffff800`02a5ecb7 : 00000000`00097d00 00000000`0000007f 00000000`00000000 00000000`00000000 : nt!MiZeroPageChain+0x14e
fffff880`009a9ad0 fffff800`02d31fee : fffffa80`06d02b60 00000000`00000080 fffffa80`06d02040 fffff800`02a885d9 : nt!MmZeroPageThread+0x83a
fffff880`009a9c00 fffff800`02a885e6 : fffff800`02c0ce80 fffffa80`06d02b60 fffff800`02c1acc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`009a9c40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

SYMBOL_NAME:  ANALYSIS_INCONCLUSIVE

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Unknown_Module

IMAGE_NAME:  Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_CLOCK_WATCHDOG_TIMEOUT_8_PROC_ANALYSIS_INCONCLUSIVE

BUCKET_ID:  X64_CLOCK_WATCHDOG_TIMEOUT_8_PROC_ANALYSIS_INCONCLUSIVE

Followup: MachineOwner
---------

Refer to http://www.sevenforums.com/crash-lo...0x101-clock_watchdog_timeout-troubleshtg.html.

Boudi · Feb 20, 2012

I have been receiving a high number of BSOD lately, and still haven't had the chance to be home long enough to run prime95 and monitor my system at the same time so I decided to test my RAM again just in case, I ran MEMTEST86+ one stick at a time and both showed no errors. so i booted my system with one stick and got BSOD's like no tomorrow, I then removed that stick and put the second stick in, went through my usual routine and haven't had a crash for about 2 hours so far. Now my question is could it be possible the MEMTEST wasn't able to pick up errors on the RAM?

Its strange because the 1st stick I tried crashed on almost everything I did, my system even started to crash before completely booting.

And also what would be the optimal settings for the ram in bios? I have everything set to auto in bios since I haven't got a clue what all the CAS etc mean i just left it all to deafault. I reied googling but couldn't come up with anything..... about 5 hours now still stable.

I have G-skill ripjaws ddr3 1600 pc3 12800 4gbx2

writhziden · Feb 20, 2012

Boudi said:
I have been receiving a high number of BSOD lately, and still haven't had the chance to be home long enough to run prime95 and monitor my system at the same time so I decided to test my RAM again just in case, I ran MEMTEST86+ one stick at a time and both showed no errors. so i booted my system with one stick and got BSOD's like no tomorrow, I then removed that stick and put the second stick in, went through my usual routine and haven't had a crash for about 2 hours so far. Now my question is could it be possible the MEMTEST wasn't able to pick up errors on the RAM?

Its strange because the 1st stick I tried crashed on almost everything I did, my system even started to crash before completely booting.

And also what would be the optimal settings for the ram in bios? I have everything set to auto in bios since I haven't got a clue what all the CAS etc mean i just left it all to deafault. I reied googling but couldn't come up with anything..... about 5 hours now still stable.

I have G-skill ripjaws ddr3 1600 pc3 12800 4gbx2

Memtest86+ does not always find errors. It only finds errors every time it runs if the RAM is outright failing. If the RAM is only starting to fail, the test may have to be run multiple times for seven passes each before errors show up.

If you do the following steps, we can help you determine the best settings for your RAM. Download and install CPU-Z and Upload screenshots of the CPU, Mainboard, Memory, and SPD tabs. In the SPD tab, upload an image of each slot.

Also, go into your BIOS and post all RAM and CPU Voltages and all RAM settings (timings, frequency, etc.)

Thanks to Dave76 for help learning RAM Stability

Boudi · Feb 21, 2012

I can officially mark this as solved, it was a case of bad RAM. I ended up going back to where I bought it in exchange for new RAM.

A big thanks to Writhziden and every one else on this forum that does this everyday, your help is much appreciated! (Just realised I was kinda breaking out into a speech like I won something).

writhziden · Feb 21, 2012

You won a working computer.

Glad the RAM got it sorted.

Enjoy your computer!

Solved BSOD Randomly/Mainly during Video playback

New member

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