BSOD randomly while gaming, error 0x1A

[Bogun]

Acer Aspire M3910, Intel(R) Core(TM) i3 CPU, 550@ 3.20GHz, 3.00GB RAM, 64-Bit Operating System, WIN 7. The original installed OS on the system, OEM.

I think I've had this comp about 2 years, I reinstalled the OS about 6 months ago.

The last few days my computer has been BSODing during game play. I'm unable to catch all the error codes as they were either too fast or the BSOD screen didn't happen and the comp just crashed. Thank you for reading.

 

[zigzag3143]

These were related to your Kaspersky. I would remove and replace with MSE

Kaspersky is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST.

http://support.kaspersky.com/downloads/utils/kavremover10.zip

Microsoft Security Essentials - Free Antivirus for Windows


Old drivers needing updating

jswpslwfx.sys    5/15/2008 6:28:50 AM        fffff880`01bec000    fffff880`01bf9000    0x0000d000    0x482c1062                        
xusb21.sys    4/8/2009 10:28:44 AM        fffff880`08382000    fffff880`08392d80    0x00010d80    0x49dcb49c                        
spsys.sys    5/11/2009 1:20:58 PM        fffff880`06d29000    fffff880`06d9a000    0x00071000    0x4a085e7a                        
GEARAspiWDM.sys    5/18/2009 8:17:04 AM        fffff880`079a4000    fffff880`079b1000    0x0000d000    0x4a1151c0                        
mwlPSDFilter.sys    6/2/2009 6:07:30 AM        fffff880`04b00000    fffff880`04b09000    0x00009000    0x4a24f9e2                        
mwlPSDNServ.sys    6/2/2009 6:07:39 AM        fffff880`017f0000    fffff880`017f8000    0x00008000    0x4a24f9eb                        
mwlPSDVDisk.sys    6/2/2009 6:15:29 AM        fffff880`01400000    fffff880`01413000    0x00013000    0x4a24fbc1

How To Find Drivers:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

 

[Bogun]

I was updating my drivers when I got another BSOD (different error). Dump file attached.

 

[zigzag3143]

I was updating my drivers when I got another BSOD (different error). Dump file attached.

As always BSOD's are a combination of things. This one Related to HDAudBus.sys High Definition Audio Bus Driver v1.0a Windows from Microsoft.

Please run a system file check to verify (and hopefully repair) the OS files.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://support.microsoft.com/kb/929833

 

[Bogun]

SFC /SCANNOW came back all clear :/. I'm not BSODing anymore instead my computer is freezing randomly (no longer just while gaming) and not creating dump files.

 

[zigzag3143]

SFC /SCANNOW came back all clear :/. I'm not BSODing anymore instead my computer is freezing randomly (no longer just while gaming) and not creating dump files.

OK lets look at your event viewer logs

Please provide us with your Event Viewer administrative logs by following these steps:


Click Start Menu
Type eventvwr into Search programs and files (do not hit enter)
Right click eventvwr.exe and click Run as administrator
Expand Custom Views
Click Administrative Events
Right click Administrative Events
Save all Events in Custom View As...
Save them in a folder where you will remember which folder and save as Errors.evtx
Go to where you saved Errors.evtx
Right click Errors.evtx -> send to -> compressed (zipped) folder
Upload the .zip file here.

 

[Bogun]

My computer went into a state of not loading (even the BIOs) but still powering on. Once I managed to get past that windows wasn't loading. I tried a fresh install hoping it might solve the problem, I'm able to use the comp again as before but I still get crashes. I've updated every driver I have (except for those I can't find ). With this post I've attached a new system health report, Windows_NT6_BSOD_jcgriff2 folder and the Error log from eventvwr. Hope this helps.

 

[themaniacboy]

My computer went into a state of not loading (even the BIOs) but still powering on. Once I managed to get past that windows wasn't loading. I tried a fresh install hoping it might solve the problem, I'm able to use the comp again as before but I still get crashes. I've updated every driver I have (except for those I can't find ). With this post I've attached a new system health report, Windows_NT6_BSOD_jcgriff2 folder and the Error log from eventvwr. Hope this helps.

What is your power supply and motherboard ?

 

[Bogun]

Acer Aspire M3910 (Intel H57 (IbexPeak DH))

Not 100% sure what I'm looking for in regards to power supply but:

AC: 100-240VAC
Consumption: 300W

If that's not what you need tell me and I'll open it up and take another look.

 

[Bogun]

I've always thought it was because of my keyboard I got BSODs but I've always had the latest drivers installed. Since my last post I've reconnected my old keyboard and removed my newer one, it hasn't crashed yet and I've had it running all through the night.

Is there any way to selvage it? Or is it best to get rid of it?

 

[themaniacboy]

I've always thought it was because of my keyboard I got BSODs but I've always had the latest drivers installed. Since my last post I've reconnected my old keyboard and removed my newer one, it hasn't crashed yet and I've had it running all through the night.

Is there any way to selvage it? Or is it best to get rid of it?

Nice to hear that but what keyboard is it ?

 

[Bogun]

Looks like I was wrong about my keyboard being at fault. After another crash I used Verifier to went through each driver, it BSOD on 4 of them:

saibus.sys
saik0ccd.sys
saimini.sys
saiu0ccd.sys

All of them belong to my mouse (R.A.T 7 Contagion). I'm confused here as I have all the up-to-date driver for it supplied from their site. Any suggestion?

 

[Bogun]

Bump

 

[writhziden]

Please follow the http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html to provide us with the latest crash reports.

 

[Bogun]

New files attached.

It's definitely the mouse, not a hiccup since I've stopped using it. I've also contacted their support and see if they know any reason why it's causing BSODs. Could it be drivers from my wireless keyboard/mouse combo (Logitech Wireless Combo MK520) interfering with the R.A.T 7 mouse drivers?

Thanks again

 

[writhziden]

No .dmp files were included, unfortunately. Do you have the minidumps enabled? http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html


If you have them enabled, are you using a file cleaning program, i.e. CCleaner, Windows Disk Cleanup, etc.?


Sounds like you've done good troubleshooting steps by removing the mouse, and it would not be the first time that certain drivers caused conflits, especially when those drivers are for similar devices.

 

[Bogun]

After the fresh install I did there are no .dmp files, it only crashed the once and it didn't complete the process, since that I removed the mouse and it hasn't happen since.

I just get the feeling it's gonna come down to deciding whether I want the mouse or the keyboard... first world problems.

 

[atarum0r0]

can u help me i have DSOD error 0x1a.
I used memtest 4 for 4 hours but is not a problem of ram