BSOD randomly

[krisr012]

this is what it shows me when the computer has restarted, I do apologize if I have missed something out.
also worth mentioning that this only started happening a few days back when I think my pc overheated and randomly switched off since then its been BSOD'ing ever since randomly.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 18
BCP1: 85806390
BCP2: 886DCF30
BCP3: 00000001
BCP4: 00000001
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\021913-22339-01.dmp
C:\Users\New User\AppData\Local\Temp\WER-119231-0.sysdata.xml

 

[Golden]

Please follow steps outlined here to get BSOD help:

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

 

[krisr012]

i believe i got all the information needed in this attachment below

 

[Golden]

Thanks - I'll take a look at it tomorrow.

 

[Golden]

Hi,

All your bugchecks are 0x18, related to atikmdag,sys.

Have you updated your ATI graphica card drivers? If not, please do that.

Regards,
Golden

 

[krisr012]

yes my ati graphics drivers are all updated to the newest versions

 

[krisr012]

but it still blue screens on me

 

[x BlueRobot]

Please post any new BSODs using the same instructions Golden provided.

 

[krisr012]

first of all sorry for the late reply, because golden said something about my drivers showing the error I tried both checking if their was a newer version of them (there wasn't) and a friend suggested for me to downgrade my graphics drivers so i did that and it seemed to have fixed it for the night but the next morning it started BSODing again while I was watching videos on GameSpot.com I attached the original rar file and in their is also the updated information. also i just blue screened while posting this reply.

 

[x BlueRobot]

Remove:

Start Menu\Programs\AVG 2012

AVG is known is to cause BSODs, and has been considered a ineffective AV program, use the AVG official removal program:

• Download tools and utilities | AVG UK

Install and perform full scans with:

• Malwarebytes : Free anti-malware download
• Microsoft Security Essentials | Protect against viruses, spyware, and other malware

:info: Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system.

You can also view this thread for a complete free and lightweight security protection combination:

• http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

Remove:

Start Menu\Programs\DAEMON Tools Lite

Daemon Tools uses a driver called sptd.sys, which is known to cause BSODs with Windows 7. It is recommend you remove this program, and use Windows own in-built features or MagicISO.

Reduce the number of programs at startup, to avoid any driver or program conflicts:

• http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html
• http://www.sevenforums.com/tutorials/1401-startup-programs-change.html

 

[krisr012]

ok thanks will do it now

 

[x BlueRobot]

[COLOR="red"]BugCheck 18[/COLOR], {857ec390, 86cc4458, 1, 1}

*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys

Probably caused by : [COLOR="Red"]atikmdag.sys[/COLOR] ( atikmdag+176b2 )

Usual causes:  Device driver, kernel, hardware

Overclocking -
I recommend if you are overclocking any hardware, that you reset these values within the BIOS to their default values in order to increase the stability of your system.

Graphics Card:

• http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html

:warn:Read all the steps within the hardware test tutorials very carefully, as stress tests is designed run components to their maximum capacity, in order to point out failing or faulty hardware components.